Local SEO question: Does Google really do improptu check ins?

3 replies
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I have a client who has multiple locations within his state, many of which are satellite offices.

Although they don't have anyone working at these satellite offices full time, they have office space available to them their, someone who can take calls/mail and do use the space frequently in person.

We've been in the process of cleaning up duplicate and incorrect listings in directories to get on the map in the SERPs in these markets, but the local SEO outfit we've hired has come back with a problem I found surprising.

In order to clean up the duplicate & incorrect Google+ profiles that we've got out there for these offices, we evidently need to work with an actual Google moderator. This moderator has said that the satellite offices in question are actually not real business locations and are in violation of G+ guidlines.

The local SEO I'm using says that it's not uncommon for Google to actually send someone out to do an in person improptu visit when they are suspicious that a listing might not belong in their listings, and I find this really surprising.

Do any of you have any experience with whether this is the case?

FWIW, this is a real business that could have someone working remotely in these offices remotely if that's what it took to make Google happy, but they'd rather not and certainly don't need to in order to offer their services in these markets.
#check #google #improptu #ins #local #question #seo
  • Profile picture of the author MikeFriedman
    Originally Posted by claritynow View Post

    The local SEO I'm using says that it's not uncommon for Google to actually send someone out to do an in person improptu visit when they are suspicious that a listing might not belong in their listings, and I find this really surprising.

    This is the first time I have ever heard of such a thing.
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  • Profile picture of the author yukon
    Banned
    Does the so called Google Mod charge a fee & leave in the same car as the SEO?
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  • Profile picture of the author Blaine Smitley
    I have never heard of google visiting the location of a business in their local ads to verify it and this should be a big red flag zone for you.

    Are you the one having discussions with this "Google Moderator" or is your SEO person telling you that they're having discussions with the moderator, then telling you this information second hand?

    I do know that Google frowns on virtual offices and if they determine that your listing one as a business location they will more than likely tank your ad if they discover it.

    And they won't send somebody out to look at it... It's a free local ad. It's not like you're going to demand your money back from Google because they've tanked it. Violate their terms and your gondy! That's the sum of their notice right there.
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