Recently I tried for the first time to claim the knowledge graph of a brand we own. I submitted all the requested documents and stuff but got the message that due to Covid-19 it may take some time etc..
It's been a month and a half and still, there is no response. Is this taking too long, or should I re-submit the request? I did ask them two weeks ago if there is any update or when should I expect an answer. They said pretty much the same that they can not give any estimations.
Still, I think it's taking too long? Not that there is much I can do about that. My concern is that it's the first time I'm using this feature and not 100% sure they will accept all the screenshots with documents, brand name etc. However, if smth is not correct and they need me to re-submit it, they should send a message I guess.
So, does anyone had any recent success with claiming a knowledge panel?