site address problem

by 18 replies
20
Hi fellow warriors,

I have a problem I have not experienced before and was hoping someone with a lot more experience than me could help at all..

I have a site that has wordpress installed upon it and up until yesterday all was fine..today when trying to log-in to the wordpress admin all I could get was a blank page..I also noticed that if I typed into the browsers address bar "http://mysite.com" a blank page appeared but if I typed in "http://www.mysite.com" the site appears as normal. Probably me changing something somewhere but I am a little stuck now

Could anybody point me in the right direction please?

Thanks for reading,
Alan
#programming #address #problem #site
  • When I had this issue, I found php on my server was running out of memory. Try increasing your php memory limits and you should find you can log in without issue.

    Good luck ;-)
  • Just tried that but to no avail
    • [1] reply
    • Sounds like it could be a DNS issue. Try doing a nslookup for both www. and none www of the domain and see if the IP addresses are both the same.

      If you do not know how to do this, open a command prompt and type:
      nslookup www. mysite.com

      Then do the same for:
      nslookup mysite.com

      Check to see if both IP addresses are the same.
      • [1] reply
  • How did you increase the memory? if you did it in php.ini, wordpress may ignore it, you need to increase via the WP settings/bootstrap file.

    Look at the function wp_initial_constants() in file /wp-includes/default-constants.php

    Also, disable any newly activated plugins over the last 24 hours.

    Also, if you made any changes to .htaccess, comment changes out whilst you test.
    • [1] reply
    • Is the problem the blank page? If so just add a redirect in the .htaccess file so that the "http://mysite.com" is redirected to "http://www.mysite.com"
      • [1] reply
  • With regards to any changes I was in the middle of setting up two websites and probably made some changes somewhere but as for remembering where,well!!
    It would be a pain but I could remove the wordpess installation and start again afresh at a last resort!!
    • [1] reply
    • Try replacing the old wp-login.php file with a one from a fresh installation and see if that helps.
      • [1] reply
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