MWP & Technology
 

I cancelled my MWP membership recently - no income and the prices higher than the High Street for what I wanted. However the cancellation seems not to have gone through and I have been charged for a continuing subscription.

Questions arise:
1. Is this a common occurence or just a one off blip?

2. Can I get a refund through the Credit/Debit card?

3. Can anyone suggest a remedy for this rather embarrassing impasse?

I have no doubt that the system works well for many people. However I am rather flummoxed as there seems to be no answer to this technical problem.

Yours ay then everyone,

Ted Baty
(The Reverend Doctor Edward Baty)

Re: MWP & Technology
 

Please continue to write to support(AT)myworldplus.com

eMail has a less than 60% deliverability rate for various reasons.

I would say every 48 hours (and add their email address to your email address book). Try 2-3 more times maximum.

After 3 tries I would contact my credit card bank and file a dispute for all the charges. They will ask you to provide documentation on your efforts to cancel the account.

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MWPlus
MWP Team support(AT)myworldplus.com
2221 Justin Rd.
Suite 119 PMB 151
Flower Mound, TX 75028, USA

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Re: MWP & Technology
 

Hi Everyone!

After another communication, MWP have agreed a refund.

Many thanks for the suggestions

Ted Baty