9 year old site - over 70% drop on Sept 23

by red0x
22 replies
  • SEO
  • |
Take a look at the stats:
imgur: the simple image sharer

There are no alerts on GWT.

I've owned a legit business for close to 10 years. We've never done any SEO or used any SEO services. Have always been in spots #1-3 for most of our keywords. Now overnight google has decided to kill my business. Not sure why, but can only speculate.
We've now had to increase our adwords budget into the thousands, but not sure how long I can continue this before I have to shut down.

We've discovered our sitemal.xml was invalid (broken WP plugin), this has since been fixed but all the pages were indexed by google anyways.

I think the main issue google must be having is thin/duplicate content. We are a distributor of very specific electronic devices and parts. We don't manufacture our products, so our content is copied from the manufacturers. The problem is that the content is basically technical specifications. There is no way to make it unique, nor should it be unique. We compete on price and good service. When people contact us for a quote request there is a better than 50% chance that we'll close that sale. Now however they are not finding us, so we are not making sales.

I am shocked that a site that has been around for as long as ours is being hit so hard by the update.

Anyone have any ideas on how to improve the situation?
#panda 4.1
  • Profile picture of the author serpyre
    Read this https://twitter.com/Serpyre/status/523009227598856192 and this Overestimated earnings forecast for new site. : ecommerce - now a server or serious page error causes Google to drop the traffic they send - if you have cheaper hosting (which most do) on a low efficiency platform (WordPress) it can take weeks to months to never to recover but it sounds like it is a secondary issue - it will take a month or two to learn which one of the two it is.
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    • Profile picture of the author red0x
      Originally Posted by serpyre View Post

      Read this https://twitter.com/Serpyre/status/523009227598856192 and this Overestimated earnings forecast for new site. : ecommerce - now a server or serious page error causes Google to drop the traffic they send - if you have cheaper hosting (which most do) on a low efficiency platform (WordPress) it can take weeks to months to never to recover but it sounds like it is a secondary issue - it will take a month or two to learn which one of the two it is.
      No that's not it. We're running on a DigitalOcean VPS, and if that's not enough, the entire site is CDN'd on Amazon CloudFront.
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  • Profile picture of the author alsgroup
    23 Sept 2014, is a big date in the world of Websites. This day Google has released its Panda 4.1 updates. So all the ranking and traffic got fluctuated.
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  • Profile picture of the author tech84
    I cant say specifically what happened to your site since you did not mention it, but if we were to base it from the date it dropped.

    That's Panda right there.

    "thin/duplicate content" is you main issue there, that's what Panda is mostly about.
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  • Profile picture of the author CRIMSON ASH
    Definitely the result of PANDA. It is something that can be reversed. Guess it is time to educate yourself about this animal.... here's a good start:

    Google Panda Update | Search Engine Land Explains the Google Panda Filter

    Another thing: you may be copying content Verbatim but that does not stop your from adding value by including more information, media, reviews etc.
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  • Profile picture of the author whlookup
    Also, to be sure you should write & ask Google directly. Ask if and why your site is penalized. They reply a bit late but you will get a reply for sure. It happened to one of our site last year and we got their reply confirming that they have not penalized the site. This helped us and we found there was some other problem with our content.

    Here is a link to do this : https://support.google.com/webmaster...er/35843?hl=en
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  • Profile picture of the author red0x
    Thanks for the replies everyone. Here is my plan of action:

    - Rewrite some of the popular product pages. Basically paraphrase the existing info.
    - More blog posts
    - Create product walkthrough youtube videos
    - Redesign of the website which will finally have a mobile version
    - Contact google with a "reconsideration request"
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    • Profile picture of the author Icematikx
      Originally Posted by red0x View Post

      Thanks for the replies everyone. Here is my plan of action:

      - Rewrite some of the popular product pages. Basically paraphrase the existing info.
      - More blog posts
      - Create product walkthrough youtube videos
      - Redesign of the website which will finally have a mobile version
      - Contact google with a "reconsideration request"
      Reconsideration request = Useless. It's for manual actions only. Panda = algorithm penalty.

      If you fix the issues, you'll have to wait for a Panda refresh, which could take 1 - 12 months; depending on when they next roll one out. For example, there hasn't been a Penguin update in nearly 12-months which shows you the timescale. You won't recover from a Panda penalty until a new Panda algorithm is rolled out - and even then, only if you've fixed the issues.

      Duplicate content scraped from external sites = nono.
      Thin, poor quality pages = nono.

      As you've said though, you haven't done any "SEO". It could be that your lack of links have finally caught up with you, and your competitors have merely outranked you, and there isn't a penalty in play.

      Tons of reasons, and no way to definitively say without looking at your site in comprehensive detail - and nobodies going to do that without a fee being paid.
      Signature

      Just got back from a #BrightonSEO. I was given room 404 in the hotel I stayed at. Couldn’t find it anywhere!

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      • Profile picture of the author red0x
        Originally Posted by Icematikx View Post

        Reconsideration request = Useless. It's for manual actions only. Panda = algorithm penalty.

        If you fix the issues, you'll have to wait for a Panda refresh, which could take 1 - 12 months; depending on when they next roll one out. For example, there hasn't been a Penguin update in nearly 12-months which shows you the timescale. You won't recover from a Panda penalty until a new Panda algorithm is rolled out - and even then, only if you've fixed the issues.

        Duplicate content scraped from external sites = nono.
        Thin, poor quality pages = nono.

        As you've said though, you haven't done any "SEO". It could be that your lack of links have finally caught up with you, and your competitors have merely outranked you, and there isn't a penalty in play.

        Tons of reasons, and no way to definitively say without looking at your site in comprehensive detail - and nobodies going to do that without a fee being paid.
        Thanks for the reply. However there is definitely a penalty in play. If you look at the image that I've attached the you can see that the traffic disappears exactly on September 23rd.

        It's not even an issue of our competitors outranking us at this point, for most keywords we are not even in the first 10 pages, where as in early September we were in the #1-3 first search results.

        It's so ridiculous that even searching for: "keyword mysite.com" is still not showing us in the first 3 spots.

        Obviously Google has decided that we are some spammy content scraping site. I wish that they were more honest about it though so that we'd have someone to explain to that we're not.

        I'd rather not publicly mention our site url here since I don't want our customers potentially stumbling on this post and seeing this.
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        • Profile picture of the author aygabtu
          Are you keeping track of your keyword rankings? I check mine everyday, and immediately if I see a drop in traffic. You need to know if one or all of the SERPs for your keywords dropped.
          Signature

          Check top 300 Google SERP results free. WhatsMySERP.com tracks and graphs changes for multiple domains/keywords/regions. Also includes advanced keyword density tool.

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        • Profile picture of the author Icematikx
          Originally Posted by red0x View Post

          I'd rather not publicly mention our site url here since I don't want our customers potentially stumbling on this post and seeing this.
          Then nobody is going to give concrete advice and guidance - all we can merely do is speculate which gets you nowhere - especially since Google doesn't ever release any definitive context on penalties anyway. So to speculate on speculation is useless.

          If it's Panda, then I'd be looking for things like:

          - Tons of tag pages
          - Useless category pages
          - Site-wide duplicate content
          - Lack of rel=canonical on duplicate pages
          - Lack of rel=canonical on query links (such as google.com/add-links/?8312dx-saj (for link tracking / affiliate links etc)

          Tons of reasons.
          Signature

          Just got back from a #BrightonSEO. I was given room 404 in the hotel I stayed at. Couldn’t find it anywhere!

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  • Profile picture of the author PaulMeyer
    Try to add more content
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  • Profile picture of the author samk2824
    Google Panda 4.1 Hit
    You Can Google It For "How To Recover From Google Panda 4.1"

    Good Luck Mate
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  • Profile picture of the author SEOWizard417
    Most likely a Panda issue. Might not necessarily be a penalty though. Panda could have pushed other sites ahead of yours pushing you to page 2 or 3 of the serps, which would lead to a major loss is traffic. Without any more info or at least some rankings reports, can't give you much more advice or help.

    Check your site for dup content issues for starters and add some relevant content to your site.
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  • Profile picture of the author Glenn Rodgers
    I can be content duplication issue overview your whole webpages content and fix this out.
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    Find and post Free Classified Ads in UK. Free online advertising, Buy and Sell Cars, property and your desirable pets in just one click distance. Visit at clickinn.co.uk and get solution.

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  • Profile picture of the author Rocketguy
    It is most likely a Panda issue. It could be one of several different issues, but that much duplicate content is definitely the first thing I would work on replacing.
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  • Profile picture of the author red0x
    UPDATE: Exactly 1 month after being hit by Panda 4.1 my site has since completely recovered.
    New Analytics:
    http://i.imgur.com/z9ivc0q.png

    So I wanted to update people on the status, and to tell about what I've done to improve the situation.
    So on Sept 23 google killed our traffic by 70-80%, and exactly 1 month later on Oct 23rd all the traffic returned.

    The perfect 1 month time frame makes me wonder if the recovery was due to something I've done, or if google was simply running some kind of a 1 month long experiment. In fact most of the changes I've planned to implement I did not even get a chance to do yet.

    Here's what I've done:

    - Our main site links to our separate eCommerce site in the footer and header. I made all of these "nofollow".
    - Links from our ecommerce site back to main site, also "nofollow"
    - Using rel=canonical everywhere
    - Made several duplicate pages "noindex"
    - Added a bunch of meta content for twitter cards, facebook, google+
    - Started slowly rewriting content (maybe only rewrote 5% so far)

    Most Important Change in My Option:
    - I've discovered in GWT that there were about 5K links to our site from m.biz and its many subdomains. This is some Chinese search engine. I've disavowed the "m.biz" domain.

    Final Thoughts:
    This has been a crazy (stressful) month for my company. Even though this story had a positive ending who knows what future algorithm changes will bring. For all I know we could lose all of our traffic again tomorrow.

    One good thing that I can take away from this experience is that I've learned a lot about SEO, and will use it to grow my current and any future business.
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    • Profile picture of the author CRIMSON ASH
      Originally Posted by red0x View Post

      One good thing that I can take away from this experience is that I've learned a lot about SEO, and will use it to grow my current and any future business.
      Great to hear your site bounced back! Hopefully, you also learnt that SEO is just one channel of generating traffic and it should not be the core focus of your business but just one approach to diversify your traffic streams!
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  • Profile picture of the author creat1veone
    Nice! Congrats on having your traffic back, but as you are aware this can happen again tomorrow, I'd recommend you follow trough with re-writing your content, also the Youtube walktrough with your products might be good to do.

    After doing that look into other sources of traffic as a back up.
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    • Profile picture of the author red0x
      Yep, I've realized how reliant we are on google and am now exploring additional options.
      More specifically we've started to build up a client mailing list.

      I will continue rewriting the content and implementing the site redesign (making it responsive). At the very least it should provide a better experience for our users.
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  • Profile picture of the author rajika4ever
    that date is panda update.. you might got hit from lil panda
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  • Profile picture of the author ldhsmo
    If you are suffered by Panda On 23 September that means you must have also been suffered with Penguin good Luck Mate.
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