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How to fix web server?

by webbassets Banned
14 replies
Hi,

I've run into a problem with my webserver after i installed the plugin w3 total cache. Can anybody support me how to fix this restart my webserver.

Regds
Raees
#fix #server #web
  • Profile picture of the author Nathan K
    Are you on a shared hosting, if so try to disable the plugin. If you can't access the wordpress backend use ftp to login to your hosting and remove the w3-total-cache plugin folder from wp-content/plugins.
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    • Profile picture of the author webbassets
      Banned
      Originally Posted by Nathan K View Post

      Are you on a shared hosting, if so try to disable the plugin. If you can't access the wordpress backend use ftp to login to your hosting and remove the w3-total-cache plugin folder from wp-content/plugins.
      The Site is running on AWS EC2 Instance with Nginx and PHP 5.5 on Ubuntu
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  • Profile picture of the author Hostnameclub
    I highly recommend you using another Wordpress cache plugin. W3 Total Cache sometimes does not work well with shared hosting.
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    • Profile picture of the author webbassets
      Banned
      Originally Posted by Hostnameclub View Post

      I highly recommend you using another Wordpress cache plugin. W3 Total Cache sometimes does not work well with shared hosting.
      The Site is running on AWS EC2 Instance with Nginx and PHP 5.5 on Ubuntu and W3 connects to Amazon S3 which hosts all the static files of the site and W3 also connects to the CDN. So any attempt to transfer or delete W3 without investing much time and effort on the alternatives i think will kill the site
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  • Profile picture of the author Weblin
    Just delete the W3 Total Cache from wp-content/plugins and your site should be restored. The error maybe created due to improper rewrites rules written to your .htaccess file if you are on Apache Webserver. You can try WP Fastest Cache which is another good cache plugin or Autoptimize if you want to combine js/css files.
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    • Profile picture of the author webbassets
      Banned
      Originally Posted by Weblin View Post

      Just delete the W3 Total Cache from wp-content/plugins and your site should be restored. The error maybe created due to improper rewrites rules written to your .htaccess file if you are on Apache Webserver. You can try WP Fastest Cache which is another good cache plugin or Autoptimize if you want to combine js/css files.
      The Site is running on AWS EC2 Instance with Nginx and PHP 5.5 on Ubuntu and W3 connects to Amazon S3 which hosts all the static files of the site and W3 also connects to the CDN. So any attempt to transfer or delete W3 without investing much time and effort on the alternatives i think will kill the site
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  • Profile picture of the author cdebbie
    Due to the nature of the issue it may just need to have the plugin disabled and should be back to work.
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  • Profile picture of the author kpmedia
    I'd also suggest against the W3TC. It's not very good.
    Hyper cache extended + DB Cache Reloaded are better.
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  • Profile picture of the author netherlands10
    Also check wp-config.php, some caching plugins do add a line there too, e.g:

    define( 'WPCACHEHOME', 'xyz\wp-content\plugins\wp-super-cache/' ); //Added by WP-Cache Manager
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    • Profile picture of the author webbassets
      Banned
      Originally Posted by netherlands10 View Post

      Also check wp-config.php, some caching plugins do add a line there too, e.g:

      define( 'WPCACHEHOME', 'xyzwp-contentpluginswp-super-cache/' ); //Added by WP-Cache Manager
      Yes, it has added a Define statement to my wp-config. Can you help me if this is the reason that's preventing Ngnix from starting up.
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      • Profile picture of the author netherlands10
        Originally Posted by webbassets View Post

        Yes, it has added a Define statement to my wp-config. Can you help me if this is the reason that's preventing Ngnix from starting up.
        Just comment it out using two backslashes.

        What does your error.log file state is going on?
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        • Profile picture of the author webbassets
          Banned
          Originally Posted by netherlands10 View Post

          Just comment it out using two backslashes.

          What does your error.log file state is going on?
          You're right netherlands. Thumbs UP. It works.
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  • Profile picture of the author webbassets
    Banned
    Guys, I just found the error that was preventing the Ngnix from starting. It was cache.conf inside /etc/nginx/conf.d/ which after i deleted, the server was able to start.

    But now, the server is up and site isn't loading up. What do you think will be the misconfig?
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  • Profile picture of the author rakeshseo1
    Yes, I can help you, you may add me on skype may visit on my web site stillbontechnology.com
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