My Adwords Ads are under Review for over a week!

20 replies
  • SEO
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I tried contacting support and they tell me this! Names, Links and addresses Have been removed but here is the communication i have got from google below.......

Has this ever happened to you and How can i remedy the situation?


Thanks In Advance, The Nut!!


I have never promoted any google money tree or any ads that claimed i was affiliated with google. I just do not understand what you saying I did wrong?

Thank You,xxxxxxxx
- Hide quoted text -



On Tue, Jun 1, 2010 at 1:33 AM, AdWords Support wrote:
Hello xxxxxxx,

Thank you for your inquiry. Your Google AdWords account has been suspended
due to submissions of ads that promote Google Money Tree or ads that
promote a misrepresented affiliation with Google. In response to the many
complaints that we have received from users and publishers, we've decided
not to allow these ads which promote unacceptable business practices.

As stated in our account suspension notice, your ads will no longer run on
Google. Future accounts you open will also be suspended.

While we regret any frustration or disruption this update may cause,
providing our users with the highest quality ads is integral to the
long-term success of our program. As noted in our advertising Terms and
Conditions, Google may refuse any ads or terminate any of your ad
campaigns at any time, for any reason. To view our Terms and Conditions,
please visit <Link removed>.

We appreciate your cooperation.

Sincerely,

Nidhi Mehra
The Google AdWords Team


----------------
Want more info on AdWords? Check out the official AdWords Blog, "Inside
AdWords," at <Link Removed> To get the latest news,
information and tips.



Original Message Follows:
------------------------
From:xxxxxxxxxx


> I don't understand how i may have violated the terms of service and or
> advertising policies? I don't want to violate anything that would
jeopardize
> my account? Can you please clarify this for me? I am willing to rectify
this
> and i want to be in compliance with google.
>
>
> Thank You, xxxxxxxx
>
>
>
>
> On Tue, Jun 1, 2010 at 12:05 AM, AdWords Support
<adwords-
> > wrote:
>
> > Dear AdWords Advertiser,
> >
> > We're sorry to hear you're experiencing difficulties with your AdWords
> > account.
> >
> > It has come to our attention that your Google AdWords account does not
> > comply with our terms of service and advertising policies. You have
> > submitted ads that violated our AdWords or Landing Page and Site
policies
> > in this or a related account. As a result, your account has been
> > suspended, and your ads will no longer run on Google.
> >
> > For more information about our AdWords policies please visit
> >
Link Removed For google help & Support
> > .
> >
> > Learn more about our Landing Page and Site policies at < Link Removed>
> >
> > As noted in our Terms and Conditions, Google reserves the right to
> > terminate advertisements for any reason. To view our Terms and
Conditions,
> >
> >
> > In case the reason why you're unable to view your ads is related to a
> > malware issue, please go back to the contact form where you submitted
the
> > current request, and select the "Malware" option. Once you've selected
> > this category, you'll receive an email with some instructions that you
> > need to follow. We'll also review your website and get back to you as
soon
> > as possible.
> >
> > We appreciate your cooperation.
> >
> > Sincerely,
> >
> > The Google AdWords Team
> >
> >
>
#ads #adwords #review #week
  • Profile picture of the author KirkMcD
    How can i remedy the situation?
    Start a new account using different info and credt card.
    But what were you trying to promote?
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    • Profile picture of the author moneynut
      Nothing to do with google or any affiliation with google?


      Seriously i am really pissed!

      I am going to get to the bottom of this if it kills me!


      The Nut!
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      • Profile picture of the author moneynut
        Another thing I don't understand is that if my account is suspended how come I can login to google adwords and create campaigns? It does not say anywhere inside of google adwords that I am suspended??? Has this happened to anyone else? Is the person responding from support have no clue? Could they be a virtual response??? Really??? I can do everything I have always done without limitations it's just that my ads are under review and awaiting approval???


        ANYBODY?????? IDEAS???? This Is Rididculous?


        Thanks, The NUT!!!!
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  • Profile picture of the author tryinhere
    is there a link of the bottom of the email to allow you file a review ? if so follow that link.

    with your account you would have all ads / detonation URLs so it should be easy enough to verify.
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    | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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    • Profile picture of the author moneynut
      Originally Posted by tryinhere View Post

      is there a link of the bottom of the email to allow you file a review ? if so follow that link.

      with your account you would have all ads / detonation URLs so it should be easy enough to verify.

      You would think there would be something like that but this is what i get when i am only paying hunderds not thousands to advertise!


      Sincerely,

      Nidhi Mehra
      The Google AdWords Team


      ----------------
      Want more info on AdWords? Check out the official AdWords Blog, "Inside
      AdWords," at <Link Removed> to get the latest news,
      information and tips.


      Actually after a few more emails he said he was going to turn this over to the GOOGLE SPECIALISTS???? Wtf the ppc CIA or something.... I really think this is crap since this is a service I am paying for and paying for dearly! Now I am losing out on revenue and this just plain sucks... Good thing IM is just a hobby and i don't need it to eat but still. I just may Drop Google and go with MSN!



      P.S. Can You Believe This?


      Thanks, The NUT!
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      • Profile picture of the author tryinhere
        Originally Posted by moneynut View Post

        Actually after a few more emails he said he was going to turn this over to the GOOGLE SPECIALISTS???? Wtf the ppc CIA or something.... I really think this is crap since this is a service I am paying for and paying for dearly! Now I am losing out on revenue and this just plain sucks... Good thing IM is just a hobby and i don't need it to eat but still. I just may Drop Google and go with MSN!
        Thanks, The NUT!
        It may be pizzling you off right now and as you explain it's all a mess, but compared to many who just had account slammed into the dirt, your now getting a review and can at least put your case forward for review.

        Many people never had this chance, yes a head ache but your also very lucky compared to old days past, just keep a follow up on that specialist and keep a cool head and it should all be back up and firing soon for you.
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        | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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  • Profile picture of the author fenix34
    Well, that's strange. It would have much more sense if you couldn't login after suspension. Dealing with AdWords help is pain in the ass. That's one of the worst customer support I have ever encountered. Of course, that probably isn't true if you're big advertisers spending huge amounts of money.
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  • Profile picture of the author GeorgR.
    your avatar is pretty disgusting.

    By the way, why would they say you promoted this if you actually did not? Are you sure you did not promote one of those scam systems?
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    • Profile picture of the author moneynut
      No scam systems. One time I tried promoting an ecigarette offer but they did not approve that and it did not even run. thats all I can think of but that was over a year ago? Strange... Yes my avatar is really disgusting I think its really funny... I have a strange sense of humor! As for keeping my head cool with google absolutely! I am not a jerk when doing business.

      Thanks For The Replies Guys! I will keep you posted! The NUT!
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  • Profile picture of the author moneynut
    Also if anyone has ever been suspended by google were you able to log into your account?

    Thanks, THE NUT!
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    • Profile picture of the author Sipboy3000
      Yes, when Google suspends your account you can still login and create campaigns that will NEVER run.

      I know, it sucks!

      Just get someone else to open a new account with a new credit card number, new address, in a different name and never login from your current computer. You can also start a new business as well.

      Then you can either get a VPS account and use that to login to your new account or get a LogMeIn account and login to a computer from another location and use that whenever you are building campaigns.

      Then make sure you go and read Google's TOS and follow it to the letter so you don't get that account suspended.

      I am still amazed at how many people that refuse to take time to read the TOS and wonder why they are getting their accounts suspended.

      Not saying that's you, I just think if people actually read the TOS they would know why they were suspended.

      I know it is long, but JUST READ IT!

      Yes I have had several accounts banned in the past, but it doesn't have to stop you if you really feel the need to use Google.

      Of course, there are many other places to buy traffic other than Google.

      Just my 2 cents
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      Nothing here to see

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      • Profile picture of the author moneynut
        I understand that I could possibly create a new account under someone elses name and card but i just don't feel that would be right... It's kinda shifty.. I just don't like to do things that way. Well we will see what happens.


        Thanks, THE NUT!
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        • Profile picture of the author GeorgR.
          I am pretty sure that i am not suspended (i never got a suspension email), also on my account everything looks all right incl. "account status".

          HOWEVER - i also have a bunch of image ads which take forever to get approved (still "pending review") after about a week now.

          Then i just made a normal keyword campaign on search network an hour ago or so, ad got approved, keywords all right and my QS is 7/10....bid is high enough to show the ads...but

          NONE OF MY ADS is generating impressions let alone it's showing.

          I am really getting fed up with this. I had my campaigns paused for over a year..but now i want to try something again and this is just ridiculous.

          I remember a year ago i made a search campaign and could test it minutes after i made it.
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          • Profile picture of the author moneynut
            Originally Posted by GeorgR. View Post

            I am pretty sure that i am not suspended (i never got a suspension email), also on my account everything looks all right incl. "account status".

            HOWEVER - i also have a bunch of image ads which take forever to get approved (still "pending review") after about a week now.

            Then i just made a normal keyword campaign on search network an hour ago or so, ad got approved, keywords all right and my QS is 7/10....bid is high enough to show the ads...but

            NONE OF MY ADS is generating impressions let alone it's showing.

            I am really getting fed up with this. I had my campaigns paused for over a year..but now i want to try something again and this is just ridiculous.

            I remember a year ago i made a search campaign and could test it minutes after i made it.

            Same here just did a regular text ad a few hours ago and it was approved. My image ads are still under review?? No impressions for my text ad as of right now.. I will keep you posted.... I asked google support if they can tell me exactly why i am suspended and they have not yet replied since yesterday saying my ads will no longer run on google??? Why is my text ad approved? I just don't get it? Do you?
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            • Profile picture of the author moneynut
              Update>>>>>> Still no impressions or a response from google support? I am going to bed talk to you all in the morning and let you know whats going on!

              Thanks, THE NUT!
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              • Profile picture of the author moneynut
                Still no response or impressions????


                Anybody have an idea why I can get my ads approved and no where does it state i am under suspension?


                Thanks, THE NUT!
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                • Profile picture of the author moneynut
                  Still nothing yet....I sent another email... This pisses me off! Yes I know what your thinking "it's that guy again with the freaky avatar and his Blah Blah Blah" Actually I have a strange sense of humor and don't seem too professional. Well I am a person of integrity and I never did anything wrong with google and I will not give up until this is solved so I can prove to Google that I did nothing wrong and clear my name! I will keep sending emails until I get a response... I deserve to be heard I am not black hat or shady with my marketing and I will not give up on this. This is crap i never said i refuse to pay them when they wanted paid just because i thought google did not apply to my terms of service! (ok get ready for strange sense of humor!) Maybe i would prefer a black background on the google homepage and the white background makes me uncomfortable and scared! Therefore i refuse payment on these grounds but when they ask why i wont pay i will just tell them they infringed on my rights as an advertiser and violated my terms of service!...........Yes i know they did not opt in to anything from me but it just is funny i think?

                  Thanks For all your INPUT!
                  THE NUT!
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                  • Profile picture of the author moneynut
                    Still nothing........ I am NOT giving up!


                    The Nut!
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  • Profile picture of the author moneynut
    The Same! Anybody have any ideas what or who to contact?
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    • Profile picture of the author tryinhere
      Originally Posted by moneynut View Post

      The Same! Anybody have any ideas what or who to contact?
      champ follow up on that email where you said somebody was going to look at your account and review it. You can also call them on the bat phone during hours - 1 866 2 466453
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      | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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