12 replies
Good day. Installed an update on the site, and now backs up this error 500. The site is not loaded. What shall I do?
#500 #error
  • Profile picture of the author Lana2303
    You need to roll one upgrade one by one.
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  • Profile picture of the author GeeksPerHour
    Hello,
    I can help you with this. I want to know did you update the WordPress or updated the plugin?
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    • Profile picture of the author Lana2303
      Originally Posted by GeeksPerHour View Post

      Hello,
      I can help you with this. I want to know did you update the WordPress or updated the plugin?
      The site is made on drupal
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  • Profile picture of the author hynds
    Roll back everything before you made an update.
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  • Profile picture of the author Thu SEO
    Internal Server Error Messages are corrupt .htaccess files, file permission errors, timeout scripts, inappropriate PHP versions, or due to WordPress updates. However, there are many other errors. So you need to dig deeper to find out the exact cause of the error. One of the best ways to troubleshoot WordPress Internal Server Error is to review your old steps. Remember exactly what caused the site to stop working (for example, when updating the plugin / theme). As you know, solving problems will be much easier.
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    • Profile picture of the author Lana2303
      Originally Posted by Thu SEO View Post

      Internal Server Error Messages are corrupt .htaccess files, file permission errors, timeout scripts, inappropriate PHP versions, or due to WordPress updates. However, there are many other errors. So you need to dig deeper to find out the exact cause of the error. One of the best ways to troubleshoot WordPress Internal Server Error is to review your old steps. Remember exactly what caused the site to stop working (for example, when updating the plugin / theme). As you know, solving problems will be much easier.
      I understand you perfectly, but the site is made on drupal. And he did not do me. Does not have any backups.
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      • Profile picture of the author Mauro Chojrin
        Do you have access to the server log?
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  • Profile picture of the author SMdC
    Look at your webHosting Server, hope it helps yeah
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  • Profile picture of the author triverafelix
    Did you check file permission? Maybe your web server doesn't have access to some file.
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  • Profile picture of the author SantaMax
    All permissions were. We have long suffered to solve the problem. And I decided to just move the site to WordPress
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  • Profile picture of the author Krish Pcm
    An "Internal Server Error" often occurs due to:

    1. Misconfigured Drupal core file or folder read and write permissions.
    2. Misconfigured web server file or folder read and write permissions.
    3. Corrupted files.
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  • Profile picture of the author ironpump21
    Can you send a screenshot of the error report..??
    It can be because you did not install the update properly.
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