Help with Server / Website Install Question???

7 replies
Hey Everyone!!

I have a site that I installed on what I'll call server A. You can see it here:
http://www.chucksplace.net/healthcare

And everything works great!!

I also installed the exact same site on server B. You can see it here:
http://www.justcare.info/healthcare

And when you go to the videos page and click on a video it does not play.

Has anyone seen this problem before?

Could this be a server issue?

Any Hints or ideas would be appreciated!

Thanks,
Chuck :confused:
#install #question #server #website
  • Profile picture of the author Nochek
    I'm not sure what your using to port the youtube videos into that flash player and change your links around, but on your second website the url received in the flash player is simply "http://justcare.info/healthcare/videoplay.php?id=" without any actual forwarding url information.

    Going to the direct link, rather than letting the video pop up does the same. Which means that somewhere in your backend code there is probably a non-variable that should be a $_SERVER variable and its screwing your whole system.

    Hope that helps!
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    • Profile picture of the author ChucksPlace
      Hey Nochek,

      Thanks for the reply.

      I'm so new to programming I'm like an infant here with this. I didn't write the code for this site so I'm really not sure where to start with it.

      But let me ask this, both sites are exactly the same. I used exactly the same files to upload to both servers. What could cause one server to work properly and one server doesn't?

      I appreciate any ideas you can give me.

      Thanks!
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      • Profile picture of the author Valdor Kiebach
        Originally Posted by ChucksPlace View Post

        What could cause one server to work properly and one server doesn't?
        Many things, the version of php running on the server, how php is configured, the same goes for the webserver, it is likely to be apache so again the version of apache and how it is configured.

        For example I have 2 VPS's, one is set up with ffmpeg installed and the other isnt.
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      • Profile picture of the author Nochek
        Originally Posted by ChucksPlace View Post

        But let me ask this, both sites are exactly the same. I used exactly the same files to upload to both servers. What could cause one server to work properly and one server doesn't?

        I appreciate any ideas you can give me.

        Thanks!
        Is this a set of flat html files or a CMS you uploaded? Was this a wordpress, joomla, or drupal template you just dropped in, or was it just a collection of html, image, and scripts that were all contained in a folder that you just uploaded?

        The problem your running into is back end, and it could be any of a thousand server set up options, but it could also be a database issue (did you need to set one up using MySQL? If you did, did you use the same one for both websites or did you set up two seperate ones) or a design issue (I would assume its building the code with php, so look for something like this: $_SERVER['HTTP_REFERER'] or $_SERVER['DOCUMENT_ROOT'] ) or even a redirect issue in which you are using an external service (did you sign up for something to serve those movies through a service? Because A: you shouldn't have and B: they might have a domain-dependent API)

        These are just some of the possible issues I can think of, but things you can look over. Without seeing the actual code of your website I don't even know if it's a cleverly disguised ASP site (it's not) or written to use external scripts and includes (it most likely does).

        If none of that helps lead you to a working solution, email me the scripts and paypal me $5 (War Room Member rate) to work@nochek.net and I'll be glad to just fix it for ya :p.
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  • Profile picture of the author K Meier
    If it's a script you used and had to install it on the first server, you might wanna "install" it on the 2nd server as well and not just create a 1:1 copy.
    Often when running an installer it creates a config files which is specific to your host settings.
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