No The keyword phrase doesn't currently trigger any of your ads (HELP)

25 replies
  • SEO
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i get this in my keyword info no matter what i do:

The keyword phrase doesn't currently trigger any of your ads.
There are several possible reasons your ad isn't showing for this keyword, such as:

You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.

Our server is experiencing a delay.



My quality score is OK 7/10

my daily budget is $100 per ad
my bid is $1.30
there are other people bidding on adwords for all the keywords i am using ???

i set this up yesterday and it is still the same...
#ads #keyword #phrase #trigger
  • Profile picture of the author semie
    dont worry, your account is in a review phase. since your account is new, google checks to make sure things are ok. its a review process they have put many of my accounts through and yes it can be very frustrating. i can assure its normal. you can try to contact them, but most likely they will tell u that they need to forward to a technical team member. the hold/review phase usually doesnt last too long, sometimes as lil as a couple of hours. if they dont respond within a day, i would contact them to push them to approve.
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  • Profile picture of the author semie
    Originally Posted by sarahstaar View Post

    i get this in my keyword info no matter what i do:

    The keyword phrase doesn't currently trigger any of your ads.
    There are several possible reasons your ad isn't showing for this keyword, such as:

    You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.

    Our server is experiencing a delay.



    My quality score is OK 7/10

    my daily budget is $100 per ad
    my bid is $1.30
    there are other people bidding on adwords for all the keywords i am using ???

    i set this up yesterday and it is still the same...

    i thought u said you set this up yesterday. hmm, if youve had this account running stable for a year and the same ads are now having this issue, then your domain may have been slapped? dont mean to alarm you, but that could be the worst case. it could also be a technical issue on their end. in my experiences with uk adwords support, they tend to be slower than us. yea go ahead and contact them, it wouldnt hurt to do that. so none of your ads are running, and they were running fine for a year before?

    good luck.
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    • Profile picture of the author sarahstaar
      I set up the ad yesterday

      i have had my account for a year.

      I have other adds that have been running for a few months that are all ok and running.
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  • Profile picture of the author askloz
    you might want to check the keyword again, does it actually have seasonal search volume for this month. do your ads contain the keyword, does your title tag, description tag, keyword tag have this keyword you are seeking to bid on, does your body content contain it, does your ad content be found on your website? if no to one of those, then that's your prob.
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  • Profile picture of the author wARtist
    Originally Posted by sarahstaar View Post

    i get this in my keyword info no matter what i do:

    The keyword phrase doesn't currently trigger any of your ads.
    There are several possible reasons your ad isn't showing for this keyword, such as:

    You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.

    Our server is experiencing a delay.



    My quality score is OK 7/10

    my daily budget is $100 per ad
    my bid is $1.30
    there are other people bidding on adwords for all the keywords i am using ???

    i set this up yesterday and it is still the same...
    Sarah, I am experiencing the same problem as you. It's been 2 days. It still says This keyword isn't triggering any of your ads. Nothing more.
    The Budge is OK. Google says it's enough.
    The QS is around 9/10, I don't know what to do now.
    I just start this account for two months.
    I have contact Google and got no respond yet.
    Anyone can tell me what am I supposed to do? Thank you!!!
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  • Profile picture of the author thomashoi
    There's a few reasons why your keyword phrase doesn't currently trigger any of your ads:

    1. Your bid is too low. This happens when someone else is also bidding the same keyword phrase as you and are sending to the same url. I experience this when sending traffic to amazon website directly. To solve this, change the url to your own website.

    2. You are sending traffic to p2p websites. Google is now forbidding ppc traffic to go to p2p websites and if you do this repeatedly, you account will be banned.
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  • Profile picture of the author stoqn
    I have the same problem since 8/04/2009

    My QS is 7/10 but not a single impression
    Also this happened with my WHOLE account.
    wARtist,
    sarahstaar,

    IF you fix this up please write here or send me a PM
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  • Profile picture of the author Paul Davidson
    Hello guys

    I have this problem as well!

    Good quality scores and budget, keywords that are the product and its name is in my in the url, my own site, everything highly relevant, still no joy!

    So i just gave up and will revisit again in a few days, if i have no joy again i will have to contact google to see what they have to say.

    Good luck all

    Paul
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  • Profile picture of the author stoqn
    Any news about the problem?

    I'm still on the same position waiting for adwords to reply on my e-mail
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    • Profile picture of the author ekaram
      Now this is also happening to me...

      I've had a couple of campaigns running for 2-3 months perfectly fine.

      Ads have a QS 8/10 , have boosted the way high, upped the daily budget, and nothing.

      I've had ads rejected for QS or Wrong URL, and it says in the magnifying glass.

      However, this time it doesn't say anything about that... in fact QS is "Excellent"

      What really kicks me is that they are campaigns netting me about $300 per day... well, at least until Tuesday

      Any idea?

      This started yesterday

      Thanks!
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  • Profile picture of the author ekaram
    I solved it.

    I sent a support request through my adwords account demanding to get personal attention and not canned answers, and after that I called on the phone and talked with a google rep so that he could look into the issue.

    After about 40 minutes or so, he said it was already assigned to a "specialist"

    Called back next day, spoke with another rep and basically did the same thing for about 20 minutes.

    And in the afternoon, I got a mail from google saying that my account was already displaying ads.

    I know this might not be a blueprint or anything, and might not work for you, but if you are as desperate as I was, just give it a try... and hopefully it will work for you too.

    Cheers!
    emilio
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    • Profile picture of the author Uri.TKT
      I have the same problem with my google keyword tracker site - Keyword Tracking - Google Keyword Ranking Tool - Tiny Keyword Tracker - the ads are not showing for days now...

      ...and I can't contact Google -
      how do you reach them ?
      any phone number ?

      are they so afraid of us that they need to hide from their customers?

      frustrating!

      Yuri
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      • Profile picture of the author The Web Baron
        I appear to have the same problem. Can anyone recommend a phone number (perhaps a freephone alternative?) that would be best for contacting them?

        All my quality scores are 9 or 10 (save one which is a lowly 7), and it's been 72 hours since I've started my latest campaign. All "active", with no disapproved ads or similar.
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        The Web Baron

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  • Profile picture of the author GeorgR.
    is this a HIGH traffic keyword? (and i mean, REALLY high? Like 200.000+)

    G.
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    • Profile picture of the author cosmolito
      I am also having this irritating issue.

      I tried to contact google just now but it is after office hours so I'll try tomorrow.

      I used this number 1 650-253-0000

      I think you have to press 0 to speak to someone because if you follow the regular prompts you get a message that says...

      "we're Google and too busy to talk to you losers about customer and technical support issues. Your problems are not our problems." (my paraphrase)

      Anyway, sorry about the negativity, just a joke I'll let yalls know if I get the solution taken care of - peace!
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      My $money$ line 360-810-8062
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  • Profile picture of the author cosmolito
    Oh, I also sent an email to Google asking for an actual person to look at the account here:
    Contact Us - AdWords Help
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    My $money$ line 360-810-8062
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  • Profile picture of the author cosmolito
    wow - I got an immediate response (canned email):

    Dear Advertiser,

    You have submitted ads that violated our AdWords or Landing Page and Site
    policies in this account or a related account. As a result, your account
    has been suspended, and your ads will no longer run on Google. Google
    reserves the right to terminate advertisements for any reason, as noted in
    our Terms and Conditions: https://adwords.google.com/select/tsandcsfinder

    The following references are available if you'd like more information:

    All AdWords policies:
    AdWords Help

    Landing Page and Site policies:
    Landing Page Quality - AdWords Help

    If you have questions, please reply to this email. We'll get back to you
    within three business days.

    We appreciate your cooperation.

    Sincerely,

    The Google AdWords Team


    I sent them an email asking them to specify and if there is a way to unsuspend the account. And in the mean time, I suppose I'll be looking through Adwords policies trying to figure out what I did wrong!
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    My $money$ line 360-810-8062
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    • Profile picture of the author cosmolito
      Pachelbel, Mozart, Vivaldi, Beethoven, and many other wonderful composers and their beautiful music during my 1:26:59 on hold with our awesome friend Google!

      Still no answer...
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      My $money$ line 360-810-8062
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  • Profile picture of the author cosmolito
    Google Contact Info:


    1. Main phone number - (650) 253-0000, you can press “5″ for Customer Service or Tech Support (I pressed 0 to speak with a rep but never got through after over an hour and a half of waiting)

    2. Google Adwords Advertising - (866) 246-6453 If you call this number, they say Adwords won't help you but you can always email Adwords team in the google help center.

    They literally said "google does not offer live support at this time".

    Not sure what I'm gonna do yet but I need to get my account unsuspended.
    Signature
    My $money$ line 360-810-8062
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  • Profile picture of the author Mac Smooth
    I've had this problem for a few months, I've read through forums and found peeps with the same problem. Turns out, my PPC strategy was fine but my account was suspended for promoting crappy clickbank products. Google has received complaints about some of the sites and have now blocked the majority of Forex products and apparently other clickbank products as well. Here's my e-mail I received from Google:


    Hello Ryan,

    I apologize for the delayed response. Google AdWords is experiencing rapid growth. We're doing our best to respond to all email requests within 24 hours (Monday to Friday). Thank you for your patience.

    Thank you for your email. I understand your concern over your ads not running. I looked into your account and confirm that your account has been suspended for policy issues.

    I've researched why your account was disabled, and found that this action was taken for the following reasons:

    o The URLs cited for a very poor-quality landing page experience are:
    fapturbo.com
    forex-megadroid.com

    o The account was disabled because these URL's are in violation of our Get Rich Quick Policy.

    In response to multiple complaints received from users and publishers about this category of ads, our policies no longer allow sites that promote low-quality affiliate advertisements, the sale of free items, and other business models about which we have received multiple complaints. At this time, it is Google's policy to not accept ads that make unverifiable, misleading claims about income opportunities for low risk and minimal effort.

    As you know, we are committed to making the AdWords experience safe and effective for our users and our advertisers. We disabled your AdWords account after a review of your landing page quality evaluations because we believe that this kind of poor-quality site creates a seriously negative or possibly harmful user experience.

    The decision to disable your AdWords account was not taken lightly, and we appreciate your cooperation in this matter.

    In the meantime, you can find links to additional information about our advertising policies and landing page guidelines below:




    Sincerely,

    Aishani
    The Google AdWords Team
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    • Profile picture of the author Mac Smooth
      "The decision to disable your AdWords account was not taken lightly, and we appreciate your cooperation in this matter."

      I'm sure the head honchos at Google debated vigorously as to whether or not they should suspend my account.
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  • Profile picture of the author Mehak
    hi Sarah,
    I agree with Semie and I think that unfortunately your account may be under review/slapped. That's what happen to mine, running fine for 2-3 years then out the blue!
    If you manage to sort it out then my advice would be not to change ANYTHING if it's running ok. Otherwise when you change something it gives Google reason to review your account and may slap it sorry
    hope you get it sorted
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  • Profile picture of the author Tom Albas
    Huge click on Google Ads that why Google disable your account
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  • Profile picture of the author phongtran
    Originally Posted by sarahstaar View Post

    i get this in my keyword info no matter what i do:

    The keyword phrase doesn't currently trigger any of your ads.
    There are several possible reasons your ad isn't showing for this keyword, such as:

    You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.

    Our server is experiencing a delay.



    My quality score is OK 7/10

    my daily budget is $100 per ad
    my bid is $1.30
    there are other people bidding on adwords for all the keywords i am using ???

    i set this up yesterday and it is still the same...

    i'm the same 'The keyword phrase doesn't currently trigger any of your ads'
    My quality score is OK 7/10
    i'm using auto charge method
    My ads is approved
    My keyword is approved.
    i build my ads based on term of condition of google adwords
    but 'The keyword phrase doesn't currently trigger any of your ads'.
    i'm waited for problem for 1 month ago.
    i had sent a support to google specialist.
    But now, my ads is not runing.
    Please give me an advise

    Thanks everybody
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