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Microsoft Office problem

by laurencewins
9 replies
I have a weird problem I am hoping someone can help me with.
I am using MS Office 2003.
I MUST use this program and not Open office.

The problem I have is that I have 6 links to pdfs in an ebook I have written.
However, the links don't work in MS Office.
If I convert it to an Open Office format it works.

I get a message in MS saying

"opening [file name]. Some files can contain viruses or otherwise be harmful to your computer. It is important to be certain that this file is from a trustworthy source.
Would you like to open this file?"

I click yes and get a message saying
"an unexpected error has occurred."
I have tried going through help and doing a lot of different things and my webmaster has also tried but no luck.

Does anyone have any idea how to solve this problem?
It only happens with links to pdfs. Normal links are fine.
#microsoft #office #problem
  • Profile picture of the author jamessmith4152
    Banned
    [DELETED]
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    • Profile picture of the author Ra One
      Could be a registry error problem..Have you tried de-fragging your entire drive?
      Signature

      Random Access - Version 1

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  • Profile picture of the author laurencewins
    Is that supposed to be an answer to my question or are you trying to sideline me?
    Signature

    Cheers, Laurence.
    Writer/Editor/Proofreader.

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  • Profile picture of the author laurencewins
    I have done that and it made no difference.
    Signature

    Cheers, Laurence.
    Writer/Editor/Proofreader.

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  • Profile picture of the author Mark Singletary
    Try Detect & Repair (or similar language) on the Help menu.

    Is this error happening when you click the link in the PDF or when you click the link in Word?

    Haven't used 2003 in a while but you may want to consider searching for things like "trusted documents" or "security links" in help.

    Are you saving this document in My Documents or elsewhere on your PC?

    Just brainstorming here because I know how frustrating it can be.

    Mark
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  • Profile picture of the author laurencewins
    It happens when I click the pdf link in the Word doc.
    I have checked out trusted docs and security, etc. The pdfs are saved on my website and the ebook is saved on my desktop.
    I appreciate any brainstorming because it is really p##### me off that I can't figure it out.
    Signature

    Cheers, Laurence.
    Writer/Editor/Proofreader.

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  • Profile picture of the author Mark Singletary
    So your document is on your computer and you are linking to a PDF online?

    Do you use Internet Explorer?

    If so, consider adding your site as a trusted site in Internet Explorer. Close IE and then try the links again.

    Mark
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  • Profile picture of the author laurencewins
    I use Firefox actually. Does that make a difference?
    Signature

    Cheers, Laurence.
    Writer/Editor/Proofreader.

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  • Profile picture of the author Mark Singletary
    I'd still do the IE thing because Word doesn't know what Firefox is - it always uses IE for connecting to the Internet if I'm not mistaken.
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  • Profile picture of the author laurencewins
    Just tried it and it still makes no difference at all.
    Signature

    Cheers, Laurence.
    Writer/Editor/Proofreader.

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