None of my sites are working!

7 replies
This happened a few months ago too, my domains are all from Godaddy and they are hosted by Hostgator, the last time it happened Hostgator sorted it for me but I need to know why, has this happened to anyone else?

I also have some sites with Bluehost and they are working fine even though they are also hosted by Hostgator so could my Godaddy account have been hacked?

I was checking my Awstats today and that is when I noticed there had no visits to any of my sites since the 11th May which seems odd that it all seems to have happened on the same day and I was not working on any of the sites that day.

Most are coming up with internal server errors and some are reported attack pages (http://kotexcoupons.net/)
Anyone going through this problem too? All of the ones that are reported attack pages were "done for you" sites that I bought.
Here are all of the problem sites;
CHRISTMASPARTYIDEAS.ORG
ELECTRICCARSFORKIDSSITE.COM
FROMPREGNANCYTOTODDLERS.COM
JESSICASIMPSONNEWS.COM
KOTEXCOUPONS.NET
LAPOLLUTION.NET
LOSEWEIGHTDIETSTHATWORKREVIEWS.COM
MAKEMONEYREVIEWSONLINE.COM
MAKEONLINEMONEYATHOME.ORG
PUREFATWEIGHTLOSS.COM

Regards Polly.
#sites #working
  • Profile picture of the author Michael71
    Check PHP error logs.
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  • Profile picture of the author RobinInTexas
    I would redirect all the error/hijack/internal error domains temporarily to a maintenance page that says "maintenance come back later" something to that effect. You can create that in a subdirectory of your hostgator account. Hostgator can help with the redirect.

    Except for the first one you will repair. Then fix them one at a time and undo the redirects one at a time.

    Change ALL your passwords first.
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    Robin



    ...Even if you're on the right track, you'll get run over if you just set there.
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  • Profile picture of the author vrtechnologies
    Hello,

    There was a .htaccess error, there is no htaccess file in each domain and yes few domain was malware effected, so need to upload the backup files on server .

    Then your site will be work fine.

    If you want my help PM me..
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    • Profile picture of the author pollytoast
      Thanks everyone, yeah it seems my passwords had been compromised through an infected PC so need to change my passwords and get my computer and laptop scanned again, darn hackers, ggrrrrrr
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      Halloween may be over but you can still check out these awesome Sons Of Anarchy Halloween costumes, these are quality items and not just for Halloween.

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      • Profile picture of the author WpHelpSupport
        That's scary when all your sites are infected, hope your site will get fixed and running soon.
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  • Profile picture of the author rammurti
    infected sites causes a lot of problem..i have to face so many times even after designing the websites taking security into consideration..but these bloody hackers, they don't have any other work
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  • Profile picture of the author craftziner
    I doubt if it is your computer... If you have an antivirus running fine, then it would keep out the bad vibes out normally. But look at what I found below -

    Google this - "site:kotexcoupons.net" ... and have a look at the excerpt content which Google puts out. You will also see a warning there that "This site may harm your computer". This is what your visitors see when they reach the site through Google, so there is your reason why you didn't have any visits. Digging further, your sites show an "internal server error" when accessed (which means users don't reach your website at all anyway). This again shows that your files are hacked.

    Looking at the content (unless your site sells "lasix"), it is an SQL inject hack, which affects the content in your wordpress DB directly. This may not require your wordpress password. Chances are that your hosting account itself is hacked.

    You can fix the site at your end by cleaning off the content or reloading from a backup, but that doesn't take the warning messages from browsers right away. You will need to submit it to Google again (through Google webmaster tools) to take out the message from appearing in search results. This could take anywhere from 3 days and above.

    If you want me to help, send me a PM and I'll see what I can do.

    Edit: Also, you're running Wordpress 3.4.2 which is a few versions old. The latest is 3.5.1. Keep them updated, or it could get real messy later.
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