So right as the thread title goes... Do you sell just website design/development to offline businesses? Do you target Mom & Pop shops? Or who do you target mostly?
Do you prospect using the phone or e-mail, or both? What's the bait you offer to your prospects to keep listening to you? What are the objections you face, and of course, how do you usually overcome them?
Also, what's the real value in offering an offline business just a website? The reason why I ask is because just having a website is equivalent to just having a phone number. If it ain't ringing, it ain't bringing business.