Adwords conversion tracking not working pls help

by 10 replies
13
Hi everyone,

I have a bit of a problem here. My adwords account seems to not track my campaign very well or at all. I make sales but my conversion tracking shows zero conversions. I know that most of the sales come from the PPC campaign since organic traffic isnt much at this point.

Any ideas?

Cheers
#search engine optimization #adwords #conversion #pls #tracking #working
  • Hi Jan,

    You need to place the AdWords tracking code on your thank you page to track conversions. Additionally, you need to ensure that the page has time to load completely and execute the client-side script before redirecting.

    If you have already done this then you may have other issues that need to be resolved. If so, let me know and I will try to help!
    • [1] reply
    • I think I have other issues. I added the script to my thank you page nd got 1 conversion to show and then nothing. I then generated and added the script to my thank you page again but still not working. I dont understand part two of your suggestion.. Could you plese clarify and thanks for taking time to help
      • [1] reply
  • Don is right. The culprit is likely the shopping cart software you are using.
    • [1] reply
    • I use Paypal and after payment is made the user then goes to a thank you page on my own server with receipt and option to optin. Everything seems to be working fine but maybe the users do not get to that thank you page after checkout.

      I'll have to investigate that.

      Cheers for the help peeps
  • I use PayPal and never had a problem. Just got to make sure you enter the correct URL you want to send them to after they pay. But it works every time.

    One thing I forgot to mention and maybe is why you don't see conversions. The conversion will be counted towards the keyword and ad that the user clicked on the day they clicked. If they do a search and clicked your ad on Monday but only buy on Friday, the conversion will show on your Monday data, not Friday. It is also tracked for 30 days so any Adwords conversions after that time won't show in your account.

    Note that if you also use Analytics, the conversion will show on Friday, the day the conversion occurred, so the numbers will not match. Analytics also tracks for a longer period, can't remember if it's 60 or 90 days.
    • [1] reply
    • Ok So I deleted my tracking from my adwrds account and started over with a new tracking code. I pasted that code into the source of my thank you page. Went to paypal and created a test button, uploaded it to my server, went to google and clicked on my ad, bought my product and today still no conversion is showing in my adwords account.

      I have no idea what's up with this tracking issue. I really need it to work properly so I can fine tune my campaigns.

      Also, another question I have is this. If I promote a squeeze page on adwords and collect emails and then follow up. If the user then buys from me a few days later through an email follow up will that sale get tracked to the keywords the user clicked on Google? Does the tracking work with cookies?

      Cheers for the help in advance.
      • [1] reply
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    Adwords conversion tracking not working pls help

    Hi everyone, I have a bit of a problem here. My adwords account seems to not track my campaign very well or at all. I make sales but my conversion tracking shows zero conversions. I know that most of the sales come from the PPC campaign since organic traffic isnt much at this point.