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Unread 10th Oct 2008, 02:34 AM   #1
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Stone, Where is JustArticles & Dustin?
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I took your advice & ordered my first article through JustArticles on the 27th
Sept. To date I have had no word from them, no reply to my email enquiring about my order. I initiated a complaint with PayPal & requested a refund a few days ago & still that has not brought about any response whatsoever.
Needless to say, I am extremely disappointed & suggest you take take JustArticles out of the Pips training before some other person gets stung.
Thank you.
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Unread 10th Oct 2008, 05:12 AM   #2
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Re: Stone, Where is JustArticles & Dustin?
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Sorry about your issue and welcome to the forum...

Dustin is a very good guy and will help you straighten this out.

Doug

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Unread 10th Oct 2008, 07:14 AM   #3
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Re: Stone, Where is JustArticles & Dustin?
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I have never had a problem receiving articles from Dustin. I would check to make sure your email service isn't classifying it as 'spam' or tossing it into a 'bulk' folder.

Steve

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Unread 10th Oct 2008, 08:43 AM   #4
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Re: Stone, Where is JustArticles & Dustin?
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40% of email is lost or blocked. Always give someone the benefit of the doubt.

Write to

dustincannon(AT)justarticles.com

or call toll-free at 800-997-2481


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Unread 10th Oct 2008, 08:59 AM   #5
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Re: Stone, Where is JustArticles & Dustin?
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According to his web page at justarticles.com they will be back soon better than ever under new management. Not sure what that means as Dustin has done a great job in the past.

Jeff Schuman - SEO Blog Writer For Hire! Buy affordable, SEO, quality, MMO niche blog articles. Fast turnaround.
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Unread 10th Oct 2008, 11:20 AM   #6
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Re: Stone, Where is JustArticles & Dustin?
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I received a confirmation of my order from JustArticles when I paid, because this address is whitelisted. I would certainly ring Dustin but I am in Australia.
It's just strange that there has been no response to PayPal either.
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Unread 10th Oct 2008, 11:26 AM   #7
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Re: Stone, Where is JustArticles & Dustin?
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I will tell you getting an email through to Australia is like getting through Fort Knox. You guys have the strictest anti-spam blocking of anywhere in the entire world.

I almost automatically ask Ozzies to get a Gmail address because it is such a hassle to communicate with them (and i love to). I will say at least there are bounce messages sometimes, which is rarely the case with junk addresses like Yahoo and HOtmail. Things are just lost in space and you never know until someone bites you for not responding.

PM me your details name, email, order/date and preferably get another email address he can respond to and I will call him for you.

Maybe there really is a delay due to what Jeff S says about a reorganization.

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Unread 10th Oct 2008, 11:51 AM   #8
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Re: Stone, Where is JustArticles & Dustin?
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I do not use my ISP email address - I use inbox.com (as well as gmail), I have never had any problems with inbox but if it makes you happier I can provide one of my gmail addresses.
If JustArticles is undergoing a reorganization, then people should be informed that there will be a delay in their order or alernately they should not take orders until they can fulfil them.
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Unread 10th Oct 2008, 12:11 PM   #9
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Re: Stone, Where is JustArticles & Dustin?
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I left him a message and will let you know when I get a call back.

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Unread 13th Oct 2008, 08:51 AM   #10
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Re: Stone, Where is JustArticles & Dustin?
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Hi,

I ordered a Just Article on 9/24/08, and I haven't received my article. I gave Dustin the benefit of the doubt and emailed him last week. So far no article or reply. I'm on the verge of cancelling my Coop subscription. At least reply to my email.

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Unread 13th Oct 2008, 11:12 AM   #11
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Re: Stone, Where is JustArticles & Dustin?
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I left Dustin a message and since it was the weekend have not received a call back.

I will try again today.

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Unread 13th Oct 2008, 12:53 PM   #12
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Re: Stone, Where is JustArticles & Dustin?
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That has been like that for a year Jeff. The link for our members is justarticles.com/PlugInProfitSite


Originally Posted by Jeff Schuman View Post

According to his web page at justarticles.com they will be back soon better than ever under new management. Not sure what that means as Dustin has done a great job in the past.

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Unread 13th Oct 2008, 01:04 PM   #13
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Re: Stone, Where is JustArticles & Dustin?
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I talked to Dustin. He will research both Alda and Judy and get back to you.

Here are some possible issues that we discussed. No reason to argue with me because this is a generic list and does not refer specifically to anyone's issue.

1. Blocked emails. I have already gone into this and as I said 40% of emails in either direction are never received. In most cases there is no error message when the mail is blocked or lost.

a. The merchant did not receive your email(s).
b. The merchant's reesponse was not delivered to you.

2. Emails with Attachments. These are even harder to get delivered and some ISPs will not deliver mail with attachments.

3. The turn around time is 5 to 7 BUSINESS DAYS for JustArticles.

4. If your order is incomplete for keywords or anything else then there is going to be a delay. When someone gives a turn around time commitment that assumes that the order can be processed when received.

If the order is not complete then you can expect a delay until the order has been corrected.

Obviously when a business has hundreds of orders, the correctly done orders will be processed before they have time to go back and deal with the problems.




Originally Posted by Patrician View Post

I left Dustin a message and since it was the weekend have not received a call back.

I will try again today.

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Unread 13th Oct 2008, 01:46 PM   #14
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Re: Stone, Where is JustArticles & Dustin?
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There appears to have been a system problem with the form site where the order is submitted.

Dustin has sent emails to everyone who ordered starting from the last week of September explaining the issue.

He will always double your order to make up for the inconvenience when an article is not received.

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Unread 13th Oct 2008, 01:55 PM   #15
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Re: Stone, Where is JustArticles & Dustin?
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Re: Stone, where is JustArticles & Dustin?
Where is the article I paid for?
profits4-u.com Richard@homebuslinks.com

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Unread 13th Oct 2008, 02:06 PM   #16
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Re: Stone, Where is JustArticles & Dustin?
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Please read this thread for the answer.

Neither Stone nor Dustin read every thread in the forum. Contact Dustin personally.

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Unread 15th Oct 2008, 12:13 PM   #17
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Re: Stone, Where is JustArticles & Dustin?
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I sent Dustin an email and left a voice message on 10/13/08, and still no response from Dustin. I'm cancelling my Coop membership and just consider the article a loss. You live and you learn:rolleyes:




Judy Jones

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Unread 15th Oct 2008, 12:25 PM   #18
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Re: Stone, Where is JustArticles & Dustin?
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I guess you didn't read the thread????

Please do that. Particularly my post that is in RED.

He definitely sent you an email and I suggest that you get a new email account if you didn't receive it.

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Unread 15th Oct 2008, 12:36 PM   #19
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Re: Stone, Where is JustArticles & Dustin?
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Hello

I wanted to reply to these concerns. I just read this whole thread, and I want to apologize first. I work with Dustin and yes, there was an email glitch and I, and he are so sorry. We are working as quickly as we can to get everyone all of their articles. Please, anyone that has not heard back from Dustin let me know, and I will straighten out your order immediately.

You can send me a PM here or just post in the thread, if that is ok with the moderator.

As for JustArticles being down, yes Dustin is working on putting up a whole new site with new writers and new services offered. It should be in place within the next week.

Thank you again for your patience and I am sorry for the major inconvenience this has caused.

Civita

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Unread 15th Oct 2008, 12:53 PM   #20
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Re: Stone, Where is JustArticles & Dustin?
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Hi

I read the thread in red, and there is nothing wrong with my email accounts!!. Oh, I guess their is something wrong with my phone number that's why they couldn't leave a message or there to busy to place a letter in the mail. I'm receiving all his other promotions? Thanks for the information Civita.


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Unread 15th Oct 2008, 01:11 PM   #21
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Re: Stone, Where is JustArticles & Dustin?
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On the home page of JustArticles.com, it has had the message about coming back soon for a while now.

We have always and do still provide article services for PIPS members at Private Area For Plug In Profit Site. You can order articles there now as always and this is the site that is linked to from the training.

With that being said, over the last few weeks there was a problem with the shoppingcart redirecting to the form where members complete their keywords and other instructions. WHen comeone would place an order they were not directed to this form to complete their order and then the order did not make it through it our manager. It is that simple. Now that we know about the problem we have fixed it and will monitor closely.

If you have ordered artilces and have not heard from me or Civita please send an email to articles@justarticles.com and we will take care of it and you without question.

WIthin 5-7 days there will be an entirely new JustArticles.com with enchanced services by a top notch writer and manager, Civita. She and her team of writers will be providing not only original content faster than ever but also professionally written Squidoo pages and other social networking content as well as a forum posting service to go out there and market YOUR business in home business forums in a professional way that is guaranteed not to set up the SPAM alarms.


Thank you and be accept my apology for any problems or inconvenience your delated articles have caused. We always make it right. All you need to do is contact us at dustincannon@justarticles.com or on my cell phone at 812-552-4380.

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Unread 15th Oct 2008, 01:15 PM   #22
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Re: Stone, Where is JustArticles & Dustin?
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I'd be interested in hearing more about the squidoo pages.
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Unread 15th Oct 2008, 01:40 PM   #23
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no response from just articles
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Hello I'm Linda and new, can someone please help i sent two emails to Dustin but no response. I'm a newbie and not sure what to do. this is the second thread, i think i sent the first one in the wrong place. i really do need the support i like the pips and do want to carry on but it all feels overwhelming and i feel quite lost.
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Unread 15th Oct 2008, 11:14 PM   #24
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Re: Stone, Where is JustArticles & Dustin?
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Squidoo pages sounds good. If you are like me I need squidoo for dummies. I just can't figure that one out.

But for articles, they have to be priced right and not above the competition. Right now I can do better.

It will be interesting to see the new page and what is offered. I do know you can get into the coop for a 25% discount making it around $75.00 a month. The articles and submission service would be a big plus at that price.

Steve

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Unread 16th Oct 2008, 11:00 AM   #25
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Re: Stone, Where is JustArticles & Dustin?
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Hello,
I received a prompt reply when i ordered dustine's service about 3 months ago.

I will advice you to wait a little as this is one of the obstacles that may tend to discourage you.

Remember success is always coated with problems and is only the steadfast wins.

P.s. Endurance is a virture

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