New domain problem - Hostgator

by 14 replies
17
Hi warriors,

Bought 2 domain names 2 days ago, pointed them into my hostgator nameservers, everything ok, but one of them doesn't show up. Nada, niente.

When i test the who is, it clearly shows my name + hostgator nameservers.

Now i am really confused :confused:

What am I missing here?
#programming #domain #hostgator #problem
  • May not have finished propagating yet - sometimes it slower. Every now and then I repoint a domain and find it takes longer for the change to show up.

    What type of HG account? If you use add-ons, did you set it up? If a reseller acct - is the domain account created? You could ping the ip or do a tracert to see where the hangup is.

    kay
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    • Hey kay,

      Maybe its just propagating but shouldn't be there a hostgator LP until the domain gets 100%?

      I believe i had seen it before: i configure a new domain name, and until he propagates theres a hostgator LP there.

      Anyway, its a baby account

      Thanks for feedback Kay.
  • maybe the your domain is locked, and you can t change dns, try looking on the settings of the domain.. it happend to me once..
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    • Thanks Tom, will do that.

      Well, just can't find the error anywhere. The who is data shows my name, correct hostgator name servers.

      Tracert command shows a error.
  • Warriors,

    just checked with Hostgator team and it seems to be:

    - a geo problem
    - a browser problem (i tested with IE and FF and no can do)

    Here's the url, can someone please test it and reply here, please?

    edit: url removed.
  • It loaded fine for me in IE
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  • Hmm, using proxies it works fine for me too. Maybe it didn't propagate to Portugal yet?

    :confused: Is it possible?

    P.S. - Thanks fan.


    EDIT: even my friends can check the website, and they are in Portugal... weird!
  • Definitely a computer problem, but i can't understand what.

    I can view the website using my wife's laptop in here, at my house. BUT from this PC, my own PC, same IP, same location, i can't view the website.

    Always a dead end.

    Any idea on what is blocking ME?
  • Banned
    Have you cleared you cache?
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    • Sure did, even updated Firefox. Also cleared IE cache.

      It looks like a "inside" blocking.
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  • Yoy can go to the Hostgator home page and use their chat and the problem will be fixed while you're online using their chat with them.

    I use hostgator for all of my sites and have never had any problems with them or using their chat.
  • So this is the process:

    - I buy the domain as usual in local registrar i use for some years now
    - I ask them to change to Hostgator Nameservers
    - Everything goes well, always.

    This time i had this issue, but guess what, today morning I asked my registrar for support and voilá, i can see my site.

    Not sure what happened, but now i can view my site.

    Will wait until Monday morning and i'll grab the phone to ask them what they did. I bet it was a miss-configuration.

    Problem solved!

    Thanks everybody!

    Fernando
    • [ 1 ] Thanks

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