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New domain problem - Hostgator

by Fernando Veloso
14 replies
Hi warriors,

Bought 2 domain names 2 days ago, pointed them into my hostgator nameservers, everything ok, but one of them doesn't show up. Nada, niente.

When i test the who is, it clearly shows my name + hostgator nameservers.

Now i am really confused :confused:

What am I missing here?
#domain #hostgator #problem
  • Profile picture of the author Kay King
    May not have finished propagating yet - sometimes it slower. Every now and then I repoint a domain and find it takes longer for the change to show up.

    What type of HG account? If you use add-ons, did you set it up? If a reseller acct - is the domain account created? You could ping the ip or do a tracert to see where the hangup is.

    kay
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    • Profile picture of the author Fernando Veloso
      Originally Posted by Kay King View Post

      May not have finished propagating yet - sometimes it slower. Every now and then I repoint a domain and find it takes longer for the change to show up.

      What type of HG account? If you use add-ons, did you set it up? If a reseller acct - is the domain account created? You could ping the ip or do a tracert to see where the hangup is.

      kay
      Hey kay,

      Maybe its just propagating but shouldn't be there a hostgator LP until the domain gets 100%?

      I believe i had seen it before: i configure a new domain name, and until he propagates theres a hostgator LP there.

      Anyway, its a baby account

      Thanks for feedback Kay.
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  • Profile picture of the author Tom2009
    maybe the your domain is locked, and you can t change dns, try looking on the settings of the domain.. it happend to me once..
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    • Profile picture of the author Fernando Veloso
      Originally Posted by Tom2009 View Post

      maybe the your domain is locked, and you can t change dns, try looking on the settings of the domain.. it happend to me once..
      Thanks Tom, will do that.

      Well, just can't find the error anywhere. The who is data shows my name, correct hostgator name servers.

      Tracert command shows a error.
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  • Profile picture of the author Fernando Veloso
    Warriors,

    just checked with Hostgator team and it seems to be:

    - a geo problem
    - a browser problem (i tested with IE and FF and no can do)

    Here's the url, can someone please test it and reply here, please?

    edit: url removed.
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  • Profile picture of the author fan994
    It loaded fine for me in IE
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  • Profile picture of the author Fernando Veloso
    Hmm, using proxies it works fine for me too. Maybe it didn't propagate to Portugal yet?

    :confused: Is it possible?

    P.S. - Thanks fan.


    EDIT: even my friends can check the website, and they are in Portugal... weird!
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  • Profile picture of the author Fernando Veloso
    Definitely a computer problem, but i can't understand what.

    I can view the website using my wife's laptop in here, at my house. BUT from this PC, my own PC, same IP, same location, i can't view the website.

    Always a dead end.

    Any idea on what is blocking ME?
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  • Profile picture of the author pjCheviot
    Banned
    Have you cleared you cache?
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    • Profile picture of the author Fernando Veloso
      Originally Posted by pjCheviot View Post

      Have you cleared you cache?
      Sure did, even updated Firefox. Also cleared IE cache.

      It looks like a "inside" blocking.
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      • Profile picture of the author mojojuju
        Have you tried flushing your computer's DNS cache?
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        :)

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        • Profile picture of the author Fernando Veloso
          Thanks for your feedback guys! Appreciated!

          Originally Posted by mojojuju View Post

          Have you tried flushing your computer's DNS cache?
          Followed your advice but no luck.

          A quick question:

          - upon domain configuration, can someone block a IP range? not on my cpanel, but on domain configuration.
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  • Profile picture of the author BurgerBoy
    Yoy can go to the Hostgator home page and use their chat and the problem will be fixed while you're online using their chat with them.

    I use hostgator for all of my sites and have never had any problems with them or using their chat.
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  • Profile picture of the author Fernando Veloso
    So this is the process:

    - I buy the domain as usual in local registrar i use for some years now
    - I ask them to change to Hostgator Nameservers
    - Everything goes well, always.

    This time i had this issue, but guess what, today morning I asked my registrar for support and voilá, i can see my site.

    Not sure what happened, but now i can view my site.

    Will wait until Monday morning and i'll grab the phone to ask them what they did. I bet it was a miss-configuration.

    Problem solved!

    Thanks everybody!

    Fernando
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