What can I do to push Yelp off the 1st page?

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My company has a Yelp page with a 1.5 star rating and 17 reviews...currently ranked #3 on the 1st page. What things can I do to push them down to page 2 at the least or outrank Yelp?

Your help is much appreciated. Cheers!
#1st #page #push #yelp
  • Profile picture of the author MikeFriedman
    You need to rank 8 other pages ahead of it. Start with a Facebook page, YouTube channel, Twitter page, and your company website. Maybe create a blog to rank, LinkedIn profile... you get the idea.
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    • Profile picture of the author mightymos
      Originally Posted by MikeFriedman View Post

      You need to rank 8 other pages ahead of it. Start with a Facebook page, YouTube channel, Twitter page, and your company website. Maybe create a blog to rank, LinkedIn profile... you get the idea.
      Many thanks for the reply. I have done all of this and they all rank right below Yelp. I just can't seem to get all my other sites to combat and rank above Yelp.
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      • Profile picture of the author nik0
        Banned
        Originally Posted by mightymos View Post

        Many thanks for the reply. I have done all of this and they all rank right below Yelp. I just can't seem to get all my other sites to combat and rank above Yelp.
        Did you do any proper link building to those social profiles, Youtube video's and such? I'm not talking about some SenukeX or Magic Submitter campaigns.
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        • Profile picture of the author mightymos
          Originally Posted by nik0 View Post

          Did you do any proper link building to those social profiles, Youtube video's and such? I'm not talking about some SenukeX or Magic Submitter campaigns.
          Many thanks for the reply! When you say proper link building to the social profiles...what do you mean exactly? Could you please elaborate?
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          • Profile picture of the author nik0
            Banned
            Originally Posted by mightymos View Post

            Many thanks for the reply! When you say proper link building to the social profiles...what do you mean exactly? Could you please elaborate?
            Links on pages with pagerank, so that kind of excludes all links that can be build in an automated way, except for blog comments but they hardly do any good for rankings.

            So what you need are real high PR links, you can either buy them or setup a network of your own. Proper link building never comes cheap unfortunately.

            Others would call what you try to do "reputation management", Google around and you'll see that most companies charge $2500+ for that, obvious it doesn't have to be that expensive, but in case you have to push it to page 2 you need to rank 10 properties, not trying to self promote but if you had to outsource that to someone like me you would probably spend like $800,-, as that's quite an amount you can also use that money to build your own small private network of sites and use it to rank other sites as well.
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  • Profile picture of the author pepes4329
    BLAST your YELP LINK with SPAM from Fiverr and other PLACES if you can I spent about 100usd and I only used the KEYWORDS it would rank for which was about 4

    they will demote you for about 7 months ... Worked for me
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    • Profile picture of the author mightymos
      Originally Posted by pepes4329 View Post

      BLAST your YELP LINK with SPAM from Fiverr and other PLACES if you can I spent about 100usd and I only used the KEYWORDS it would rank for which was about 4

      they will demote you for about 7 months ... Worked for me
      How do you do that exactly? Thanks for your response.
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      • Profile picture of the author nik0
        Banned
        Originally Posted by mightymos View Post

        How do you do that exactly? Thanks for your response.
        I once penalized my own site completely with 100.000+ blog comments and 50.000+ forum profile links, total costs was around $75,- on Fiverr gigs
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    • Profile picture of the author Adam2
      Originally Posted by pepes4329 View Post

      BLAST your YELP LINK with SPAM from Fiverr and other PLACES if you can I spent about 100usd and I only used the KEYWORDS it would rank for which was about 4

      they will demote you for about 7 months ... Worked for me
      This only works against weak competition. Against an authority site like yelp it won't have an effect and may even backfire and strengthen their serp.

      Like others have said outrank them with other pages and/or encourage satisfied customers to leave positive reviews.
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  • Profile picture of the author RedShifted
    Have you thought about diluting the reviews with an outsourcing company?

    I've been using a company for $25 month and they do a really good job with yelp.

    ps. Thats an interesting idea about just blasting it. Sounds like it could work.
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    • Profile picture of the author mightymos
      Originally Posted by RedShifted View Post

      Have you thought about diluting the reviews with an outsourcing company?

      I've been using a company for $25 month and they do a really good job with yelp.

      ps. Thats an interesting idea about just blasting it. Sounds like it could work.
      Could you explain exactly what this company does to dilute the reviews?
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      • Profile picture of the author RedShifted
        Originally Posted by mightymos View Post

        Could you explain exactly what this company does to dilute the reviews?
        Yes, its pretty simple. They just post reviews that you give them.

        Although they ask for you to upload real customer reviews, it works fine either way.

        You register an account ($25), add/save your links, upload your reviews, then pick where you want each review to go. Then they drip feed them once a day.

        The only issue I've had with them is posting on google+. They warn you about this anytime you try. But I ignored the warning and still tried. For some reason, they have issues getting them to stick there so I gave up fast. However, I found someone else who only does g+ and does a great job, so now I use him for that.

        But as far as yelp, yellow pages, insider pages, yahoo, local.com etc etc they always stick. If it was me, I would try one of 2 things.

        1) Blasting the listing like someone else recommended. This sounds like a much quicker fix, but I don't like the idea of doing this. Considering that yelp is yelp and you can get a lot of business from it with a good rep.

        2) My personal recommendation, drip feed a ton of 4 & 5 star reviews.

        It would probably take about 2-3 months, for you to dilute all the negative reviews and bring up your star rating.

        If you need the company they're glowing reviews dot co.

        ps. I was researching this place for a looooong time online and couldn't find any reviews on them. I found some posts about them on other forums, but noone who has used them. So I decided to test them on my own, and have been extremely pleased with them. Definitely the best $25/month that I spend. Just don't use them for g+ like I said. =]
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        • Profile picture of the author mightymos
          Originally Posted by RedShifted View Post

          Yes, its pretty simple. They just post reviews that you give them.

          Although they ask for you to upload real customer reviews, it works fine either way.

          You register an account ($25), add/save your links, upload your reviews, then pick where you want each review to go. Then they drip feed them once a day.

          The only issue I've had with them is posting on google+. They warn you about this anytime you try. But I ignored the warning and still tried. For some reason, they have issues getting them to stick there so I gave up fast. However, I found someone else who only does g+ and does a great job, so now I use him for that.

          But as far as yelp, yellow pages, insider pages, yahoo, local.com etc etc they always stick. If it was me, I would try one of 2 things.

          1) Blasting the listing like someone else recommended. This sounds like a much quicker fix, but I don't like the idea of doing this. Considering that yelp is yelp and you can get a lot of business from it with a good rep.

          2) My personal recommendation, drip feed a ton of 4 & 5 star reviews.

          It would probably take about 2-3 months, for you to dilute all the negative reviews and bring up your star rating.

          If you need the company they're glowing reviews dot co.

          ps. I was researching this place for a looooong time online and couldn't find any reviews on them. I found some posts about them on other forums, but noone who has used them. So I decided to test them on my own, and have been extremely pleased with them. Definitely the best $25/month that I spend. Just don't use them for g+ like I said. =]
          Thanks for the thorough recommendation! But my main concern is how safe is it? Obviously this method isn't the most legitimate since we're writing reviews for ourselves.
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          • Profile picture of the author RedShifted
            Originally Posted by mightymos View Post

            Thanks for the thorough recommendation! But my main concern is how safe is it? Obviously this method isn't the most legitimate since we're writing reviews for ourselves.
            Its very safe. For a few reasons.

            1) They used aged accounts. Accounts they've had for long before you decide to actually use them.

            2) You have an option to select local ips or nonlocal. So the reviews look like they're coming from your area.

            3) They consider the time of your locality, so they're not posting reviews at 3am in the morning, which will obviously look shady.

            Most importantly, if you're scared, you can start slow like I did. You can also choose not to drip feed them and do them in random spurts like I do. I never do 1 consistent review on the same place everyday. I mix them up, and do them as random as possible.

            As far as the "legitimacy" of it. I don't see anything illegal or illegitimate about posting customers real reviews online. Thats how they advertise their service. We have a huge binder of real customer testimonials, that I've always wanted to get online, which is why I started using them.

            However, I decided to mix them in with my own, very naturally written reviews, so I can stretch them a bit longer. About 75% of mine are real reviews that were emailed from customers. Which originally did so we can print them, put them in our binders, and take with us on leads. Then 25% just to stretch them. The interesting thing is, some of the fake ones look more real than the real ones. Because I always take a good 20-30 mins just to do 1 of them.

            What I also noticed, is people I haven't even asked to leave reviews, are now leaving great reviews. I think its a conformity type of thing. But your niche may be different. I'm sure it is since we rarely have any dissatisifed customers.

            Also, lets put it this way. You can try it for just 1 month. Considering that your listing is already destroyed, I can't really see how you'd wind up in a worse situation. My suggestion would be don't post all glowing reviews.

            Do 1 - 5 star, 1 - 3 star, 1 - 5 star, 1 - 4 star, 1 - 3 star, 1 - 5 star etc etc.

            I think it would look weird to go from all bad reviews, to all good review too quickly. But that still happens in the real world when new management takes over a company so I still don't think it would set off any flags.

            ps. I truely believe it would be the smartest thing you can do. You can stop once your star ratings gets up to 3.5-4, then figure out a way to stop getting so many bad reviews. In the end, if you can't stop that from happening, I wouldn't even bother trying to dilute them. Because it sounds like you have a much more serious problem. I understand your niche is prone to this, but seriously, business is business. You shouldn't have that many pissed off customers regardless of the industry. There are a couple businesses in my industry that have nothing but horrible reviews online, and I know it has nothing to do with the niche I'm in, but how they run their companies. They're greedy, they lie, they try to force people into crap they don't need/want to do. One of my competitors has had the cops called on him twice just for being an asshole in peoples homes (imagine having reviews like this online lol).

            I'm not implying this is how your company is run, but how hard can it be to satsify your customers? Find what the most common issues/complaints are, then just restructure your business so they don't happen.
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            • Profile picture of the author mightymos
              Originally Posted by RedShifted View Post

              Its very safe. For a few reasons.

              1) They used aged accounts. Accounts they've had for long before you decide to actually use them.

              2) You have an option to select local ips or nonlocal. So the reviews look like they're coming from your area.

              3) They consider the time of your locality, so they're not posting reviews at 3am in the morning, which will obviously look shady.

              Most importantly, if you're scared, you can start slow like I did. You can also choose not to drip feed them and do them in random spurts like I do. I never do 1 consistent review on the same place everyday. I mix them up, and do them as random as possible.

              As far as the "legitimacy" of it. I don't see anything illegal or illegitimate about posting customers real reviews online. Thats how they advertise their service. We have a huge binder of real customer testimonials, that I've always wanted to get online, which is why I started using them.

              However, I decided to mix them in with my own, very naturally written reviews, so I can stretch them a bit longer. About 75% of mine are real reviews that were emailed from customers. Which originally did so we can print them, put them in our binders, and take with us on leads. Then 25% just to stretch them. The interesting thing is, some of the fake ones look more real than the real ones. Because I always take a good 20-30 mins just to do 1 of them.

              What I also noticed, is people I haven't even asked to leave reviews, are now leaving great reviews. I think its a conformity type of thing. But your niche may be different. I'm sure it is since we rarely have any dissatisifed customers.

              Also, lets put it this way. You can try it for just 1 month. Considering that your listing is already destroyed, I can't really see how you'd wind up in a worse situation. My suggestion would be don't post all glowing reviews.

              Do 1 - 5 star, 1 - 3 star, 1 - 5 star, 1 - 4 star, 1 - 3 star, 1 - 5 star etc etc.

              I think it would look weird to go from all bad reviews, to all good review too quickly. But that still happens in the real world when new management takes over a company so I still don't think it would set off any flags.

              ps. I truely believe it would be the smartest thing you can do. You can stop once your star ratings gets up to 3.5-4, then figure out a way to stop getting so many bad reviews. In the end, if you can't stop that from happening, I wouldn't even bother trying to dilute them. Because it sounds like you have a much more serious problem. I understand your niche is prone to this, but seriously, business is business. You shouldn't have that many pissed off customers regardless of the industry. There are a couple businesses in my industry that have nothing but horrible reviews online, and I know it has nothing to do with the niche I'm in, but how they run their companies. They're greedy, they lie, they try to force people into crap they don't need/want to do. One of my competitors has had the cops called on him twice just for being an asshole in peoples homes (imagine having reviews like this online lol).

              I'm not implying this is how your company is run, but how hard can it be to satsify your customers? Find what the most common issues/complaints are, then just restructure your business so they don't happen.
              Man, thanks for the thorough details. I am definitely going to consider this and add it to my list of options. We too also have a collection of surveys and testimonials from customers that we would like to reflect online for Yelp. The thing is though, although yes you received positive feedback from these customers, but they aren't actually the ones who are posting them Yelp. I'm glad to hear this was a success for you! And my outlook is much more positive.
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        • Profile picture of the author atlanta2008
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    • Profile picture of the author mauinick01
      Originally Posted by RedShifted View Post

      Have you thought about diluting the reviews with an outsourcing company?

      I've been using a company for $25 month and they do a really good job with yelp.
      What service did you use for that?
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  • Profile picture of the author tryinghard
    If you yelp page is getting a higher CTR then its hard to push it down.
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    • Profile picture of the author mightymos
      Originally Posted by tryinghard View Post

      If you yelp page is getting a higher CTR then its hard to push it down.
      Any way I can check to see to how the CTR is more my Yelp page? Any free tool I can use?
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      • Profile picture of the author MikeFriedman
        Originally Posted by pepes4329 View Post

        BLAST your YELP LINK with SPAM from Fiverr and other PLACES if you can I spent about 100usd and I only used the KEYWORDS it would rank for which was about 4

        they will demote you for about 7 months ... Worked for me
        Originally Posted by RedShifted View Post

        ps. Thats an interesting idea about just blasting it. Sounds like it could work.

        I wouldn't recommend this on a Yelp page. It is very hard to knock off a page on a site with the authority of Yelp with any kind of negative SEO. You could end up just strengthening the page instead.
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        • Profile picture of the author kaytav
          Originally Posted by MikeFriedman View Post

          You could end up just strengthening the page instead.
          This is a very strong possibility....
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  • Profile picture of the author PerformanceMan
    Maybe work on improving your reputation. Sounds like people really hate your company.
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    • Profile picture of the author mightymos
      Originally Posted by PerformanceMan View Post

      Maybe work on improving your reputation. Sounds like people really hate your company.
      Yes this was and has been objective #1. Many of the negative reviews are older lingering reviews.
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      • Profile picture of the author PerformanceMan
        Originally Posted by mightymos View Post

        Yes this was and has been objective #1. Many of the negative reviews are older lingering reviews.
        The easiest way would be to hire a service to add positive reviews over time. Add 3 or so a week and in a month or so that 1.5 star rating will be going up and the older reviews will seem less important.

        Lots of times when I read reviews I discount a certain amount of negativity - especially if there are fresh good reviews.
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        • Profile picture of the author mightymos
          Originally Posted by PerformanceMan View Post

          The easiest way would be to hire a service to add positive reviews over time. Add 3 or so a week and in a month or so that 1.5 star rating will be going up and the older reviews will seem less important.

          Lots of times when I read reviews I discount a certain amount of negativity - especially if there are fresh good reviews.
          I've considered this method many times, but isn't this approach non-legitimate? Is it safe for my company? We aren't a SMB, we're near the larger scale and would hate to put my company in jeopardy.
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          • Profile picture of the author PerformanceMan
            Originally Posted by mightymos View Post

            I've considered this method many times, but isn't this approach non-legitimate? Is it safe for my company? We aren't a SMB, we're near the larger scale and would hate to put my company in jeopardy.
            I think this method is being done on a large scale. Find someone who specializes in doing this and you should be fine.

            How do the reviews for your main competitors look? Do you get any sense they're being manipulated?

            Changing the Yelp page seems a WHOLE lot easier than changing 10 Google SERPS.
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            • Profile picture of the author mightymos
              Originally Posted by PerformanceMan View Post

              I think this method is being done on a large scale. Find someone who specializes in doing this and you should be fine.

              How do the reviews for your main competitors look? Do you get any sense they're being manipulated?

              Changing the Yelp page seems a WHOLE lot easier than changing 10 Google SERPS.
              Good point on changing Yelp than 10 SERPs. Competitors' ratings are the same. We're in the telecommunications industry so it's common that reviews are only made when a customer is terribly upset.
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          • Profile picture of the author SEONewYork
            Originally Posted by mightymos View Post

            I've considered this method many times, but isn't this approach non-legitimate? Is it safe for my company? We aren't a SMB, we're near the larger scale and would hate to put my company in jeopardy.

            If you are a larger company then surely you can afford to hire someone who specializes in SEO, "review diversification," and / or reputation management to clean this up for you.

            Why is everyone so cheap especially when it comes to something so important like your company's reputation?

            The top reputation management companies out there charge multiple thousands of dollars per month for their services.

            I'm sure you can find some people here that would charge less.

            I also agree that trying to get a page penalized on such a high authority site could have the opposite effect that you are going for but if the guy who suggested it can provide proof and a detailed formula then it would definitely be worth attempting.

            (Proof that he has specifically penalized a YELP page (recently) that was ranking for a term.)

            Telling someone to go buy spam links off fiverr is anything but a defined strategy.

            Link building is NOT as simple as buying high PR links for social media pages.

            The devil is always in the details.

            Elementary school scientific method applies to everything.

            Hypothesis
            Variables
            Process
            Observation
            Results
            Replication
            Theory
            Law

            Garbage SEOs throw mud against the wall and guess what parts are sticking.

            Real SEOs throw each grain of sand against the wall in a precise order and test the results over and over and over until they have defined all the variables that matter so they can replicate the process. Then they test the process repeatedly. Then they sell their knowledge in the form of services. Knowledge has value. People should be willing to pay for it and even more for execution.
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            • Profile picture of the author mightymos
              Originally Posted by SEONewYork View Post

              If you are a larger company then surely you can afford to hire someone who specializes in SEO, "review diversification," and / or reputation management to clean this up for you.

              Why is everyone so cheap especially when it comes to something so important like your company's reputation?

              The top reputation management companies out there charge multiple thousands of dollars per month for their services.

              I'm sure you can find some people here that would charge less.

              I also agree that trying to get a page penalized on such a high authority site could have the opposite effect that you are going for but if the guy who suggested it can provide proof and a detailed formula then it would definitely be worth attempting.

              (Proof that he has specifically penalized a YELP page (recently) that was ranking for a term.)

              Telling someone to go buy spam links off fiverr is anything but a defined strategy.

              Link building is NOT as simple as buying high PR links for social media pages.

              The devil is always in the details.

              Elementary school scientific method applies to everything.

              Hypothesis
              Variables
              Process
              Observation
              Results
              Replication
              Theory
              Law

              Garbage SEOs throw mud against the wall and guess what parts are sticking.

              Real SEOs throw each grain of sand against the wall in a precise order and test the results over and over and over until they have defined all the variables that matter so they can replicate the process. Then they test the process repeatedly. Then they sell their knowledge in the form of services. Knowledge has value. People should be willing to pay for it and even more for execution.
              Well put my friend. I've considered and researched paying for reputation management. I'm so appreciative of all the great feedback yourself and everyone else here has shared. Kudos to all!
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    • Profile picture of the author Mirnes
      Originally Posted by PerformanceMan View Post

      Maybe work on improving your reputation. Sounds like people really hate your company.
      This is the only right answer in this entire thread.
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    • Profile picture of the author NewParadigm
      Originally Posted by PerformanceMan View Post

      Maybe work on improving your reputation. Sounds like people really hate your company.

      I won't be surprised if there is a class action suit against yelp soon by merchants.

      My GF's salon has over 100 real legit positive reviews "filtered" (hidden) by Yelp, the reps are calling her all the time to start advertising with them for $250-$500 a month. Other merchants she talks to are pissed too. The reviews are not in chronological order. Yelp puts up some old negative ones. In fact, she's had 2 scathing negative reviews by the same person a year apart. Why the heck would someone go back if they had a terrible experience? This person is not using their real first name and last initial either. This person only gave 3 reviews, 2 bad ones to the salon and one good one for her OWN place of work. Which is against yelp TOS.

      I can't wait for yelp to get bitch slapped. They keep saying they have some super secret proprietary algorithm but at the very least the algo really sucks, at more nefarious is that they do some manipulation w/ the reviews to extort businesses.
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  • Profile picture of the author onedesigntalk
    Looking for Yelp Reviewers TXT 3.6.1 22.7 12.64 (no periods)
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    • Profile picture of the author PerformanceMan
      Originally Posted by onedesigntalk View Post

      Looking for Yelp Reviewers TXT 3.6.1 22.7 12.64 (no periods)
      It takes timely action to get sales.
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