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Unread 2nd May 2011, 03:41 AM   #1
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MWP & Technology
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I cancelled my MWP membership recently - no income and the prices higher than the High Street for what I wanted. However the cancellation seems not to have gone through and I have been charged for a continuing subscription.

Questions arise:
1. Is this a common occurence or just a one off blip?

2. Can I get a refund through the Credit/Debit card?

3. Can anyone suggest a remedy for this rather embarrassing impasse?

I have no doubt that the system works well for many people. However I am rather flummoxed as there seems to be no answer to this technical problem.

Yours ay then everyone,

Ted Baty
(The Reverend Doctor Edward Baty)


Last edited on 2nd May 2011 at 03:44 AM. Reason: double entry
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Unread 2nd May 2011, 09:42 AM   #2
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Re: MWP & Technology
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Please continue to write to support(AT)myworldplus.com

eMail has a less than 60% deliverability rate for various reasons.

I would say every 48 hours (and add their email address to your email address book). Try 2-3 more times maximum.

After 3 tries I would contact my credit card bank and file a dispute for all the charges. They will ask you to provide documentation on your efforts to cancel the account.

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MWPlus
MWP Team support(AT)myworldplus.com
2221 Justin Rd.
Suite 119 PMB 151
Flower Mound, TX 75028, USA

-------------

Patricia Brucoli
Plug-In Profit Site Helpdesk
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Unread 2nd May 2011, 10:14 AM   #3
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Re: MWP & Technology
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Hi Everyone!

After another communication, MWP have agreed a refund.

Many thanks for the suggestions

Ted Baty

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