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Search took 0.14 seconds. Search: Posts Made By: Andy Fletcher
Forum: Main Internet Marketing Discussion Forum 27th February 2013, 04:52 AM
Replies: 61
Views: 1,478
Posted By Andy Fletcher
Re: How long do you take to respond to customers?

Absolutely. Everyone SAYS they aim to respond within 24 hours (or 10 seconds or whatever). It's quite another thing to see how many actually do and also how many do once they reach any kind of...
Forum: Main Internet Marketing Discussion Forum 27th February 2013, 03:28 AM
Replies: 61
Views: 1,478
Posted By Andy Fletcher
Re: How long do you take to respond to customers?

Most replies are within 1 business day but if the customer needs more technical input than our frontline can provide it can take up to 3 business days (we notify them to that effect).

It's far...
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