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Search: Posts Made By: JohnMcCabe
Forum: Main Internet Marketing Discussion Forum 3rd November 2016, 04:52 PM
Replies: 2
Views: 100
Posted By JohnMcCabe
Re: Do you bother with customer experience metrics?

Many of those things measure things which are outside my control, so I try to keep it simple.

For any potential action, I look at the percentage of people who take the action I want them to take -...
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