Wordpress changes not updating?

by 13 replies
16
Basically I have a few websites that I'm selling, and I have adsense, clickbank, amazon etc. on these sites, and when a client purchases the site, I need to update their affiliate details in order for them to receive any revenue.

So I change the ads through the wordpress admin area on my PC, and all changes show up when looking at the site through my PC. However, when the client goes to the website, no changes are shown, and everything is how it was before the changes. Also when looking at the site through another PC, the old site is shown without the changes.

What gives?

My clients are thinking that I'm not really making the changes and it's really hurting my sales!

I'm using the WooThemes Premium News theme, and I am updating the sidebar.php, astore.php, and some others as well.

Please advise!

Thanks.
#programming #updating #wordpress
  • Maybe you're using SuperCache plug-in and need to clean cache for changes to be visible?
    • [1] reply
    • No I'm not using the SuperCache plug-in. What's really strange is that I make the appropriate changes through Wordpress, and the actual files aren't updating in the clients' hosting (BlueHost).

      What I did this time is update the actual php files through their hosting in order for the changes to show up. When editing through wordpress, the changes don't show up on other PC's but do show up on my PC.

      Please help!
      • [1] reply
  • You're probably working on the "old" site, because the DNS haven't yet propagated where you are. Clear your browser and DNS caches and/or give it a few hours. Depending on the registrar and other factors, DNS can take anything from 1 - 24 hours to update everywhere.
  • After you moved the site from Hostgator to Bluehost did you remove the original Hostgator installation?

    If not then delete the original Hostgator installation entirely. Now see if the same symptoms persist. If the situation changes then it's definitely a case of working on the wrong site.

    Even though you changed nameservers the change can take a while, sometimes even a few days, to propagate throughout the Internet. So don't think that you "couldn't have been updating the old one" - if the nameserver change is in limbo then you very well could have!

    And while your final solution may work this time it's really not a solution at all, as eventually you or your client will need to make updates and changes to the site on it's current Bluehost account. So one way or the other you'll need to resolve this mystery.

    Bill
  • Still sounds like a caching issue to me... r u using any other caching plugins other than SuperCache?

    Cheers,
    Rob
  • Check the .htaccess file and make sure it is not blocking the updates.
  • same with me :S:S
  • Has the client cleared their browsers cache since you made the changes?

    Also, you mentioned that you recently changed the nameservers pertaining to the domain. Perhaps both you and the client need to ping the domain in question to see what IP address both yours and your client's computer is associating with the domain. It could easily be the case that a computer belonging to one of you is not using the most recent DNS info for the domain.
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    Wordpress changes not updating?

    Basically I have a few websites that I'm selling, and I have adsense, clickbank, amazon etc. on these sites, and when a client purchases the site, I need to update their affiliate details in order for them to receive any revenue. So I change the ads through the wordpress admin area on my PC, and all changes show up when looking at the site through my PC. However, when the client goes to the website, no changes are shown, and everything is how it was before the changes. Also when looking at the site through another PC, the old site is shown without the changes.