500 Internal Server Error

by 5 replies
6
I have a ticket to my web host. But this seems to happens a few times with my web site. I googled it but I still don't understand what is happening. I'm debating dumping the host. I use 3 web hosts for my businesses and this only happens with Dream Host.

My main blog is hosted there and it's annoying to say the least. I've been trying to update a simple blog post for 40 minutes and I get that error message and then it comes back up but the changes did not take. So I do it again and round and round we go.

What confuses me is that the error message says to contact the "server admin" and has my email address in there. Say what? Me, a server admin... too funny. Is it something I'm doing?

Any advice would be appreciated.

Full error message:

#programming #500 #error #internal #server
  • I would also like to hear why this happens. I usually just fix it by changing the hta access file. But why does this happen!

    Btw, I use hostgator and I deal with this quite often.
    • [1] reply
    • Basically something has gone wrong, but the server can not be more specific about the error condition in its response to the client....

      This error can only be resolved by fixes to the Web server software. It is not a client-side problem. It is up to the operators of the Web server site to locate and analyse the logs which should give further information about the error...
      Mesage: "Please contact us (email preferred) whenever you encounter 500 errors on your CheckUpDown account. We then have to liaise with your ISP and the vendor of the Web server software so they can trace the exact reason for the error. Correcting the error may require recoding program logic for the Web server software, which could take some time."

      (Source: www-checkupdown-com/status/E500-html)
  • It's probably the most frustrating of all HTTP error messages, as the article that infoman66 quoted said it is a pretty generic message indicating "something went wrong". Kind of like those silly Engine lights on automobiles that only come on when your engine seizes or dies - it doesn't give you any useful information!

    There are literally dozens of possible causes for this error, the most common cause involves CGI scripts. However as you have mentioned a "blog" I'm guessing that you probably have a WordPress site, so CGI or PERL is not the issue here.

    The best (in fact probably the only) way to resolve one of these errors is with the error logs on your web server, the access_log and error_log on an Apache server are the logical ones to check. Another one to check is the suexc_log file, as it will record file permission errors that can result in 500 errors.

    If you are on a shared hosting plan it's even possible that one of your "neighbors" is causing the error - one reason why those 9.95 a month hosting plans aren't all they are cracked up to be.

    You did the right thing opening a ticket as the majority of these errors are a result of a server misconfiguration, which only your host can fix. If it persists you might ask them to move you to another server.

    Best of luck and I hope you get it resolved soon!

    Bill
  • Feel fee to contact me so I can help you in this. Most likely its CHMOD issue
    • [1] reply
    • It's running smooth for now. Basically support told me it's either a script or a big spike of traffic and it conflicts with some monitoring script they use on shared servers.

      The only way to really prevent this from happening is to "Decrease the overall memory" of scripts like Wordpress or move to a VPS or dedicated server. :rolleyes: He gave me some links but that's not my area of expertise messing with scrips to decrease memories. I just click buttons to install them.

      I have all my sites with 3 different hosts maybe it's time for my own dedicated server. Dunno.

      Anyway, here is their response...

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    500 Internal Server Error

    I have a ticket to my web host. But this seems to happens a few times with my web site. I googled it but I still don't understand what is happening. I'm debating dumping the host. I use 3 web hosts for my businesses and this only happens with Dream Host. My main blog is hosted there and it's annoying to say the least. I've been trying to update a simple blog post for 40 minutes and I get that error message and then it comes back up but the changes did not take. So I do it again and round and round we go.