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Why wont site load when "www" is added? (Screenshots included)

by NashRyker
6 replies
So, regarding a clients website that I'm to do some work with, something really screwed up has happened to it, but oddly it seems to only be happening on my specific computer. None of the following crazy issues are happening on 2 other test computers in another office building. Let me share whats happening...

The site is MMLimo.com

I can display the homepage correctly with a "http://mmlimo.com" URL. But when I enter "http://www.mmlimo.com", it says "Server not found".

OK, so I enter the site with "http://mmlimo.com". Homepage looks good. But when I click on ANY of the subpages, the entire header graphics do not show.

When navigating the portfolios of cars, I can get all of the image portfolios to show up correctly, except for the Hummer photo gallery. This one is selectively just not working for no apparent reason.

Here are some screenshots...

pic 1
pic 2
pic 3
pic 4

Can some experts please see what shows on your comp and let me know what may be causing this selectively for MY computer.

Thank you all for any help you can provide.

Steve

Also, I tested this in Chrome and IE 8 on my computer to no avail. Have also cleared all my cookies and cache, and even rebooted my lappy. Grrrr...
#added #included #load #php problem #screenshots #site #website problems #www
  • Profile picture of the author donnan
    I had the same problem once before.

    It turned out to be that when the hosting was setup for the domain name the domain was setup without the www.

    Now I always place the www. when setting up a new domain and I have never had the problem again.
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    • Profile picture of the author cbrauer
      Just create an addon domain with the www and do a redirect to the other site without it. It won't hurt anything.

      It could also be a settings error in your browser, just restore it back to default.

      If that don't work PM me.
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      • Profile picture of the author shinepuppy
        Originally Posted by cbrauer View Post

        Just create an addon domain with the www and do a redirect to the other site without it. It won't hurt anything.

        It could also be a settings error in your browser, just restore it back to default.

        If that don't work PM me.
        Yoiks! This would probably work but it's a bit overkill and could lead to problems in the future if you migrate away from the host.

        Simply contact your host and ask them to put in a PTR DNS record for 'www' and make it point to 'mmlimo.com'
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  • Profile picture of the author twmaffun
    You can also do the redirect in your .htaccess
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  • Profile picture of the author webpro4hire
    within .htaccess, you can do this:

    Code:
    RewriteEngine on 
RewriteCond %{HTTP_HOST} ^www.yoursite.com [NC] 
RewriteRule ^(.*)$ http://yoursite.com/$1 [L,R=301]
    this will redirect 301 all entries with www. to non-www

    Cheers,
    WP4H
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    • Profile picture of the author twmaffun
      Originally Posted by webpro4hire View Post

      within .htaccess, you can do this:

      Code:
      RewriteEngine on 
RewriteCond %{HTTP_HOST} ^www.yoursite.com [NC] 
RewriteRule ^(.*)$ http://yoursite.com/$1 [L,R=301]
      this will redirect 301 all entries with www. to non-www

      Cheers,
      WP4H
      Wonderful post, thank you.
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