Zendesk Vs Kayako?

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Zendesk Vs Kayako

What's the verdict on this?

Assuming if Zendesk is also self hosted?
#programming #kayako #zendesk
  • I will Prefer Kayako. I really like its features.
  • Kayako has better features but Zendesk seems to be used a lot more but that's just my opinion.
  • I've used most of them for various businesses and I prefer (not in any particular order):
    Kayako - Very powerful
    Freshdesk - Powerful and VERY user friendly
    HelpScout - More like email but very powerful and feature rich.
    Zendesk - No. There are better options (just my opinion).

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