[BIll S]

I just thought I would inform you that Host4Profit
support is by far the best support on the Internet!

(Well except for our PIPS support, Pat)

My programmer had a question that I did not know
the answer to so I sent in a support ticket at 11:29 PM,
I got my ticket conformation email and my answer was
right behind it. Both stamped with 11:31 PM!

How cool is that? I just thought I would share that with
you, and I'll let you know that I'm one happy customer!

Have a great day,

[GT]

Hi, Bill:

Thanks for sharing this positive news. I've seldom had a problem with H4P, but on the few rare occasions that I have had a question or a concern, they have been quick to respond.

More than that, they have always been friendly and professional (not like that extremely unprofessional fella Alan has had the displeasure of dealing with at Qassia!)

I appreciate reading your positive comment for another reason: most often, we come to forums looking for answers to problems. Sometimes, that can create a bit of a negative vibe around the issue although we come seeking a positive outcome and often do achieve it, thanks to other helpful and knowledgable forum members.

So, I think it's good when we share positive, encouraging stories like yours to help balance the negative stuff. Thanks again!

GT

[BIll S]

GT,

The way things have been going on in
here with GetResponse (they are doing
great with the feedback) and as you
mentioned with the problem that Alan
had, I thought I would share something
positive!

Cheers,

[Patrician]

Yes, thanks for some good news today.

I do agree with you 200% on Host4Profit as well. They do go out of their way to help people - in fact I often have to tell them it is not their job to fix blogs, and all sorts of things that have nothing to do with hosting.

I am so used to 'it's not my job' mentality that it is almost shocking to find people that are the opposite consistently. For 5 years as a customer and this is my 4th year working for PIPS, I can honestly say I couldn't get along without their help and moral support.

Way, H4P!

[Alan Mater]

Hi Bill,

Thanks for sharing some good news with us. I also agree that H4P support is excellent. When I was in the process of switching hosts, I was emailing support over the weekend. I really didn't expect a reply until Monday, but not long after, I received a reply. I emailed replies several times after and got prompt replies. This was both Saturday and Sunday! That speaks pretty highly of them.

[Peter Lee]

Yes I agree with everyone here I too have had great support from H4P even till the last day I switched to Hostgator. Unfortunately I couldn't stay longer with them as I just couldn't afford them anymore as I added quite a few new domains recently. I just cannot afford their additional $5.00 per new domain added. But that's another story. They do provide very excellent support and help.

[Cynthia Minnaar]

Hi Bill

I couldn't agree more with you - I have always had excellent service from Host4Profit and they are always willing to help sort out problems.

Cheers for now
Cyn

[MBeshr]

Hi Bill
i agree with you that host4profit support is one of the best support on the hosting companies


thanks
MBeshr

[talfighel]

I totally agree with you guys too. I have been with H4P for a few years now and all I can say is that they are great. They have great customer service. If I send them an email at let's say 11:00am EST, I always get an answer back before 2:00PM est the same day.

Love their service.

Tal

[Jeff Casmer]

Hi,

I have praised host4profit several times here......

If its 2am here and I send a support question I get an answer within 30 minutes and its the middle of the night no less...

Take care
Jeff Casmer

[Jeff Schuman]

I agree, I love H4P and Pat4PIPSP!

[GT]

Hello:

I agree - H4P has always been reliable and the rare occasion I have contacted them for support they responded quickly. I am happy.

Some customers are transferring out of H4P for less expensive service providers - that is the nature of a competitive business.

Over in another forum thread, a few PIPS members noted that it is possible to transfer your hosting away from H4P but still qualify to earn commissions from your H4P customers. I believe you have to be with H4P for a minimum three months before you can qualify to do this.

Here's what Patricia posted about it:

Patricia said:

Just a reminder of the new procedures for Host4Profit which is the host that is part of the PlugInProfitSite program.

Free account (non-active Host4Profit Account): 10% / $2.50 per referral

Paid account (active Host4Profit Account): 40% / $10.00 per referral

GT

[Leon Bowes]

I agree with you all, but not only are they great on their support, but they are awesome individuals with understanding hearts. During these tough times, I inquired about other plans so not to have to move to another host and they immediately responded with a lower monthly fee foregoing the $10 commission on referrals.

Great people

Leon

[GT]

That's awesome, Yeo!

The more I read about H4P the more impressed I become with the character and personality they show. We all talk about "customer service" in our businesses, and every program and service we sign up for online brags about their availability and level of customer service ...

... but Host4Profit is one of the few that actually delivers on the promise!

GT

[Malcolm Tindle]

Hi Bill,

I agree with your comments, I found H4P to be very friendly and professional on the rare occasions I had to contact them.

I transferred to Hostgator purely for practical reasons as I wanted to host mutiple sites which I can now do for one fee but if the situation changed I wouldn’t hesitate to go back,

cheers,

Mal.