Just wondering if there is a solution to stay updated and be alerted of any new reviews (good or bad) made against a business across several review websites?
This would be part of monitoring reviews and being able to respond accordingly if a bad review was left.
I could do it manually, but would be better of there was an automated solution.
I know some solutions do exist for the US, but they do not support Australia (which is what I am looking for). SweetIQ and Trackur are the two I am talking about.
Failing that I could use Google Alerts, and most likely will, but this I feel is still not ideal. Do not want to wait for them to crawl the review sites and reviews may not mention the business name either (since they're leaving a review for the business, there is no need) and so it may not even be picked up.
A solution I think is: WebSite-Watcher - Software to check websites for updates and changes (web page monitoring)
Which I believe checks web pages for ANY changes (which would be a relatively good indicator that a review has been made) --- but obviously no nice dashboard etc included with this.
Anyone got some advice?