Spoke to google on the phone about SEO , This is what they said

13 years ago

great insights, thanks

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markowe

13 years ago

You PHONED UP GOOGLE and they gave you a free SEO consultation?!

Looks like we've been going about this the wrong way, people :O

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ilovechinesefood

13 years ago

Originally Posted by markowe

You PHONED UP GOOGLE and they gave you a free SEO consultation?!

Looks like we've been going about this the wrong way, people :O

Right! Somehow, I don't believe this. Google from what I hear is basically impossible to get in touch with. Usually they email you when there is a problem not vice versa

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seomachester2011

13 years ago

Originally Posted by ilovechinesefood

Right! Somehow, I don't believe this. Google from what I hear is basically impossible to get in touch with. Usually they email you when there is a problem not vice versa

Here is the number

ask for

0800 1690468 (Its a uk numbers)

Yasmin russell if she is not there ask if someone can help you

If you want the email give me a pm

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paulgl

13 years ago

Originally Posted by ilovechinesefood

Right! Somehow, I don't believe this. Google from what I hear is basically impossible to get in touch with. Usually they email you when there is a problem not vice versa

Yeah. Like any numnut who answers the phone is some expert,
knows how the algo works, knows how to tweak your site
for the algo, etc., etc. etc.

I guess you forgot to mention the real answer:

"Nobody knows if your site will ever come back. There's
this little thing called competition, and we probably
already replaced your site with a better one.

And if you do make it back, then, what? The person
you replace is going to call me and get the same answer?!?!?!"

I don't know what you people are smoking, and most
assuredly do not know where you smoke it.

But look at the responses here. Complete BS to BS.
But some truth tossed in for good measure.

Originally Posted by seomachester2011

No they were do follow, that needs to be change to no follow doesn't it?

You are a bit mixed up. First, there is no dofollow. Second,
nofollow does not mean not seen. Nofollow was not meant
for that purpose. It signals an untrusted link. Why have
untrusted links on your page? Google is not blind to
nofollow, and any "SEO" person would know this.

Paul

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seomachester2011

13 years ago

Originally Posted by paulgl

Yeah. Like any numnut who answers the phone is some expert,
knows how the algo works, knows how to tweak your site
for the algo, etc., etc. etc.

I guess you forgot to mention the real answer:

"Nobody knows if your site will ever come back. There's
this little thing called competition, and we probably
already replaced your site with a better one.

And if you do make it back, then, what? The person
you replace is going to call me and get the same answer?!?!?!"

I don't know what you people are smoking, and most
assuredly do not know where you smoke it.

But look at the responses here. Complete BS to BS.
But some truth tossed in for good measure.

You are a bit mixed up. First, there is no dofollow. Second,
nofollow does not mean not seen. Nofollow was not meant
for that purpose. It signals an untrusted link. Why have
untrusted links on your page? Google is not blind to
nofollow, and any "SEO" person would know this.

Paul

???? Sounds a bit sarcastic lol, but then again we have all come across these types in life

Thanks

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jwmann2 13 years ago

Originally Posted by markowe

You PHONED UP GOOGLE and they gave you a free SEO consultation?!

Looks like we've been going about this the wrong way, people :O

lol, I know. Did you call Matt Cutts cell phone number? Thanks for sharing. But we all know not to make our backlinking look too spammy. To keep adding quality backlinks and adding fresh content. Having too many affiliate links and not enough content can be bad for any domain. He told you nothing new.
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plsearch

13 years ago

wait what, if a site is denied for adwords it can trigger a manual review/penalty for SEO? that would be huge news

Originally Posted by seomachester2011

Hi

This is something i have overlooked when it comes to onsite design for my website. My sites went from number 3 for a 60k search to nowhere, So i phone up google in the UK.

They were willing to look at my site and tell me why i would not be coming back up in the search engines until i made some changes.

This is probs basic stuff to alot of you but i seriously overlooked this.

Ok, on my home page there were about 4 affliate links, or bridging links i think they called them.

Also on my site there was a sign up now page that linked to a internal page on my site but basicly had a banner to a affilitate site with a little content.

So first of all they recommend i cut this down to just 1 affliate link.

They said the join now was misleading also

So basicly it is best to have your own product or service on your site.

I then tried my luck about talking about backlinks, and i said, the person i bought the site off has loaded alot of backlinks to the site, could that of been a issue also. He said well we take into consideration of the domain names age. If you get alot of backlinks all at once then it looks fishy, but we will give the site the benefit of the doubt for 2 weeks, and said, links need to come in steadly and consistently.

Also if a website gets refused twice by adwords then it can also trigger the site not to get indexed again as a manual review is done by the adwords team.

So it looks like i need to do the following

1. Of course unique content
2.Not to many affliate links
3. Minimum of 4 pages
4.Backlinks built consistently and dont come in massive amounts then nothing again for a week or two. 5 a week something like than

That is what they said to me, It could be to put me off the scent but they seemed pretty genuine and i was suprised at how helpful they were to be honest.

Maybe this will help some of you

Thanks

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Sanyok

13 years ago

Good tip on building links steady and not at one time

Thanks!

Thanks

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Mr. Murf

13 years ago

dam, thanks for that phone call. Didn't know i could call google and talk to them, or maybe your lucky he was willing to even look at your site.

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seomachester2011

13 years ago

Originally Posted by MonsterCash4u

dam, thanks for that phone call. Didn't know i could call google and talk to them, or maybe your lucky he was willing to even look at your site.

I am not sure how i done it, i am a sales person so i made the call kind of personal and not like i was desperate about this, i ask what is this what does that mean, acting a bit simple and not knowing what half the technical jargon means

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ilovechinesefood

13 years ago

Originally Posted by seomachester2011

I am not sure how i done it, i am a sales person so i made the call kind of personal and not like i was desperate about this, i ask what is this what does that mean, acting a bit simple and not knowing what half the technical jargon means

Wow, impressive man. Good job. Sorry for questioning you.

Thanks
1 reply

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seomachester2011 13 years ago

Originally Posted by ilovechinesefood

Wow, impressive man. Good job. Sorry for questioning you.

No problem, i thought i would be told to go away, but they seemed quite amicable,

Said a site has to be seen as transparent, didnt divulge to much with the guy about that though,
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- seomachester2011 13 years ago
  
  I also had deposited some credit to adwords, and as the site kept getting refused i said i only want to spent it on promoting this site, so they did want to get the site passed in the event i spend more money also i guess.
  
  Oh fogot to add,
  
  It is best to create a separate google webmaster account for each site and also if possible a private proxy for each one, If you need to have the webmaster account verified by phone or sms, i think a different number for each account, And when you sign into the webmaster accounts make sure you use a different ip address for each of the set up accounts.
  
  Google themselves did not say that but that is what i am surmising as it the same thing happened to all my sites from the same google webmaster account.
  
  Guess it could also trigger them looking at all of the sites associated with the same google webmaster account,
  
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Masterminding

13 years ago

Originally Posted by seomachester2011

I am not sure how i done it, i am a sales person so i made the call kind of personal and not like i was desperate about this, i ask what is this what does that mean, acting a bit simple and not knowing what half the technical jargon means

Google is hard to reach, but the people picking up the phones are just that - people. A kind word will go a long way. I once called Google and got advice on how to stop competitors from bidding on the company name, including the whole trademark process and potential pitfalls.

Thanks
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seomachester2011

13 years ago

Originally Posted by Masterminding

Google is hard to reach, but the people picking up the phones are just that - people. A kind word will go a long way. I once called Google and got advice on how to stop competitors from bidding on the company name, including the whole trademark process and potential pitfalls.

That is exactly it, talk to them and dont sound like they owe you a favour kind of thing.

Thanks
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Masterminding 13 years ago

Originally Posted by seomachester2011

That is exactly it, talk to them and dont sound like they owe you a favour kind of thing.

Yep! Just ask for a friendly word of advice just like you would do here, on WF> You'll be surprised by how far it can take ya
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Check out the Motriz Marketing blog for a funny yet informative, brutally honest look at the IM world in general and SEO in particular.
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glock67

13 years ago

very interesting info

Thanks

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lovboa

Banned 13 years ago

Now everyone's going to be phoning Google for a consultation

Thanks
1 reply

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markowe 13 years ago

Originally Posted by lovboa

Now everyone's going to be phoning Google for a consultation

Yeah, I wasn't doubting OP's story, was just wondering what kind of floodgates that might open up..!

Remember though, it's not like a bunch of guys at Google UK necessarily have some major inside info on the functioning of the algorithm, they probably know pretty much what's common knowledge anyway - still, a few eyebrow-raising comments in there, like the manual review thing :O
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vuedoolor

13 years ago

was your affiliate links cloak? were they also no follow?

Thanks
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seomachester2011 13 years ago

Originally Posted by vuedoolor

was your affiliate links cloak? were they also no follow?

Hi

No they were do follow, that needs to be change to no follow doesn't it?
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SuzanneH

13 years ago

According to Google, it's a company called Capita that works on behalf of Google Adwords (UK): Why am I being contacted by Capita? - AdWords Help . So, it's not Google directly, per se.

Suzanne

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topnichewebsites

13 years ago

For a second I thought we all had a free seo help from google.. lol Oh well

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Blimeyoreilly

13 years ago

Hi seomachester2011,
Rather than trying to contact 'Google in the USA' you would be much better off trying to make conversation with the Kremlin. The reason you got a response at all is probably because UK Google are relatively new. If anyone else calls that number that you supplied asking for the woman by name will more than likely cause a definite end to any openness in the future (a Google UK internal lesson learnt).

Also you I think you mentioned that if your site is refused by Adsense twice it is a long term problem. Do you think you may have mistaken the word 'Annual' for 'Manual' (as in annual review)? A manual review makes no sense at all (at least not to me).

Thanks
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seomachester2011

13 years ago

Originally Posted by Blimeyoreilly

Hi seomachester2011,
Rather than trying to contact 'Google in the USA' you would be much better off trying to make conversation with the Kremlin. The reason you got a response at all is probably because UK Google are relatively new. If anyone else calls that number that you supplied asking for the woman by name will more than likely cause a definite end to any openness in the future (a Google UK internal lesson learnt).

Also you I think you mentioned that if your site is refused by Adsense twice it is a long term problem. Do you think you may have mistaken the word 'Annual' for 'Manual' (as in annual review)? A manual review makes no sense at all (at least not to me).

Hi

I am not sure what you mean by annual review, can you please elaborate/

Thanks

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BulletheadX

13 years ago

I wonder how long it took her to find the phone and dust it off... "What the hell is that ringing noise ... ?"

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toby26

13 years ago

that is very useful info. I wonder what happen to those amazon review site??

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cooler1

13 years ago

Was this due to Penguin that your site went from #3 to nowhere or did it happen more recently than that?

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jonat2005

13 years ago

But does it mean that all the websites that appear on the front page did all these too?

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DPM70

13 years ago

1. Of course unique content
2.Not to many affliate links
3. Minimum of 4 pages
4.Backlinks built consistently and dont come in massive amounts then nothing again for a week or two. 5 a week something like than

It's a good story...a great headline

But, essentially, you weren't told anything new.
Still, thanks for sharing.

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cheapstuff

13 years ago

As the guy above said, nothing new...

Basically Google told you to build a website that has some sort of worth other than affiliate marketing. Make it look somewhat presentable and never misleading. Then and only after the user experience is met you should use ads to generate revenue for your hard work.

I think the hard work part throws people off. They figure making any attempt at all to develop a site and web presence is enough to earn a reward. After a while you just get told you were not paying attention to some clearly stated rules.

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RevSEO

13 years ago

Exactly...It's all about creating a site that Google wants to include in their SERP results.

It's not rocket science, if you build a thin-affiliate site with most the outbound links affiliate, you are asking for it.

Create something of value, and you'll get linked to and rank higher.

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wilsonm

13 years ago

So they basically said you can create backlinks yourself as long as you don't go over the top?

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mcatt

13 years ago

That is awesome! I did have a problem with my places page and was able to get somebody via e mail and get it handled but talking to a human there is another story

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hacktheworld

13 years ago

Great Information.But,i know this Already..

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TheProgrammer

13 years ago

Originally Posted by seomachester2011

Hi

This is something i have overlooked when it comes to onsite design for my website. My sites went from number 3 for a 60k search to nowhere, So i phone up google in the UK.

They were willing to look at my site and tell me why i would not be coming back up in the search engines until i made some changes.

This is probs basic stuff to alot of you but i seriously overlooked this.

Ok, on my home page there were about 4 affliate links, or bridging links i think they called them.

Also on my site there was a sign up now page that linked to a internal page on my site but basicly had a banner to a affilitate site with a little content.

So first of all they recommend i cut this down to just 1 affliate link.

They said the join now was misleading also

So basicly it is best to have your own product or service on your site.

I then tried my luck about talking about backlinks, and i said, the person i bought the site off has loaded alot of backlinks to the site, could that of been a issue also. He said well we take into consideration of the domain names age. If you get alot of backlinks all at once then it looks fishy, but we will give the site the benefit of the doubt for 2 weeks, and said, links need to come in steadly and consistently.

Also if a website gets refused twice by adwords then it can also trigger the site not to get indexed again as a manual review is done by the adwords team.

So it looks like i need to do the following

1. Of course unique content
2.Not to many affliate links
3. Minimum of 4 pages
4.Backlinks built consistently and dont come in massive amounts then nothing again for a week or two. 5 a week something like than

That is what they said to me, It could be to put me off the scent but they seemed pretty genuine and i was suprised at how helpful they were to be honest.

Maybe this will help some of you

Can we have the number of google?

Thanks
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seomachester2011 13 years ago

Originally Posted by TheProgrammer

Can we have the number of google?

0800 1690468 (Its a uk number)
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dsouravs

13 years ago

Originally Posted by seomachester2011

Hi
2.Not to many affliate links
Maybe this will help some of you

In the home page or all over the site or per page?
If all over the site then what about amazon review sites?

Thnx

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batchos

13 years ago

I believe you.

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John Romaine

13 years ago

Matt cutts is coming over later to play Xbox. I'll ask him for some advice.

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ronaldec

13 years ago

I've been able to have online chats with questions about Adwords. Never by phone, just help desk stuff.

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StanTman

13 years ago

Nothing new. They are as vague as possible. Also the person you spoke to might not even now exactly how Panda changed. You can't keep secrets if thousands of people are involved.

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luxl85

12 years ago

Thanks for sharing the post. though the content is not very new and useful.

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melovedogs

12 years ago

I have amazon product review site and of course in every post there's an affiliate link and in the homepage I setup to display 10 posts. Does this mean Google will punish my site?

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komplex

Banned 12 years ago

Love this post. Yet people still order backlink packages on forums and get like 1,000's of baclinks sent to their money site at once.. No one ever wants to take it slow and steady, much like dating. As men I guess it's just in our DNA to get things moving fast.

Thanks

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solemanali

12 years ago

learned something new from this so thanks for sharing it with us..I am surprised that Google actually gives suggestions through phone.

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komplex Banned 12 years ago

Originally Posted by solemanali

learned something new from this so thanks for sharing it with us..I am surprised that Google actually gives suggestions through phone.

I'm surprised they even answered, was on hold for 120 min the other day waiting for someone to pick up.
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Mantasmo

12 years ago

Basically, that wasn't really Google and what they told you, well... is useless. Oh the naivete of some people here.

A couple affiliate links and an inner page with a big banner didn't get your site killed.

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seomachester2011

12 years ago

Originally Posted by bnetwork

Basically, that wasn't really Google and what they told you, well... is useless. Oh the naivete of some people here.

A couple affiliate links and an inner page with a big banner didn't get your site killed.

Oh it was mate

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Mantasmo 12 years ago

Originally Posted by seomachester2011

Oh it was mate

You called the UK AdWords team support line (outsourced to a contractor company, lol). What's your point?

I'm not trying to be a dick. Their SEO "advice" and that explanation they gave you are, literally, worthless.
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johnben1444

12 years ago

Originally Posted by bnetwork

Basically, that wasn't really Google and what they told you, well... is useless. Oh the naivete of some people here.

A couple affiliate links and an inner page with a big banner didn't get your site killed.

Too much affiliate link on your page could send the wrong signal, I read something about using more than 1 affiliate link on a page could drastically take you down whether deliberately or unknowingly by the search engine.

This is very possible, remember when Google stopped ranking affiliate links in their SERP? Remember when Google adword stopped accepting affiliate links? I do advice my clients to keep their affiliate links low.

Their are also other reasons why ranking can drop drastically like the use of spamming links, over optimization of your anchor e.t.c.

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Spoke to google on the phone about SEO , This is what they said

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