Host4profit

Rosalie · 5th Sep 2012, 01:35 PM

Hi

Can anyone tell what is going on at host4profit? I'm waiting for wordpress to be added to my dashboard so that my PIPs site can be upgraded.

I've had one reply from them in August and no reply to my request since.

Hope someone can reassure me that I should stick with them, or do I walk? away trouble is I have two sites with them and don't know if I could stand the hassle of moving.

Rosalie

Kingfish85 · 5th Sep 2012, 01:44 PM

Originally Posted by Rosalie

Hi

Can anyone tell what is going on at host4profit? I'm waiting for wordpress to be added to my dashboard so that my PIPs site can be upgraded.

I've had one reply from them in August and no reply to my request since.

Hope someone can reassure me that I should stick with them, or do I walk? away trouble is I have two sites with them and don't know if I could stand the hassle of moving.

Rosalie

Waiting for Wordpress to be added? What web host out there today doesn't have a simple installer?

I'd say it's time to pack up and move. Any other web host should be able to move your sites for you. Why stick with a company that is not providing what you need?

Patrician · 5th Sep 2012, 02:04 PM

Rosalie - First of all - give merchants the benefit of the doubt with emails. Check your spam folder, add their address to your contacts/address book, try emailing them every 48 hours -

It also may work to use the help function in your Web Panel to submit a ticket rather than just emailing them (although the response will still be email).

Keep in mind that most hosts will transfer the files for you from the old host if you decide to leave H4P.

The fact that they do not have cPanel with it's functions (eg, installers) but instead a dinosaur 'Web Panel' -- is definitely one of the reasons we have switched the required host to a series of others in the meantime, and ending up at GVO/HostThenProfits as our required host for new members. (The cost is the main reason though).

Rosalie · 5th Sep 2012, 02:06 PM

Originally Posted by Kingfish85

Waiting for Wordpress to be added? What web host out there today doesn't have a simple installer?

I'd say it's time to pack up and move. Any other web host should be able to move your sites for you. Why stick with a company that is not providing what you need?

Hi

Always had good service from them, I deal with David Grimes he is great however I think he must be on holiday.

Getting desperate as I need help with my other site, updating it and pictures are not going on, it will be something I've not done, however I'm loosing confidence with host4profit if they don't answer emails you cannot ask for their help.

Rosalie

Kingfish85 · 5th Sep 2012, 02:10 PM

Originally Posted by Rosalie

Hi

Always had good service from them, I deal with David Grimes he is great however I think he must be on holiday.

Getting desperate as I need help with my other site, updating it and pictures are not going on, it will be something I've not done, however I'm loosing confidence with host4profit if they don't answer emails you cannot ask for their help.

Rosalie

I'm not familiar with them, but web hosting is a 24-7 business. Now, I own a hosting co as well, and can tell you there have been many holidays I spent doing business related things.

Again, I don't know the whole story, or how long you've been trying to get in touch with them etc. I'm just going off of what the first post said.

Hopefully you can get the issue resolved. If not, there are plenty of other companies out there.

Patrician · 5th Sep 2012, 02:12 PM

I thought David Grimes and his brother have been gone for years -

I deal with David Hasbrouck, the owner -but maybe they are back? I have few occasions to talk to them anymore ---

They used to have excellent service. Not sure about now as I have moved on a while back myself.

Rosalie · 5th Sep 2012, 02:28 PM

Hi Pat

Never missed an email from them in 5 years, usually get a an answer even if it is something that cannot be done or saying it will take a couple of days.

I've sent an email asking if David is still there if he is not I'll be moving from them. Will try through the help functions on the web panel

Rosalie · 5th Sep 2012, 02:33 PM

Originally Posted by Patrician

I thought David Grimes and his brother have been gone for years -

I deal with David Hasbrouck, the owner -but maybe they are back? I have few occasions to talk to them anymore ---

They used to have excellent service. Not sure about now as I have moved on a while back myself.

Just checked my email and your right Pat it is David Hasbrouck he as always answered now someone else is

Jeff Casmer · 5th Sep 2012, 10:35 PM

Hi Rosalie,

I still host through David and I know he recently went through some health issues but I asked for some support questions a few days ago and got responses....he has some new people helping out but I have always loved the support he gives so be patient..

Jeff Casmer

Rosalie · 6th Sep 2012, 05:03 AM

Originally Posted by Jeff Casmer

Hi Rosalie,

I still host through David and I know he recently went through some health issues but I asked for some support questions a few days ago and got responses....he has some new people helping out but I have always loved the support he gives so be patient..

Jeff Casmer

Hi Jeff

David as been in touch today and my wordpress as now been done so I'll be in touch with Pat today for the upgrade to my PIPs site. My other challenge is in the process of being solved.

As I thought he had been on a few days holiday, did not want to move from host4profit as he as always been helpful to me, Sorry to hear he as been ill.

Rosalie · 6th Sep 2012, 05:05 AM

Hi Pat got the info you needed this morning from David, so I'll be in touch with the info you need today

Patrician · 6th Sep 2012, 10:22 AM

Ok, great Rosalie - glad you got it sorted and that David is OK (healthy and responsive).

jdpierce21 · 9th Jun 2016, 09:24 PM

I am trying to get a hold of David Hasbrouck as well. My site hosted with Host4Profit has been down for over 5 hours today with no response. Anyone have any contact information for David?

Veewee7 · 15th Aug 2017, 05:32 AM

Been with Host4profit since 2005 but as of July 21st, 2017 I've not recieved email from any of my accounts.

Ive sent several emails to billing@host4profit.com, support, info, sales for a few weeks and got no response.

My sites are still up but im not able to communicate via email on any of my accounts.

Concerned please advise

Veewee7 · 15th Aug 2017, 05:33 AM

A year later and im having the same issue.

5th Sep 2012, 01:35 PM	#1
Rosalie Active Warrior Join Date: 2010 Location: East Yorkshire UK Posts: 55 Thanks: 41 Thanked 5 Times in 5 Posts	Host4profit Share on: Hi Can anyone tell what is going on at host4profit? I'm waiting for wordpress to be added to my dashboard so that my PIPs site can be upgraded. I've had one reply from them in August and no reply to my request since. Hope someone can reassure me that I should stick with them, or do I walk? away trouble is I have two sites with them and don't know if I could stand the hassle of moving. Rosalie

5th Sep 2012, 02:04 PM	#3
Patrician OffTheWallflowerChild War Room Member Join Date: 2004 Location: USA Posts: 2,776 Thanks: 6,161 Thanked 2,625 Times in 1,763 Posts	Re: Host4profit Share on: Rosalie - First of all - give merchants the benefit of the doubt with emails. Check your spam folder, add their address to your contacts/address book, try emailing them every 48 hours - It also may work to use the help function in your Web Panel to submit a ticket rather than just emailing them (although the response will still be email). Keep in mind that most hosts will transfer the files for you from the old host if you decide to leave H4P. The fact that they do not have cPanel with it's functions (eg, installers) but instead a dinosaur 'Web Panel' -- is definitely one of the reasons we have switched the required host to a series of others in the meantime, and ending up at GVO/HostThenProfits as our required host for new members. (The cost is the main reason though).
	Patricia Brucoli Plug-In Profit Site Helpdesk

5th Sep 2012, 02:12 PM	#6
Patrician OffTheWallflowerChild War Room Member Join Date: 2004 Location: USA Posts: 2,776 Thanks: 6,161 Thanked 2,625 Times in 1,763 Posts	Re: Host4profit Share on: I thought David Grimes and his brother have been gone for years - I deal with David Hasbrouck, the owner -but maybe they are back? I have few occasions to talk to them anymore --- They used to have excellent service. Not sure about now as I have moved on a while back myself.
	Patricia Brucoli Plug-In Profit Site Helpdesk

5th Sep 2012, 02:28 PM	#7
Rosalie Active Warrior Join Date: 2010 Location: East Yorkshire UK Posts: 55 Thanks: 41 Thanked 5 Times in 5 Posts	Re: Host4profit Share on: Hi Pat Never missed an email from them in 5 years, usually get a an answer even if it is something that cannot be done or saying it will take a couple of days. I've sent an email asking if David is still there if he is not I'll be moving from them. Will try through the help functions on the web panel

5th Sep 2012, 10:35 PM	#9
Jeff Casmer Senior Warrior Member War Room Member Join Date: 2003 Location: Chicago Posts: 1,037 Thanks: 31 Thanked 250 Times in 192 Posts Blog Entries: 5	Re: Host4profit Share on: Hi Rosalie, I still host through David and I know he recently went through some health issues but I asked for some support questions a few days ago and got responses....he has some new people helping out but I have always loved the support he gives so be patient.. Jeff Casmer
	Why Dont You Learn How To Trade the Foreign Exchange Markets? Reach Me on FB 30DTS Challenge \| IM Training \| IM Community \| AFF Program

6th Sep 2012, 05:05 AM	#11
Rosalie Active Warrior Join Date: 2010 Location: East Yorkshire UK Posts: 55 Thanks: 41 Thanked 5 Times in 5 Posts	Re: Host4profit Share on: Hi Pat got the info you needed this morning from David, so I'll be in touch with the info you need today

6th Sep 2012, 10:22 AM	#12
Patrician OffTheWallflowerChild War Room Member Join Date: 2004 Location: USA Posts: 2,776 Thanks: 6,161 Thanked 2,625 Times in 1,763 Posts	Re: Host4profit Share on: Ok, great Rosalie - glad you got it sorted and that David is OK (healthy and responsive).
	Patricia Brucoli Plug-In Profit Site Helpdesk

9th Jun 2016, 09:24 PM	#13
jdpierce21 Warrior Member Join Date: 2013 Location: Atlanta, GA Posts: 13 Thanks: 16 Thanked 0 Times in 0 Posts	Re: Host4profit Share on: I am trying to get a hold of David Hasbrouck as well. My site hosted with Host4Profit has been down for over 5 hours today with no response. Anyone have any contact information for David?
	Cheers, Joe @ sfi-coop.com

15th Aug 2017, 05:32 AM	#14
Veewee7 Warrior Member Join Date: 2017 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Host4profit Share on: Been with Host4profit since 2005 but as of July 21st, 2017 I've not recieved email from any of my accounts. Ive sent several emails to billing@host4profit.com, support, info, sales for a few weeks and got no response. My sites are still up but im not able to communicate via email on any of my accounts. Concerned please advise

15th Aug 2017, 05:33 AM	#15
Veewee7 Warrior Member Join Date: 2017 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Host4profit Share on: A year later and im having the same issue.