SENuke X down?

digiwise

11 years ago

yes, I have the same problem so just thought I'd check on here to see if anyone else posted.

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patje72

11 years ago

Yeh....this isn't the first time this week. Nice, if you schedule a full monthy and your accounts aren't created....or your posts are all failed.

$127 a month...they should have decent hosting

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Pobman

11 years ago

They are under a rather heavy DOS right now... longest I have seen. I spoke with Areeb about it some 6 hours ago and its still ongoing now.

They do have quite decent hosting, which has resisted many previous attacks. Clearly something is a little different things time.

If you schedule something at the moment yes it would fail... an interesting point, I will raise that issue. Perhaps a simple check could be put in place to ensure servers are active and if not delays the schedule for 24 hours.

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patje72

11 years ago

eeehhmmmm....whats a DOS??

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Pobman

11 years ago

Sorry... Denial Of Service...

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patje72

11 years ago

I know stuff can go wrong...but as I said..Not the first time this week. How would Areeb react on a DOP (Denial of Payment)

Really...I have not a clue on how many people are using Senuke, but I think it's enough to have some decent hosting and backup.

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zerofill

11 years ago

Originally Posted by patje72

I know stuff can go wrong...but as I said..Not the first time this week. How would Areeb react on a DOP (Denial of Payment)

When you use automation tools of this type (which we do). You go into it knowing that things can go wrong with this type of heavy automation. Xrumer, SenukeX have been DOS attacked before. They will be DOS attacked again. They don't have control over that. All they can do is work on the issue when it arises.

I hate when people refer to these types of things with the same expectations as a desktop application. When you purchase these types of services or products **** happens. You couldn't prevent it if you ran the service either.

SENUKE isn't going to run 400+ servers like Microsoft or Google to handover the load when these things happen. They don't have the manpower or resources of a fortune 500 company. I also doubt they want to become one. So when **** happens it happens. You deal with it...

The PROs outweigh the CONs...

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patje72

11 years ago

Wow..."hate"...

Don't want to start a discussion about up/down times.

But at least they could sent a mail with..."our service is down at this time, and we expect it takes xx:xx"

Now I try the whole day every hour...

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WebsiteDesignPH

11 years ago

Originally Posted by patje72

Wow..."hate"...

Don't want to start a discussion about up/down times.

But at least they could sent a mail with..."our service is down at this time, and we expect it takes xx:xx"

Now I try the whole day every hour...

I agree, there's not even a single email notification that something went wrong. Just this message when you try logging in " Unable to validate license. Reason: Unable to get a response from the SEnuke server. Most likely there is something wrong with your Internet connection or a firewall is blocking SEnuke's access to the Internet."

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arjuna79

11 years ago

I have the same trouble too :p

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noble

11 years ago

Haven't used it today but this is the third forum where people say its down so my guess would be yes

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CarpetDog

11 years ago

I would of thought they could get an elastic IP - this would ensure that if an IP gets a DOS, they could move quite quickly - I doubt the DOS is hitting more than a few IPs at a time - Just my 2 cents - and yet another afternoon wasted because it is down again

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Jeremy Kelsall

11 years ago

Over the years, other than right now, I can't remember a time when SENUKE wasn't able to run...So, I think I can forgive a little bit of down time, especially KNOWING that areeb and Joe are on top of it.

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AdrianMansilla

11 years ago

I agree,
patiente man!

Originally Posted by Jeremy Kelsall

Over the years, other than right now, I can't remember a time when SENUKE wasn't able to run...So, I think I can forgive a little bit of down time, especially KNOWING that areeb and Joe are on top of it.

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Vastidious

11 years ago

I was able to get on their forums for a few minutes this morning and at that time, there was a post saying that the attack had been going on for about 9 hours. Well it's about 6 hours later and it's still down.

I've had to pause all the postings I have running because they were all failing, except for forum profiles. I sure hope that they get this resolved soon. I need to get back to work. I've got clients waiting for results.

I wish the software would run indepenantly of their servers. Just have it check in on log in, then let it run on it's own. I don't need to connect to their servers to let it post all day long. I have 2 systems that are still logged in and they would function, if not for the server tie in issue.

Oh well. All I can do is wait. At least I know I'm not the only one. <grin>

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Shlomi Khutoretsky

11 years ago

I agree, for that sum of money every month, you could expect it to work independently after login. there is no real reason for it to connect to their servers each time a campaign runs.

I am kinda dissapointed, lost whole day waiting for it to start working again.

still not working after a full lost day.

Originally Posted by Vastidious

I was able to get on their forums for a few minutes this morning and at that time, there was a post saying that the attack had been going on for about 9 hours. Well it's about 6 hours later and it's still down.

I've had to pause all the postings I have running because they were all failing, except for forum profiles. I sure hope that they get this resolved soon. I need to get back to work. I've got clients waiting for results.

I wish the software would run indepenantly of their servers. Just have it check in on log in, then let it run on it's own. I don't need to connect to their servers to let it post all day long. I have 2 systems that are still logged in and they would function, if not for the server tie in issue.

Oh well. All I can do is wait. At least I know I'm not the only one. <grin>

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Jeremy Kelsall

11 years ago

Originally Posted by Shlomi Khutoretsky

I agree, for that sum of money every month, you could expect it to work independently after login. there is no real reason for it to connect to their servers each time a campaign runs.

I am kinda dissapointed, lost whole day waiting for it to start working again.

still not working after a full lost day.

The reason more than likely has to do with security....

As someone that has programs that need to connect to a server to authenticate...trust me, it's not because I "like" to do it like that, or because I think it's cool - It's done to make it difficult for people to steal things that I have legitimate customers paying for.

OR

To make it easier to keep the program up to date.

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Shlomi Khutoretsky

11 years ago

Security or not, trust me, a cracker who want this software will crack it no matter if it calls home or not. i should atleast get an email after some time tells me we are sorry, but we have problems, we will be up in...

this kinda downtime when you can't even login to their support center. is not a way to do business imho.

They should really work on it. people depending on that software.

Originally Posted by Jeremy Kelsall

The reason more than likely has to do with security....

As someone that has programs that need to connect to a server to authenticate...trust me, it's not because I "like" to do it like that, or because I think it's cool - It's done to make it difficult for people to steal things that I have legitimate customers paying for.

OR

To make it easier to keep the program up to date.

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Jeremy Kelsall 11 years ago

Originally Posted by Shlomi Khutoretsky

Security or not, trust me, a cracker who want this software will crack it no matter if it calls home or not.

Agreed, but it's not as easy...and every time a new version comes out, they have to CRACK IT AGAIN...So, it's not as easy as some idiot forwarding an email or just hosting a download.

Originally Posted by Shlomi Khutoretsky

i should atleast get an email after some time tells me we are sorry, but we have problems, we will be up in...

completely agree. It doesn't even make sense that they havn't fired off an email yet...not sure what's up with that.

Originally Posted by Shlomi Khutoretsky

this kinda downtime when you can't even login to their support center. is not a way to do business imho.

I don't think that you will find many that will disagree with you on that.

My copy is down just like everyone elses...so, I decided to just push off my SENUKE work for 48 hours to see where everything shakes out instead of checking to see if it was working every hour or so.
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cedricloi

11 years ago

First time happening to me. My Senuke crashed a few minutes ago only and now it's showing me a registration window. I was running it fine until 1:20 this afternoon.

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nagaco

11 years ago

Thanks for all the updates guys, I'll keep checking back.

I bought it for a year, and going to use it and its not working. Looking forward to getting started. Is there a manual available?

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Luke112346

11 years ago

yeah its not working for me either, I ran a campaign last night and the success rate on everything was atrocious.. like not a single press release went through, you think it being down now had something to do with that?

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Shlomi Khutoretsky

11 years ago

first thing they must do is to move their support forum to another server. it makes no sense for it to be on the same one.

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Pablo Sanchez 11 years ago

Originally Posted by Shlomi Khutoretsky

first thing they must do is to move their support forum to another server. it makes no sense for it to be on the same one.

Then at least they will be able to send us some notice that they are working on it if their support was on another server.
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- dnickrem 11 years ago
  
  The only advice I have to offer is to do a quick check of Senuke's status by going to, downforeveryoneorjustme dot com
  
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V12

11 years ago

They should take a look at how MLB users are kept in the loop when issues arise.

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areebb

11 years ago

Guys, we need to be able to get into our servers to be able to fire off an email. We weren't able to get in until recently either!

And trust me, we've been DDoS'd before and have weathered through the storm pretty easily. This attack was massive though. But we've taken very strong precautions to make sure even heavy attacks won't harm us in the future. My apologies, didn't see it coming.

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Matthew Shelton 11 years ago

Originally Posted by areebb

My apologies, didn't see it coming.

"Didn't see it coming" is part of the hackers mantra, isn't it, like Neo in the Matrix saying something will work because no one has ever done it before.
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JamieSEO

11 years ago

Originally Posted by areebb

Guys, we need to be able to get into our servers to be able to fire off an email. We weren't able to get in until recently either!

And trust me, we've been DDoS'd before and have weathered through the storm pretty easily. This attack was massive though. But we've taken very strong precautions to make sure even heavy attacks won't harm us in the future. My apologies, didn't see it coming.

Hey Areebb

Thanks for letting us know. Any guess on when things are likely to be back up?

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JaninaAlcantara

11 years ago

Areebb, Guys, please kindly help me..

I got auto-monthly pay to senukex and just a few hours ago, my account expired and my paypal got a deducted 147 dollars.. apparently, paypal thought that I dont allow this transfer so they withold it until reviewed.... Now i cannot login to senuke I think my account expired. what should I do?

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Vastidious

11 years ago

Originally Posted by JaninaAlcantara

Areebb, Guys, please kindly help me..

I got auto-monthly pay to senukex and just a few hours ago, my account expired and my paypal got a deducted 147 dollars.. apparently, paypal thought that I dont allow this transfer so they withold it until reviewed.... Now i cannot login to senuke I think my account expired. what should I do?

Well you might want to wait a little bit until they get the servers back up. Right now, NO ONE can log into SE Nuke X. And it's because of the denial-of-service attacks. So hold on and once they come back up, you might be able to log in just fine.

And yes, I agree with all those comments above. I have a bunch of orders to input and start running, but I can't until this gets resolved. I'm trying to work on other projects, but it's still pulling me away checking on things because of my pending projects.

Areeb: Thanks for checking in here and letting us know how things are going. Very much appreciated!

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JaninaAlcantara

11 years ago

Originally Posted by Vastidious

Well you might want to wait a little bit until they get the servers back up. Right now, NO ONE can log into SE Nuke X. And it's because of the denial-of-service attacks. So hold on and once they come back up, you might be able to log in just fine.

And yes, I agree with all those comments above. I have a bunch of orders to input and start running, but I can't until this gets resolved. I'm trying to work on other projects, but it's still pulling me away checking on things because of my pending projects.

Areeb: Thanks for checking in here and letting us know how things are going. Very much appreciated!

Thank you so much to your sir!

I thought its because of my paypal issues.

Please update the board if login is already possible.

Regards

Thanks

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Mike Anthony

11 years ago

I'm surprised it hasn't happened before. The software by design hits sites and servers with ton loads of backlink's left on it that the forum owners don't want. Seems like Senuke's server would have a bullseye on it.

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Buddzzz 11 years ago

man, i was freaking out!!!

i un-installed the software thinking something was wrong with it or something, then i go to re-install and it wouldnt connect... i was like omfg lol nice to see that i will be able to reinstall without problems once they fix the issue

almost had a mini-heart attack for a sec.. :confused:
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- Dracor 11 years ago
  
  Thanks everyone for their replies.
  
  I'm glad to know Areeb is on the job and the problem is being handled... as much as is possible at this time.
  
  I would like to know though (and I'm sure others do too):
  
  1. How long until the service is back up and running?
  
  2. Will there be any compensation for those who've had downtime due to the issue?
  
  I can see by the many responses to my initial inquiry that there are quite a number of users who have been negatively affected.
  
  Areeb, I'm only a new member, but it's frustrating to know that I've paid for a service that I have not been able to use for the last 24+ hours. Especially when I'm paying for a monthly membership.
  
  I am sorry to hear of the attack though. It's obviously not something easy to plan for, and I hope the issue can be resolved quickly and easily.
  
  Thanks
  
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Pobman

11 years ago

Originally Posted by Mike Anthony

I'm surprised it hasn't happened before. The software by design hits sites and servers with ton loads of backlink's left on it that the forum owners don't want. Seems like Senuke's server would have a bullseye on it.

It has happened many times before... BUT never on this scale.. they have always brushed it off pretty quickly ...

I suspect a lesson will have been learnt here... and new systems will be in place.. BUT remember even huge corporations have been taken down, so no matter what they do I doubt it will be the last time.

What there does need to be however is a mechanism to stop each persons copy of SEnuke running scheduled tasks if for any reason the server is down.

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Mike Anthony 11 years ago

Originally Posted by Pobman

What there does need to be however is a mechanism to stop each persons copy of SEnuke running scheduled tasks if for any reason the server is down.

Problem is if they do that they open the door to make it even easier to run without licensing checks which given the nature of some customers means a nice chunk of people will stop paying for it entirely and run bootlegs.
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dagaul101

11 years ago

It shouldn't come as a surprise that once in a while the servers go down

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JaninaAlcantara 11 years ago

It is up now? I cannot login..

just wondering if its ok now or still down..

thanks
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[Woody]

11 years ago

First time poster long time reader

There seems to be a two segment divide of Senukex customers

1. The major fans who will defend the software till the end
2. The customers who feel there are not getting value for money from the service

Me..I sit somewhere in the middle(nothing like sitting on the fence is there, it's always the best view).

What other options are out there that do the same job with such ease?

If there isn't maybe someone/a team should develop such software.

I've got an email from the SEnuke team stating the reason for there downtime. Also sounds like there about to roll out further developments to the software as well.

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1 reply

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Dracor

11 years ago

Originally Posted by [Woody]

I've got an email from the SEnuke team stating the reason for there downtime. Also sounds like there about to roll out further developments to the software as well.

Would you kindly share the email so the rest of us can be updated too? I have not had any communication yet.

Thanks!

Thanks
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tims_air 11 years ago

Is it Still down until now? coz mine is still...
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- patje72 11 years ago
  
  Still down in The Netherland. I think because the DNS insn't synced yet.
  Arreeb told it can take 12-24hr before the DNS is synced worldwide
  
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theparn 11 years ago

That email address would be really handy

Cheers for the updates everyone
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rickmancbr

11 years ago

Still down in the U.S. midwest (Chicago)

I love this stuff so much I get up in the middle of the night to check the progress.

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Rukshan

11 years ago

Still Down! I'm from Sri Lanka.

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Pobman

11 years ago

Temp fix if you are still down was posted a while ago:

http://senuke.com/support/index.php?...ode=view&id=34

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theparn

11 years ago

Originally Posted by Pobman

Temp fix if you are still down was posted a while ago:

http://senuke.com/support/index.php?...ode=view&id=34

Yeah, even their site is down so can't see that fix dude

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Pobman

11 years ago

HAHAHA thats funny as I told them that same thing just a few hours ago.. sorry not thinking:

Using SENuke During DNS Propagation -- Today, 6:57 AM

For those of you that want to use your SENuke before the DNS propagates you can do the following..

First you need to search for notepad in Windows then right click on it in the list and choose "Open as administrator" from the menu.

Then you have to locate your "hosts" file in windows which is usually c:/windows/system32/drivers/etc/hosts

If it you don't find it there then Google it for your version of Windows.

Then you need to add these two IP addresses to the file...

174.37.9.201 www.senuke.com
174.37.9.201 senuke.com

And save it.

If you can't save it still because you don't have administrator rights then you need to right click on the file then choose properties > security > edit > then check modify.

Then save the file, and then restart SEnuke.

YOU MUST change the file back in 3 days time so you don't have any connection problems in the future.

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huppy21 11 years ago

Originally Posted by Pobman

HAHAHA thats funny as I told them that same thing just a few hours ago.. sorry not thinking:

Thanks for this tip!
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Han Fan 11 years ago

Originally Posted by Pobman

Temp fix if you are still down was posted a while ago:

http://senuke.com/support/index.php?...ode=view&id=34

Catch 22, you need the site to be alive to download this..

ha ha

I am still down here ...

Anyone in US? got it back in senuke yet?

Han
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JaninaAlcantara

11 years ago

i think the servers are ok now.. im now able to login.

im from Japan

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Pobman 11 years ago

Originally Posted by JaninaAlcantara

i think the servers are ok now.. im now able to login.

im from Japan

It all depends if your DNS servers have been updated or not.. also you need the none www version to be updated to the new IP for the program to work... so for many people it still does not work at the moment.
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Osawa

11 years ago

still cannot login = ="

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patje72 11 years ago

About half an hour ago I was able to login. No it's down again :-(
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Han Fan

11 years ago

K this worked out for me...

just follow the instruction below...

Using SENuke During DNS Propagation -- Today, 6:57 AM

For those of you that want to use your SENuke before the DNS propagates you can do the following..

First you need to search for notepad in Windows then right click on it in the list and choose "Open as administrator" from the menu.

Then you have to locate your "hosts" file in windows which is usually c:/windows/system32/drivers/etc/hosts

If it you don't find it there then Google it for your version of Windows.

Then you need to add these two IP addresses to the file...

174.37.9.201 www.senuke.com
174.37.9.201 senuke.com

And save it.

If you can't save it still because you don't have administrator rights then you need to right click on the file then choose properties > security > edit > then check modify.

Then save the file, and then restart SEnuke.

YOU MUST change the file back in 3 days time so you don't have any connection problems in the future.

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newbyr

11 years ago

After changing my hosts file, this did not work for me.

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BloggerDeen

11 years ago

Worked for me

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patje72

11 years ago

It's still bouncing...one minute it works, two minutes later it's down. Did the "host-trick" but doesn't make any difference. I'm sure they are working on it!

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BloggerDeen

11 years ago

Yeah its temporary fix. It worked for a moment and then again verification problem. Damn gotta wait more....

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JaninaAlcantara

11 years ago

it is working for me.. but sometimes it stops.. then continue again.. then stops again in 404 errors.

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cyber49 11 years ago

Good excuse to go outside for the rest of the day! Let the DNS dust settle - Nothings that urgent...
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marieluy143

11 years ago

still down?

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Pablo Sanchez

11 years ago

Got SENuke to work briefly earlier today but now its back down. Strange thing is when i check downforeveryoneorjustme.com to find out if the site is actually down, it shows that it is not. Its just me... So it seems that their site is up elsewhere but not for me?

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Pobman

11 years ago

Originally Posted by Pablo Sanchez

Got SENuke to work briefly earlier today but now its back down. Strange thing is when i check downforeveryoneorjustme.com to find out if the site is actually down, it shows that it is not. Its just me... So it seems that their site is up elsewhere but not for me?

Its all about your DNS servers... and it may work for a while and then they update themselves again with old information and it stops working... normally these things are fixed within 24 hours, but now and then I have seen DNS take up to 3 days to full propogate (which is absurd).

The hosts file fix will hardcode the new IPs and it will work, you do need to reboot after changing the file.. well i did anyway.

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Pilotben

11 years ago

Isn't it just Murphy's law? I've been debating myself for a while now whether I should bite the bullet and get with this program, so I did try the trial version on Tuesday, and just after I really got into it it all went belly up!

Everything is still down here in South Africa. Frustrating to say the least.

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WarMac

11 years ago

Is anyone able to login on the East Coast yet?

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jextenz

11 years ago

No its still seems to be off line in western ma -

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butnotbush

Banned 11 years ago

When it will work - trust me, you will all see that ;-)
DDOS is never easy to solve. Specially - when you're not prepared.
So it takes time, knowledge and investment too.

And even industry giants sometimes get DDOSed and their sites are down for several days. I am talking about - huge corporations.

So - be patient! ;-)

Instead - I have a question for Senukex users.
Howmany indexed links you get roughly from running those "juicy" campaigns from default templates? I have a trial right now. And I am doing some testing. Problem is,that indexer is not working on trial. So that's why I am asking about indexed links.

Thanks.

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JaninaAlcantara

11 years ago

Originally Posted by butnotbush

When it will work - trust me, you will all see that ;-)
DDOS is never easy to solve. Specially - when you're not prepared.
So it takes time, knowledge and investment too.

And even industry giants sometimes get DDOSed and their sites are down for several days. I am talking about - huge corporations.

So - be patient! ;-)

Instead - I have a question for Senukex users.
Howmany indexed links you get roughly from running those "juicy" campaigns from default templates? I have a trial right now. And I am doing some testing. Problem is,that indexer is not working on trial. So that's why I am asking about indexed links.

Thanks.

I think you need to make a separate thread for this as this is related to senuke being down. We might get off topic.

Now back to the thread...

I was able to nuke for like 3 hours and NOW its down AGAIN. -_-

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areebb

11 years ago

Just wait for the DNS propagation to complete guys.

If by the end of the day tomorrow it still doesn't work for you, PM me your IP address and I will check it out. Due to the DDOS attacks a lot of IPs have been banned, and there could be some false positives, although they should be rare.

Thanks

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JaninaAlcantara

11 years ago

its really down .... up to now..

or is it just me? i logged in for like 12 hours and its ok.. but not its down again.

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andrew114

11 years ago

Yes, down in the UK this morning. Was OK yesterday pm.
Can't authorise it or even access senuke.com from the VPS which its on, even with different IPs, including US and Australian ones. Yet can access it from my home PC.

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Pobman

11 years ago

Originally Posted by andrew114

Yes, down in the UK this morning. Was OK yesterday pm.
Can't authorise it or even access senuke.com from the VPS which its on, even with different IPs, including US and Australian ones. Yet can access it from my home PC.

Just change the host file as per the posts above and reboot.. it will work.

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JaninaAlcantara

11 years ago

Originally Posted by Pobman

Just change the host file as per the posts above and reboot.. it will work.

No, it doesnt work.

senuke is really down I guess.

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Pobman

11 years ago

Originally Posted by JaninaAlcantara

No, it doesnt work.

senuke is really down I guess.

Well actually it did.. BUT it seems there is another problem now... as I cant validate the license anymore... checking with support to see if there is a solution... or a known reason for this problem, its not DNS/IP.

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JaninaAlcantara

11 years ago

Originally Posted by Pobman

Well actually it did.. BUT it seems there is another problem now... as I cant validate the license anymore... checking with support to see if there is a solution... or a known reason for this problem, its not DNS/IP.

Its almost 2 days... -_-

I hope they give compensation for the lost time...

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intelinside

11 years ago

Ye it seems not all the servers have got the updated version.

What's My DNS? Global DNS Propagation Checker

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theSEOguy

11 years ago

Nope gents, still down in South Africa...

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DMo333

11 years ago

Still down for me. Can't even access the website.

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2 replies

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JaninaAlcantara

11 years ago

its now up to me...

i mean.. UP on me.. whatever..

Guys visit our company's link you might need some nose reshaping..

going back to the topic... Areeb.. we hope we will get some additional days free for senuking. thanks

Thanks
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seys12

11 years ago

Originally Posted by JaninaAlcantara

its now up to me...

i mean.. UP on me.. whatever..

Guys visit our company's link you might need some nose reshaping..

going back to the topic... Areeb.. we hope we will get some additional days free for senuking. thanks

Where are you from Jenina?I am from the Philippines..I Still cant get in!

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staciet 11 years ago

Down for me too. I'm in Michigan US. I don't think it's location related, though..
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- Vastidious 11 years ago
  
  It's behaving oddly today for me. I've got 2 machines at the house, one cannot log in. The other one is still logged in and working. It's posting successfully. I don't dare log it off. (yet). I have a VPS also and it can't connect.
  
  Oh I just realized, I'm running the machine that is working off a VPN connection, I bet that's the ticket why it's working. Oh the second machine just went online. Hmmm...
  
  Just odd...
  
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Charles Harper

11 years ago

Down in Harrisburg, PA.

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ToddieM

11 years ago

Down for me too. An email update to customers would be helpful, Areeb.

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cedricloi

11 years ago

still down for me too. It's been 2 full days now...

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WarMac 11 years ago

Still down in CT. It's been down for 3-days here!
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- InTheMaking 11 years ago
  
  I was logged in through my VPS and tried a run and its fail rate was about 99% lol I don't know what to do..
  
  Feels like I should be taking the day off!
  
  Thanks
  
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  Charles Harper 11 years ago
  
  Originally Posted by InTheMaking
  
  I was logged in through my VPS and tried a run and its fail rate was about 99% lol I don't know what to do..
  
  Feels like I should be taking the day off!
  
  Good idea especially if you have a wife/husband and/or kids.
  
  Bet they would appreciate it.
  
  Or your pet maybe...lol
  
  CT
  
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dnickrem

11 years ago

It was up for me most of the day here in Daytona Beach, I was even able to download the critical update after the crash, but now it's down. The screen is still open I can close it and reopen it but the program features are not very responsive. Time for dinner.

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wfstin

11 years ago

I think they need to change the way senuke verifies licenses, right now it seems like any little action such as creating an account on a site or updating the settings triggers a license check. This is not only pointless since crackers/hackers have already found lots of ways around this but it puts a tremendous amount of stress on their resources and as we're seeing now it with this extended down time. If they would just authenticate whenever the program starts we wouldn't have such a big mess.

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stc151

11 years ago

it was working all day yesterday for me after being down for a day. Now it's down again since the past hour.

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Charles Harper

11 years ago

From the looks of the comments (sorry all I understand about DDOS is that it is SENuke being hacked), this may not get resolved anytime soon. I mean major sites like paypal and others have been hit with this and had wacky results for days.

Rats. I finally figured out this beast and then this happens. lol

CT

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areebb

11 years ago

Just sent out this email guys.

Hey guys,

First of all, my sincere apologies about all that has taken place the last couple of days.

The DDoS attacks have been non-stop since the last 3 days. These guys refuse to give up. It's a shame how low some people can go to destroy another's business.

In the process of mitigating these attacks, our system had to ban thousands of IP addresses. Unfortunately many of these were "false positives", so real customers got banned.

The good news is, those bans only last for 45 minutes to an hour and a half maximum. So if you were able to get into SEnuke earlier, but then weren't able to get in after a while, that would explain why.

Here's what you need to do:

We have just released another update (v1.2.6) which will prevent real customers from going on the temporary ban list. So as soon as you are able to get back into SEnuke, make sure you update to the latest version. Versions prior to 1.2.6 will not work and will get you added to the temporary ban list again.

After you do the update to 1.2.6, everything should be smooth sailing from there.

If you can't get in right now, you're probably on the temp ban list and will need to wait 45 minutes to an hour and a half to be removed from that list.

If you still can't get in after an hour and a half, DNS has probably not yet propagated in your area (it has propagated in 90% of the world already). Even without being able to access senuke.com, you can get in touch with us by accessing our forum through this link:

SEnuke.com • Index page

(If you can't get to that page, then you're still on the temp ban list and will need to wait it out.)

P.S. Our website might still go down from time to time for 15-20 minute intervals as we block new waves of these attacks, but that won't affect the software much once you update to v1.2.6.

Best,
Areeb & The SEnuke Team

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Ken Durham 11 years ago

Originally Posted by areebb

Just sent out this email guys.

It's a shame how low some people can go to destroy another's business.

A tad bit of irony in that statement, considering how some use the tool...
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- areebb 11 years ago
  
  Originally Posted by Ken Durham
  
  A tad bit of irony in that statement, considering how some use the tool...
  
  How people use it is not under my control Ken, just like any other tool. Even a hammer can be used to kill people.
  
  For this particular reason, I have made it difficult to create more than 3 accounts at a site in one go. Would've been pretty easy for me to give users the ability to create thousands of accounts at each site with one button press, but that would have destroyed the Internet. I still get requests for that feature every few days but turn it down each time.
  
  Plus, every website that has contacted me requesting to be removed from the software, I have honored.
  
  As a matter of fact I get 10 people asking me to add their site into the software for each person that asks to be removed. Keep in mind, these sites get free content too.
  
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  seys12 11 years ago
  
  Hi Areb..I was in the philippines and I have problem with SENUKE for 4 days now..Can you also help me out and remove my IP address from the list of banned Ips..I need the software with my job!Please..thanks!
  
  Thanks
  
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- Mike Anthony 11 years ago
  
  Originally Posted by Ken Durham
  
  A tad bit of irony in that statement, considering how some use the tool...
  
  Thats an understatement
  
  Like I said they should not have been surprised by this. they have put a bullseye on their back by the way they have designed this software to work
  
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Jay Levine

11 years ago

Originally Posted by areebb

Just sent out this email guys.

If you still can't get in after an hour and a half, DNS has probably not yet propagated in your area (it has propagated in 90% of the world already). Even without being able to access senuke.com, you can get in touch with us by accessing our forum through this link:

Removed Link

(If you can't get to that page, then you're still on the temp ban list and will need to wait it out.)

P.S. Our website might still go down from time to time for 15-20 minute intervals as we block new waves of these attacks, but that won't affect the software much once you update to v1.2.6.

Best,
Areeb & The SEnuke Team

Areeb,

It's been a few hours and nothing is working for me, including the link in your email or the regular Senuke site. I'm in Florida if that means anything. Sure would like to be up and running again. Anything you or I can do? Any estimated time frame for people like me? Thanks!

P.S. I'm editing this post. I'm up and running with 1.2.6 now. 11:15 pm Eastern time. I hope things stay good. SEnuke rocks. Hate to be without it.

P.P.S. Down again after about 5 minutes of nuking. The site and the software. It's frustrating for me. But I can only imagine what you're going through. I'll try to stay out of your hair and let you figure it all out. Looking forward to better days.

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Mike Anthony

11 years ago

Originally Posted by fotoko

Areeb,

It's been a few hours and nothing is working for me, including the link in your email or the regular Senuke site. I'm in Florida if that means anything. Sure would like to be up and running again. Anything you or I can do? Any estimated time frame for people like me? Thanks!

Fotoko I don't know if this is of any assistance but I am in Florida and I can access their main sites and the forums. Don't know if its connected but my service provider has been slow with DNS updates this week. Plus if you have a static IP then you may be on the banned list. If you have a dynamic IP then plugging out your modem when you go to bed and plugging back in the morning often gives you a new one.

Thanks
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dnickrem

11 years ago

Originally Posted by Mike Anthony

Fotoko I don't know if this is of any assistance but I am in Florida and I can access their main sites and the forums. Don't know if its connected but my service provider has been slow with DNS updates this week. Plus if you have a static IP then you may be on the banned list. If you have a dynamic IP then plugging out your modem when you go to bed and plugging back in the morning often gives you a new one.

I'm in Florida also, and have tried 2 separate internet connections and I'm still down, the only advice I can offer is patients...

Thanks

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Jay Levine 11 years ago

Areeb,

In my experience when the website goes down SEnukeX 1.2.6 goes down as well. Then I usually do something on another computer, but I check in on the website periodically. When I see the website up I go back to my SEnuke computer and the software will work. It's been up and down like that for about 3 days.

As far as IPs go, does using proxies (plugged in to SEnuke) have any effect on the banned IP issue you mentioned? If so, what should be done? Thanks!
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seys12 11 years ago

Hi Areeb,

I have SENUKEX issue too. I am from the philippines and my ip address is
124.6.181.203

Please take me out of the banned list as I need SENUKE for work.Please help me..Thanks!

Seychelle
- Thanks
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wfstin

11 years ago

You guys should try going to start, run, cmd, and type "ipconfig /flushdns"

Thanks

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dnickrem

11 years ago

And as I wrote my last post SEnuke came to life and started downloading update on its own, way to go, Thanks Areeb

Thanks

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Chucky

11 years ago

Still down here in Illinois, or at least my 2 computers!

Thanks

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v7web

11 years ago

Is it back down again?
I updated to 1.2.6 earlier and everything was fine but now I cant connect again.

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Kyrool 11 years ago

Originally Posted by v7web

Is it back down again?
I updated to 1.2.6 earlier and everything was fine but now I cant connect again.

Same problem here, I was able to run it for under 30 mins before i got disconnected...
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- areebb 11 years ago
  
  Originally Posted by Kyrool
  
  Same problem here, I was able to run it for under 30 mins before i got disconnected...
  
  Disconnected? Any issues with the website won't affect the software.
  
  Thanks
  
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  JaninaAlcantara 11 years ago
  
  No, arreeb.. its down again. including senuke.com and the forum as well.
  
  its down all over the world.
  
  Thanks
  
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areebb

11 years ago

Guys whoever is having issues please send an email to senukehelp@gmail.com with up to 3 IPs to add to the whitelist and we will get them unbanned right away.

Thanks.

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chubbsky

11 years ago

Yes, down again. Can't access forum also. Already requested my ip to be unbanned hours ago (thru email), still can't access anything. I hope this gets fixed soon...