I Need Seo help for a 2nd location / Google my business

14 replies
  • SEO
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Hi.

I like some help, advice, and tips

I own a roofing company. Our website is doing pretty well. It's about 10 years old. Our shop/office is about 10 miles away from the center of town.

I decided to get another office with a separate number directly in the center of my city. It's just an office in a 6 story commercial building.

I believe this is an opportunity to possibly have both locations showing up high on local Google searches (map).

I have a lot of options but no idea what's best to do for SEO.

Options:
A separate Google my business listing
A different Domain+website

Different Business Listing Name. Make this new locations name on google. ****** Roofing Headquarters. because my other Listing is ******* Roofing

Or register with my state a separate/completely different business for this office location.

I appreciate all of the advice and tips !
#google map listing #google my business #local business listings #local seo #small business website
  • Profile picture of the author savidge4
    This would be a toughy The article below is a pretty good write up on one of the recent local google updates ( Possum ) basically multiple physical site business are being "filtered" ( which isn't penalized ) and only showing one location at a time.

    Everything you need to know about Google's 'Possum' algorithm update

    In the article below this snipit: "In another case, it got even crazier. There is a dentist I work with who owns twodifferent practices. They are both on the same road but have completely different addresses and are not in the same building. They have different NAPs, different doctors, the sites arent hosted together, and they are not claimed in the same Google account. The only connection is that he owns both, and technically, the parent company that owns both is what would be listed on their business license.
    "

    which would be exactly what you are thinking of doing... and it was effected by the filter as well. At this point all you can do is try....

    I personally suspect these most recent changes being that of rankbrain. I think Google is straight up finding all of these connections via AI / vectoring.

    I would suggest the only way you may "get around" all of this... get all of the details of your current site. whos name the URL is in.. where its hosted who built the site phone numbers address' you name it.. and ENSURE nothing is the same... down to the computer used to do any and all this.. maybe even the town in which you do it in.. I would be sketcho paranoid about all the small details.

    I know I know this sounds crazy.... but read that article.. its crazy.. I am dealing with a lot of the same issues, and just scratching my head

    And if thataint bad enough.. try this on for cool: http://www.nytimes.com/2016/12/14/ma...awakening.html I have been playing with this yesterday into this morning... Google translate is like wicked way better.. like scarry way better.


    Originally Posted by Offline Otis View Post

    Hi.

    I like some help, advice, and tips

    I own a roofing company. Our website is doing pretty well. It's about 10 years old. Our shop/office is about 10 miles away from the center of town.

    I decided to get another office with a separate number directly in the center of my city. It's just an office in a 6 story commercial building.

    I believe this is an opportunity to possibly have both locations showing up high on local Google searches (map).

    I have a lot of options but no idea what's best to do for SEO.

    Options:
    A separate Google my business listing
    A different Domain+website

    Different Business Listing Name. Make this new locations name on google. ****** Roofing Headquarters. because my other Listing is ******* Roofing

    Or register with my state a separate/completely different business for this office location.

    I appreciate all of the advice and tips !
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  • Google My Business allows a business to have multiple locations, and get them both ranked separately based on their separate NAP. You can have 2 separate GMB pages, and maintain them together from one account, or separately.
    How do I know this? For one, I am an experienced SEO tech who has 2 separate business locations in 2 cities separated by 35 miles. Both rank on page 1 in the map, and on page 1 organically. Both use different NAP - well the AP (address, phone) is different anyway.
    I would advise NOT to try to 'fool' google into thinking that these are 2 different businesses, or else one will probably run the risk of either getting de-indexed or else rank much lower than the other.
    If you do it right, there's no problem. Of course, that's the tricky part because of the rolling changes that is the current Big G environment in SEO and IM.
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    • Profile picture of the author savidge4
      Originally Posted by MainStreetMarketing View Post

      Google My Business allows a business to have multiple location.... How do I know this? For one, I am an experienced SEO tech who has 2 separate business locations in 2 cities separated by 35 miles.
      Not only not in the same city.. 2 separate cities, and 2 separate metroplexes at that... has NOTHING to do with the scenario that the article I pointed to discusses.. or the scenario of the OP.

      AND.. if you really understood your business.. you would understand that it is actually pretty common practice in the medical field for a single doctor to open up more than one location.. not that they actually work in the other locations.. just they are "Partners" in the other locations.

      With some of the recent changes, it is becoming increasing difficult for the second office in the SAME community to list at the same time. Again read the article, and you will see examples of what that actually looks like. The "Duplicate" offices are being "Filtered" from the search.

      Technically the OP is proposing 2 separate business' however right now Google is seeing that a bit differently. I am suggesting not to GAME Google at all, I am stating that they need to ensure the separation of the 2 office / business' is very clear.
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  • Profile picture of the author gibbsjoan85
    I think that's okay of having two locations of your business. Just embed your location at contact us page.
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  • Profile picture of the author Offline Otis
    Thank you for all the advice.

    What if .....
    I just added this second location on my GMB account

    -Use same business name.

    But

    different phone number
    Different website
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    • Profile picture of the author savidge4
      I am sure you read the article... its like asking what if I shot myself in the left foot? how bout the right one? you are simply asking for 1 listing to appear. I just found one today that a client of mine is in a office building with 3 other doctors.. guess what? only one of the 3 appears at any given time.. seems totally random.

      One has to assume there will come a point when Google will auto correct this.. but who can wait for what might happen?

      Originally Posted by Offline Otis View Post

      Thank you for all the advice.

      What if .....
      I just added this second location on my GMB account

      -Use same business name.

      But

      different phone number
      Different website
      Signature
      Success is an ACT not an idea
      {{ DiscussionBoard.errors[10955103].message }}
      • Profile picture of the author Offline Otis
        Thanks for the reply.

        Sorry, There is just So many different options.

        I just got everything finalized with signing the lease.

        So basically The only thing holding me back now is making my decision on making a separate website / registering a second business name, etc. or like I mentioned call this one my Headquarters or a Division of...etc.
        But, like you've said....the chances of both of them showing up high or in the 3-pack together will be slim unless they are completely different
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        • Profile picture of the author savidge4
          Lets go at this another way.. have you spoken to your accountant about any of this?. and I'm not meaning the SEO aspect of opening a new office.. but the business aspect of opening a new office. That would be the very first place I would start.

          Talking dollars and cents... is there an advantage to keeping it all under one business structure, or is there an advantage to keeping them separate. I could think of a gazillion reasons to create the separation.. but I'm not an accountant... seriously.. due diligence here is maybe an hour on the phone.. from that point... Good business decisions should point the way for you.

          Originally Posted by Offline Otis View Post

          Thanks for the reply.

          Sorry, There is just So many different options.

          I just got everything finalized with signing the lease.

          So basically The only thing holding me back now is making my decision on making a separate website / registering a second business name, etc. or like I mentioned call this one my Headquarters or a Division of...etc.
          But, like you've said....the chances of both of them showing up high or in the 3-pack together will be slim unless they are completely different
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  • Profile picture of the author sandeepjethwa
    you need to register second listing OR update first to rank your business on another location.
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  • Profile picture of the author Offline Otis
    Thanks Savidge:

    It's a roofing business. My current location has a large shop / vehicles / Dumpster / Job trailers / etc.

    The new location is just a 6th floor office in a large building in the center of town. Super cheap, 200 bucks a month including electric/heat.

    So it's adding a very small cost for me. The cost for my security system at my current shop actually costs more than this new office will.

    So if this office can gain me even 5 estimates/appointments a month.....it would be worth it.

    So...for me it's about.....how many leads can I gain.
    If adding this new business/Google listing hurts my search ranking for my current website. The whole thing could backfire and I could end up with less overall leads between the two.

    Having the office can also help the image of the company, but even so it still comes down to gaining leads as the most important decision.

    Another factor is a local competitor created a fake business and had great results doing so.
    He used a Fake address (UPS store), a separate website, separate phone #, a generic business name and domain. ....... countyroofers.com
    Even had 11 Fake 5-Star Reviews. Each person that left a review actually gave contractors reviews all over the country. It was an obvious pay for a fake review service he used.

    I waited all this year to see if google would catch him and remove his listing....they didn't. So I clicked on the flag and said it is a fake business/address etc. I thought that would get it removed. The contractor just removed the fake address.....and just put the city name and zip code in the listing.

    By doing that it erased my flag on his listing and he is still ranking that "fake business listing" on google maps including his real business. It drives me crazy seeing him rank both on the maps/google. He kept the fake address on his new fake business website though.

    It's gained him a lot of jobs this year, and I noticed my leads were down. I ended up spending a lot on mobile click to call ads on google to get listed above all the google listings.
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  • Profile picture of the author Offline Otis
    More information....
    Summary and other details I left out.

    Local Roofing Contractor opening an office in the center of town. Already have an warehouse/office 10 miles away from the center of town. Concerened about Google's "Possum" Algorithym update. What steps should I take to make adding this office/separate location...a huge advantage vs. losing my ranking with my current website or google filtering out my current website because of the new office address/etc. I am going to use a different phone number but am tossing around the idea of making a different business name for this office location or calling it "Brink Roofing Headquarters" instead of just Brink Roofing ...current shop/warehouse google listing. My current website is made in Joomla. Contemplating on wether to convert to Wordpress. I own a ton of domains. I want to decide what domains I should keep/scrap or use. I have some domains 301 Directed to my main website now. I have over 10 websites for my business. Up until now I've done most all of this on my own. Citation building, etc. Using Whitespark Citation Tool. I also have a Moz Pro Account that I'm deactivating because of cost. I set up a Google Click to Call campaign with a Google number for tracking. I'd like to review my results on that campaign and tweak/change whatever will help. I am not a fan of Google Adwords.....because I'm not concerned as much about clicks to my website. My goal is getting phone calls, not contact us forms filled out by potential customers. I use a 24/7 Answering service that schedules my estimates on an online calendar. The same calendar/scheduled that is on my website. I can easily adjust appointment availability/time slots. My Adwords "Click to Call"... campaign I have set up to only show up on mobile devices for obvious reasons. My current website needs a lot of adjustments. Updating and changing content to be original and localized. Adding in some local keywords that have proven to give me good results. Judging from my google analytics results. My scheduling page needs adjusted to look more like my website instead of the customer clicking a link that takes them to the Scheduling page. My website is incomplete but before I invest more time and money into it I need to focus on what my overall goals are and what changes are going to give me the results that will reach those goals. Thanks.
    Kyle
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  • Profile picture of the author GoogleMyBizGuy
    Businesses are allowed to have multiple locations and there are well published methods for publishing them correctly. Yes, use the same URL, but structure pages to support each location. The guide for doing this was published years ago here:

    Designing Business Location Website Pages, Part 2: Multiple Location Business - Local University

    This was written by an organization run at one point by David Mihm and Mike Blumenthal - among the most respected minds in local search IMO
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  • Profile picture of the author Offline Otis
    Didn't Googles Algorithym Change
    "Possum" change some of that though
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  • Profile picture of the author GoogleMyBizGuy
    good point. if the locations are close together, Possum can either eliminate a listing or suppress the ranking.
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