Family small business having SEO troubles

by najo10
34 replies
  • SEO
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My wife and I own a small retail business. Since 2003, we've had the domain name of our business and a fairly amateur website that gets updated with events and promotions our business is doing. When you would search our town and a product we carry, our business would come up in Google or Bing at number 1.

Recently, we had a company do an overhaul of our website. They also had us add a new domain name, and had us point our old domain name at the new site. The new domain is a combination of our town name and the primary product category we carry. I.e the same type of thing you would type in to google to find stores like us in the area.

Since they changed us, we do not come up in the search results anymore. Its like the website doesn't exist. Our business listing with Google still comes up, and the link to the website works and redirects to the new domain name.

They didn't catch this at first, I caught it late and had to point it out to them. They are currently trying to fix it but I am concerned what they are doing isn't the right way to go about it.

What I need to know, is 1) why did the ranking break in the first place? 2) What is the correct way to fix it and get back our search result status? 3) How should we have the domain names set up, i.e. which domain should be pointing where?
#business #family #seo #small #troubles
  • Profile picture of the author rameshji
    You Need Professional SEO Expert.
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    • Profile picture of the author Jill Carpenter
      What's been the total time frame since launching of the new domain?
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      • Profile picture of the author najo10
        Originally Posted by Jill Carpenter View Post

        What's been the total time frame since launching of the new domain?
        About a couple months. Since early January this year.
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  • Profile picture of the author MikeFriedman
    Holy shit. Launching a new domain for a business that has been around for 13 years just to make the domain name a search term people might use is a completely idiotic idea. I mean just completely freaking stupid.

    I don't say that to insult you, but rather to point out that the company you hired has absolutely no business sense whatsoever. If they wanted to launch an additional domain to capture more traffic, that is fine. What they suggested and implemented though is moronic.

    I would immediately ask them to reverse the BS that they did. If you like the redesigned site, that is fine. Have them put it on your original domain using all of the same URLs as the original domain and insist it have the same internal link structure.

    I'm sorry but you clearly hired someone that has no business consulting with business owners.
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    • Profile picture of the author Royalking
      Originally Posted by MikeFriedman View Post

      Holy shit. Launching a new domain for a business that has been around for 13 years just to make the domain name a search term people might use is a completely idiotic idea. I mean just completely freaking stupid.

      I don't say that to insult you, but rather to point out that the company you hired has absolutely no business sense whatsoever. If they wanted to launch an additional domain to capture more traffic, that is fine. What they suggested and implemented though is moronic.

      I would immediately ask them to reverse the BS that they did. If you like the redesigned site, that is fine. Have them put it on your original domain using all of the same URLs as the original domain and insist it have the same internal link structure.

      I'm sorry but you clearly hired someone that has no business consulting with business owners.
      Completely agree with what @MikeFriedman said.
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    • Profile picture of the author Jill Carpenter
      Originally Posted by MikeFriedman View Post

      Holy shit. Launching a new domain for a business that has been around for 13 years just to make the domain name a search term people might use is a completely idiotic idea. I mean just completely freaking stupid.
      The new domain is a combination of our town name and the primary product category we carry.
      Yep. He didn't need the local vicinity in there to localize the site. And sounds like original domain was already well branded in the time it was up.

      Sounding like the old site is completely wiped out and just redirecting - which if that is the case any old web pages will just be gone. Hope it's still in tact somewhere.
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  • Profile picture of the author nettiapina
    If the company did redirects from old addresses to the new corresponding pages they've at least tried. But I agree with Mike: this is just a moronic idea to begin with. Nothing in the domain name is a strong enough ranking signal, and there's better on-page ways to target local.

    I'd also just bring the old domain back if it's feasible.
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  • Profile picture of the author najo10
    So the original site and the new site are being hosted by different providers. That means I assume that the old site is sitting in a file structure on the old provider, just doesn't have our primary domain name pointed at it. Does that mean I can target the domain name back at the old site and the SEO should kick back in?

    If I do that, then what do I need to do to get the new design working with the old site best?

    The people who did the new site are graphic designers and they are friends of ours. There is both a personal and business relationship which complicates things. I am concerned that they didn't catch this issue before they made changes. Now it seems they want to double down on the new domain name too. I am not SEO savvy enough to know if they are doing the right or wrong things, any advice on how to get this fixed before permanent damage is done?
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    • Profile picture of the author Mike Anthony
      Originally Posted by najo10 View Post


      The people who did the new site are graphic designers and they are friends of ours. There is both a personal and business relationship which complicates things. I am concerned that they didn't catch this issue before they made changes. Now it seems they want to double down on the new domain name too. I am not SEO savvy enough to know if they are doing the right or wrong things, any advice on how to get this fixed before permanent damage is done?
      First breath and smile

      Provided they have not deleted the old site no permanent damage

      Second beware taking forum advice. the guys above might be right or incredibly wrong. Frankly I don;t know how they are coming to the conclusions they are drawing based on what you provided.

      first big question - how much traffic was the old site bringing in? This is HUGE issue that I haven;t seen anyone ask. You did say this but its unclear if you meant any products or just one

      When you would search our town and a product we carry, our business would come up in Google or Bing at number 1.
      so it would help to know because when you wrote "I.e the same type of thing you would type in to google to find stores like us in the area."

      It seems to suggest its something different than what you used to rank for

      Second big question - since the old site was very basic and not optimized did the redesign refocus the content of the site specific to products you offer. Before anyone can say building a new site is moronic those two key questions have to be provided. depending on the niche even for branding reasons a new name MIGHT be in order. Did the company just pick the domain themselves or was there a discussion on what product you wanted to highlight or target?


      Anyway PLEASE do not toast a good relationship based on what a few online forum members who don't know your niche or what the details are have to say.They just might be right but coming to conclusions without getting all the data is never the right way of going at things.

      Since they changed us, we do not come up in the search results anymore. Its like the website doesn't exist.
      Thats because when you redirect one domain to another no crawler visits the old site. The crawler is sent to the new site so from Google's view the site IS gone. its there to you but its invisible to the crawler that indexes the site. Its like you had two houses for a photographer to take pictures of to put into an ad. If the photographer is sent immediately to the second house anytime he goes to the first the pictures will all be of the second house only.
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  • Profile picture of the author marekskoczylas
    Marek sure your website is fully responsive
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    • Profile picture of the author nettiapina
      Originally Posted by marekskoczylas View Post

      Marek sure your website is fully responsive
      Are you a bot, or perhaps stoned off your ass? How does this relate to this thread?

      Originally Posted by najo10 View Post

      Does that mean I can target the domain name back at the old site and the SEO should kick back in?
      Kind of, but at this point it's not as simple as that. If you've got a new site that works reasonably well I would do everything I can to not bring the old one back. I'd have the new site to use the old domain. If your old and new site have some of the same content you should only run one of them. Otherwise you'd end up competing with yourself, and that doesn't make much sense.

      If you want to use the new domain, make sure every important URL from the old site redirects to the corresponding page on the new site. And make sure it's a proper 301 redirect.

      Originally Posted by najo10 View Post

      Now it seems they want to double down on the new domain name too. I am not SEO savvy enough to know if they are doing the right or wrong things, any advice on how to get this fixed before permanent damage is done?
      Ask them why they're doing it. If it's branding or something like that, I might give them a pass, but branding-related things are ultimately your responsibility. They can't hijack your site just because of their own random reasons for doing things in a certain way. If they're giving you a speech about the new domain affecting SEO you can pretty much conclude that they're talking bollocks, and that they don't know SEO from their bunghole.

      Domain names do not rank pages. Keywords in domain names are a minor ranking signal at best.

      If there's permanent damage from this debacle it's already happened. Take a deep breath, and move forward. However, you still have the old domain that did well, and probably most of the backlinks that were pointing to it. Just make sure that this domain redirects to your new site in a way that brings you the link juice.

      If I didn't yet make it abundantly clear: your old domain name is probably more important as an asset than your old and new website combined.
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      • Profile picture of the author najo10
        Does that mean that the domain name is what is ranking in google as opposed to the pages on the site or is it both? Will our old domain name still carry SEO weight and get picked up by search engines looking for the products we carry in our town?
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        • Profile picture of the author MikeFriedman
          I would ask them to reverse everything they did.

          You want your website back on your old domain. You most likely will see rankings return, but nothing is guaranteed.

          Then if they want to design a new looking site for you, have them do it on the existing domain but make sure they keep the same URL structure.

          Most web designers do not understand the first thing about how Google ranks webpages and they cause complete disasters like this.

          It sucks that they are also friends because that makes it a trickier relationship.

          Just get them to reverse the damage they did. Go back to the way things were and start from there.

          A better looking website that gets no traffic is not doing your business any good.
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          • Profile picture of the author DABK
            Keep the new site, use it.
            Reactivate the old site. Keep the same pages with the same URL's.
            Interlink the sites.

            But reactivate the old one, without changing URL's, and keep the internal linking too.

            The old site will probably pop up a couple of spots below where it used to...
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  • Profile picture of the author Mike Anthony
    Originally Posted by najo10 View Post


    Recently, we had a company do an overhaul of our website. They also had us add a new domain name, and had us point our old domain name at the new site. The new domain is a combination of our town name and the primary product category we carry. I.e the same type of thing you would type in to google to find stores like us in the area.
    Rereading this another big question is to ask what the redesign entailed? Since you stated this was an amateur site (maybe even a one pager?) they would have to change url and internal page structure and when you say they were hired to overhaul the site bear in mind that you were bound to see fluctuations in SEO for awhile if some of the key functionality that you wanted out of the overhaul would tend to affect on page factors. Key point being that you haven't stated you hired them to make a new site but to change the existing one.
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    • Profile picture of the author najo10
      Originally Posted by Mike Anthony View Post

      Rereading this another big question is to ask what the redesign entailed? Since you stated this was an amateur site (maybe even a one pager?) they would have to change url and internal page structure and when you say they were hired to overhaul the site bear in mind that you were bound to see fluctuations in SEO for awhile if some of the key functionality that you wanted out of the overhaul would tend to affect on page factors. Key point being that you haven't stated you hired them to make a new site but to change the existing one.
      The original site was text with some royalty free pictures. The new site has original trade dress and branding, new logos and much cleaner layout and design. Old site was about a dozen pages and the new one is maybe 5 right now.
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  • Profile picture of the author najo10
    First, thank you everyone for the advice. I appreciate it greatly.

    Second, I will more clearly layout the situation with names changed to protect the innocence:

    So, we have had an established domain name for 13+ years of "superduperkicthenwares.com" (just to be clear not real name). We would post a calendar of events, pages with event information and links between our facebook, twitter and website. The site was running in wordpress.

    That site, when you would enter "kitchenwares" and our "town name", we would come up #1 in google and bing. That means when someone moves to our town, they search for the main product categories we carry and they would find us. The site was rinky dinky, but clean, had photos of the business and clearly laid out what we do. We did not sell products on the site.

    My friend does rebranding and graphic design for a living. He offered to help us, we worked out the details and contracted his company. They gave us a logo, color scheme and site overhaul. New business cards, marketing materials etc... Brought us into the modern age. In doing this, he had me register www.townnamekitchenwares.com. They then pointed our old domain i.e. superduperkitchenwares at the new site.

    Although our site doesn't rank high on alexia. We are in a town of 100 - 200k people. But coming up first listing for our town is good. The products and events we put on are the type of thing that our customers participate in and they are millennials so they are web savvy.

    As of right now, I think the old site files are still hosted at our original provider (hostgator) and the new site is on bluehost.

    Does that help paint a clearer picture for anyone?
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    • Profile picture of the author MikeFriedman
      Originally Posted by najo10 View Post

      First, thank you everyone for the advice. I appreciate it greatly.

      Second, I will more clearly layout the situation with names changed to protect the innocence:

      So, we have had an established domain name for 13+ years of "superduperkicthenwares.com" (just to be clear not real name). We would post a calendar of events, pages with event information and links between our facebook, twitter and website. The site was running in wordpress.

      That site, when you would enter "kitchenwares" and our "town name", we would come up #1 in google and bing. That means when someone moves to our town, they search for the main product categories we carry and they would find us. The site was rinky dinky, but clean, had photos of the business and clearly laid out what we do. We did not sell products on the site.

      My friend does rebranding and graphic design for a living. He offered to help us, we worked out the details and contracted his company. They gave us a logo, color scheme and site overhaul. New business cards, marketing materials etc... Brought us into the modern age. In doing this, he had me register www.townnamekitchenwares.com. They then pointed our old domain i.e. superduperkitchenwares at the new site.

      Although our site doesn't rank high on alexia. We are in a town of 100 - 200k people. But coming up first listing for our town is good. The products and events we put on are the type of thing that our customers participate in and they are millennials so they are web savvy.

      As of right now, I think the old site files are still hosted at our original provider (hostgator) and the new site is on bluehost.

      Does that help paint a clearer picture for anyone?

      Based on that, it sounds like there really was zero benefit in moving to a new domain and really on negatives.

      Like I said, if you wanted to develop a second site on the new domain to capture more traffic, that is a perfectly viable marketing strategy.

      Branding and a newer site design is nice, but it really sounds like it should have all been done on the original domain. Unless there was some really bad press about that domain, from what you are saying there was no reason to abandon it.

      Now there could be a 301-redirect done from the individual pages of the old site to the corresponding pages on the new site, and that should help to recover most, if not all, of the rankings.

      Again though, I see no reason for leaving the old domain.

      I would have built the new design on that domain, not on a new one.
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    • Profile picture of the author nettiapina
      Originally Posted by najo10 View Post

      Does that help paint a clearer picture for anyone?
      This is pretty much what I thought you had said. In a way you confirmed my rather rude but tentative assessment of the SEO skills of your web design company.

      The domain change has nothing to do with SEO. However, the links pointing at your existing domain are a major ranking factor for you. If you have solid backlinks that is, and I get the feeling that it's probably the case since you've been in the business for more than a decade.

      Originally Posted by najo10 View Post

      They then pointed our old domain i.e. superduperkitchenwares at the new site.
      Can you verify if they redirected individual pages, and if the answer is yes what kind of redirect did they use?

      It should be the so-called 301 redirect. This is what you'd need to do in a case where the domain changes. If they did this the problem with rankings might be somewhere else. Redirects are said to lose a bit of your "Google juice", but they're still the best option if there's a change of domain.

      I'd also just use the new site and old domain, but if you're moving forward make sure that the redirect was properly done.

      Note: make sure that the old domain stays in your hands, and stays redirected to the new domain (if that's what you end up doing). Do not lose that domain.

      Originally Posted by najo10 View Post

      Although our site doesn't rank high on alexia.
      If you're talking about Alexa that's a site you should just ignore. The data is based on their browser toolbar and copious amounts of interpolation. In many cases their guess is not even in the ballpark.


      Just a random thought: make sure you've got full control of your site in case that you need it. This is potentially a problematic situation because of your relationship to these people. If you know they're probably not good at something that's not their core business - well, that's not a reason to sever your ties. But see that you've got full admin account to the site, and FTP access as well.
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    • Profile picture of the author Mike Anthony
      Originally Posted by najo10 View Post


      My friend does rebranding and graphic design for a living. He offered to help us, we worked out the details and contracted his company. They gave us a logo, color scheme and site overhaul. New business cards, marketing materials etc... Brought us into the modern age. In doing this, he had me register www.townnamekitchenwares.com. They then pointed our old domain i.e. superduperkitchenwares at the new site.
      Based on that more complete picture then I would agree the new domain name was not necessary (in terms of SEO). He probably thought including the town name with the product would give you some extra benefit but it doesn't do very much and is a negative considering. Still I would cut the friend some slack. If I am reading you right it sounds like he was mainly contracted to redesign the site not primarily for SEO. If he really has brought the site into the modern era including making the site responsive for mobile and tablets it is STILL a positive move (even for SEO on mobile devices).

      Plus the fact that he did not destroy the old site means its all very likely temporary. He should be able to just move the new site over to the old domain again - only as mike and others have suggested making sure urls are setup as before.

      I still don't think he was being stupid.It seems the design and the modernizing of your site was the primary thing he was contracted for. in time its even possible the new site would outrank where the old one did or for more terms (if its a brand new domain google holds it as less authoritative for a few months) but redirecting the old one made the site invisible to google.

      As long as he can correct that i personally wouldn't hold him in lower esteem as a friend or designer. He probably had technical reasons whey he preferred to just start out with a new site or he wants to brand you as the defacto supplier for your area with that name. We can't all know everything about everything
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      • Profile picture of the author Mike Anthony
        Sorry i missed the part about business cards and ad materials. If he has branded those with the new domain name then its a stickier/costly issue to reverse and i think maybe (if you haven't already) should talk about what he is wishing to achieve branding wise. He may based on branding have a legitimate issue why he wishes to rebrand that goes beyond SEO (for example if your niche and business is very local community centric - you make references to events - it could make sense creating a more connected to the community name - although if you are not changing the offline name of your business that wouldn't make as much sense )

        There ARE cases where companies have chosen to rebrand with new domains etc, and for the better ultimately, but the temporary hit to SEO should have been discussed with a new domain name.
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        • Profile picture of the author Jill Carpenter
          Originally Posted by najo10 View Post

          They gave us a logo, color scheme and site overhaul. New business cards, marketing materials etc... Brought us into the modern age. In doing this, he had me register www.townnamekitchenwares.com. They then pointed our old domain i.e. superduperkitchenwares at the new site.
          Is the new site a new wordpress theme or a totally different type of site?
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  • Profile picture of the author redarrows
    Reverse everthink end of storey then cone back to us.
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  • Profile picture of the author patco
    It looks like everything was done WRONG! 301 redirection is a must.. but it should be done properly ("about us" page from old domain to "about us" page in the new domain, etc.). Did you lose ranking on your main and secondary keywords?
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  • Profile picture of the author najo10
    Ok, so I ran everything by them and they are going to do the following:

    1) They are putting the old site back in place with the original domain name.
    2) They are putting the new site at the new domain name.
    3) They are redirecting the old site page structure at the new site's structure.

    We clarified the new domain name. It's purpose currently is to allow the new site to have a place to sit so the old site would not be brought down or changed while they were developing the new site. Then the original domain name would still be the primary domain name, with the new domain name being a secondary domain name. The error they admitted to was not doing the redirects from the old site to the new site and they said they should have caught that. They are taking care of all of the fixes at no cost to us.

    Does this sound like the correct course of action?

    Again thank you to everyone for bringing me up to speed on this so I can understand it.
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  • Profile picture of the author yukon
    Banned
    It's only twelve pages on the old site & five pages on the new site so that means you'll have five 301 redirects.

    Less than an hour of work, including moving the entire new site/files back to the old domain.

    FYI, first backup the entire old site files offline for future reference (old URLs, old content, etc...).

    When everything is done with the site move submit all 12 of your new pages/URLs to Webmaster Tools Fetch as Google so they will index the URLs ASAP.

    Keep in mind Google has said they will still try & reindex the old URLs a few times because sometimes webmasters screw up or a host fails. So, it might take a month (example) to get where you want to be with the site move. Just make sure all the 301 redirects actually work in your own browser before submitting any URLs to Fetch as Google. If the 301s don't work for you, they don't work for Google.
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    • Profile picture of the author paulgl
      No "family small business" should even give
      a rat's behind about having SEO troubles.

      Why? Because if SEO and/or google was the reason
      for your "family small business" to succeed, then
      you really had no real "family small business"
      to begin with.

      Now if a major highway is now by-passing your
      business, that would be a major problem.

      Just saw an ad on TV for McDonald's.

      Have no clue why they advertise. I mean
      seriously, shouldn't they have the money
      for SEO?

      Never knew people had such problems with
      opioid constipation....until I saw an ad
      during the Super Bowl.

      Sometimes I think real small business
      owners are constipated with the
      stools of SEO.

      I find it equally frustrating that people
      with a business rely on a business(google)
      that makes it their main business to sell ad space.

      Paul
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      • Profile picture of the author yukon
        Banned
        Originally Posted by paulgl View Post

        No "family small business" should even give
        a rat's behind about having SEO troubles.

        Why? Because if SEO and/or google was the reason
        for your "family small business" to succeed, then
        you really had no real "family small business"
        to begin with.

        Now if a major highway is now by-passing your
        business, that would be a major problem.

        Just saw an ad on TV for McDonald's.

        Have no clue why they advertise. I mean
        seriously, shouldn't they have the money
        for SEO?

        Never knew people had such problems with
        opioid constipation....until I saw an ad
        during the Super Bowl.

        Sometimes I think real small business
        owners are constipated with the
        stools of SEO.

        I find it equally frustrating that people
        with a business rely on a business(google)
        that makes it their main business to sell ad space.

        Paul



        Newspapers are OUT, internet is IN.
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      • Profile picture of the author najo10
        Originally Posted by paulgl View Post

        No "family small business" should even give
        a rat's behind about having SEO troubles.

        Why? Because if SEO and/or google was the reason
        for your "family small business" to succeed, then
        you really had no real "family small business"
        to begin with.

        Now if a major highway is now by-passing your
        business, that would be a major problem.

        Just saw an ad on TV for McDonald's.

        Have no clue why they advertise. I mean
        seriously, shouldn't they have the money
        for SEO?

        Never knew people had such problems with
        opioid constipation....until I saw an ad
        during the Super Bowl.

        Sometimes I think real small business
        owners are constipated with the
        stools of SEO.

        I find it equally frustrating that people
        with a business rely on a business(google)
        that makes it their main business to sell ad space.

        Paul
        Our primary customer base utilizes google searches in place of using a phone book. So SEO is akin to having a decent phonebook ad. Likewise, they connect with us on Facebook. Our website and facebook page gives us connectivity and exposure where if we were there, we would be difficult to find.
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      • Profile picture of the author DABK
        One of the family business I'm involved with, total gross revenue for last year was a bit over $443,000. Of that, a bit over $58,000 was due directly to SEO... with an additional $14,300 and change that came from repeat buyers who first found the family business on the internet.

        That's, practically, 23% extra gross income. And, this year, since I'll get more keywords to the top of page 1, it will be more. And nobody being paid SEO-money's complaining.

        Originally Posted by paulgl View Post

        No "family small business" should even give
        a rat's behind about having SEO troubles.

        Why? Because if SEO and/or google was the reason
        for your "family small business" to succeed, then
        you really had no real "family small business"
        to begin with.

        Now if a major highway is now by-passing your
        business, that would be a major problem.

        Just saw an ad on TV for McDonald's.

        Have no clue why they advertise. I mean
        seriously, shouldn't they have the money
        for SEO?

        Never knew people had such problems with
        opioid constipation....until I saw an ad
        during the Super Bowl.

        Sometimes I think real small business
        owners are constipated with the
        stools of SEO.

        I find it equally frustrating that people
        with a business rely on a business(google)
        that makes it their main business to sell ad space.

        Paul
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      • Profile picture of the author MikeFriedman
        Originally Posted by paulgl View Post

        No "family small business" should even give
        a rat's behind about having SEO troubles.

        Why? Because if SEO and/or google was the reason
        for your "family small business" to succeed, then
        you really had no real "family small business"
        to begin with.

        Now if a major highway is now by-passing your
        business, that would be a major problem.

        Just saw an ad on TV for McDonald's.

        Have no clue why they advertise. I mean
        seriously, shouldn't they have the money
        for SEO?

        Never knew people had such problems with
        opioid constipation....until I saw an ad
        during the Super Bowl.

        Sometimes I think real small business
        owners are constipated with the
        stools of SEO.

        I find it equally frustrating that people
        with a business rely on a business(google)
        that makes it their main business to sell ad space.

        Paul

        I do not understand this thinking at all. If people are searching for what you offer in Google, why in the world would you not want your business to appear there? If you are not there, your competitors are.

        So if a dentist advertises in Google, they are not a real dentist practice in your opinion? I have a friend doing SEO work for a dentist in Indianapolis. Each new client is worth about $3,000 per year to that dentist. He is bringing him 4-5 new clients a month through SEO. You can do the math from there.

        I just do not understand your whole argument about real businesses not worrying about showing up in Google.
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    • Profile picture of the author najo10
      Originally Posted by yukon View Post

      It's only twelve pages on the old site & five pages on the new site so that means you'll have five 301 redirects.

      Less than an hour of work, including moving the entire new site/files back to the old domain.

      FYI, first backup the entire old site files offline for future reference (old URLs, old content, etc...).

      When everything is done with the site move submit all 12 of your new pages/URLs to Webmaster Tools Fetch as Google so they will index the URLs ASAP.

      Keep in mind Google has said they will still try & reindex the old URLs a few times because sometimes webmasters screw up or a host fails. So, it might take a month (example) to get where you want to be with the site move. Just make sure all the 301 redirects actually work in your own browser before submitting any URLs to Fetch as Google. If the 301s don't work for you, they don't work for Google.
      Ok, will do. Does the actions they are taking now sound right?
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      • Profile picture of the author nettiapina
        Originally Posted by najo10 View Post

        Does this sound like the correct course of action?
        In my opinion it sounds like the best they can do.

        Now, that "reason" they gave for using the new domain the way they did sounds completely ludicrous to me. I'm a site builder, and I never do something like that. In fact I do the completely opposite: have a subdomain that's not intended to be seen by Google, and that I only share with the client. Then move the site to production ie. to the correct address. But this is beyond the point. This is just my "why the f is he doing that?!?" rant that you should ignore.

        Originally Posted by paulgl View Post

        No "family small business" should even give
        a rat's behind about having SEO troubles.
        It seems that Paul is posting random train of thought today. He's the resident curmudgeon in case OP doesn't know him yet.
        Signature
        Links in signature will not help your SEO. Not on this site, and not on any other forum.
        Who told me this? An ex Google web spam engineer.

        What's your excuse?
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      • Profile picture of the author Jill Carpenter
        Originally Posted by najo10 View Post

        Our primary customer base utilizes google searches in place of using a phone book. So SEO is akin to having a decent phonebook ad. Likewise, they connect with us on Facebook. Our website and facebook page gives us connectivity and exposure where if we were there, we would be difficult to find.
        You are smart.

        No one wants to fill up their house anymore with giant yellow pages phone books.

        And oh, in response to paulgl, I'm very confused by what you are saying. Mc Donalds has a youtube channel. They do SEO too. Even with top billing online, they pay for ads to google on top of it.



        Don't assume "small business" means less than a million in sales per year. I know of several that are mom and pop and actually do this in just a few months.



        Having the right web presence is just one part of most businesses marketing efforts.
        Signature

        "May I have ten thousand marbles, please?"

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