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Search: Posts Made By: daryamconsult_aust
Forum: Mind Warriors 27th May 2010, 05:30 AM
Replies: 1
Views: 477
Posted By daryamconsult_aust
Be Loyal To Associates & Customers

Most of you would have heard of Loyalty Programs, and yes they do work.

They don’t have to be as big as Frequent Flyer Points or the Credit Card loyalty programs.

There are 7 coffee shops...
Forum: Mind Warriors 13th May 2010, 05:42 AM
Replies: 30
Views: 1,046
Posted By daryamconsult_aust
To be Successful, Be Consistent

It is vital you be consistent ( that is, consistently good ) with everything you and your business does.

That way your customers will know what to expect every time they use your services or...
Forum: Mind Warriors 30th April 2010, 06:59 AM
Replies: 0
Views: 429
Posted By daryamconsult_aust
Customer Service - What are Customers Telling Us

Make it Simple
Deliver without letting me down
No Surprises
No confusion
Show genuine empathy
Be proactive in how you relate to me
Find a way to resolve things for me
Remember that you...
Forum: Mind Warriors 30th April 2010, 06:48 AM
Replies: 5
Views: 4,576
Posted By daryamconsult_aust
Re: 7 Responsibilities of a Leader That Will Allow You To Grow

Be a good people leader and they will follow your journey
Forum: Mind Warriors 30th April 2010, 06:45 AM
Replies: 40
Views: 1,886
Posted By daryamconsult_aust
Re: What Are Your Three Life Changing Books

Easy - The 7 habits of highly effective people - Stephen Covey
Forum: Mind Warriors 30th April 2010, 06:43 AM
Replies: 14
Views: 788
Posted By daryamconsult_aust
Re: The Golden Rule

It's amazing when you remain calm and respectful when another person/customer is angry, they will also calm down - even if you can't give them the outcome they want.
Forum: Off Topic Forum 24th December 2009, 05:20 AM
Replies: 6
Views: 453
Posted By daryamconsult_aust
Merry Christmas Everyone

Have a great festive season :)
Forum: Mind Warriors 21st November 2009, 04:50 AM
Replies: 6
Views: 1,305
Posted By daryamconsult_aust
Re: Managers/ Bosses are the Main Reason Staff Leave the Company

It comes down to having a good working relationship with your staff.

Also ... Be supportive of your staff, and get to know individuals well. Take advantage of each person’s strengths and...
Forum: Off Topic Forum 21st November 2009, 03:39 AM
Replies: 30
Views: 721
Posted By daryamconsult_aust
Re: THIS IS WHY I HATE INSURANCE COMPANIES !!!!

Do you have a Health Insurance Ombudsman in the USA?
Forum: Mind Warriors 21st November 2009, 03:30 AM
Replies: 6
Views: 1,305
Posted By daryamconsult_aust
Managers/ Bosses are the Main Reason Staff Leave the Company

At work we had a business consultant advise us the main reason staff leave a company is because they are not happy working for their manager or boss.

There were a couple managers who did not...
Forum: Mind Warriors 12th November 2009, 05:14 AM
Replies: 4
Views: 526
Posted By daryamconsult_aust
Re: Customer Service - What are Customers Telling Us

thanks don21stc

that's right - customer service needs to be driven from the top
Forum: Mind Warriors 12th November 2009, 04:34 AM
Replies: 4
Views: 526
Posted By daryamconsult_aust
Forum: Mind Warriors 9th November 2009, 05:01 AM
Replies: 4
Views: 526
Posted By daryamconsult_aust
Customer Service - What are Customers Telling Us

Make it Simple

Deliver without letting me down

No Surprises

No confusion

Show genuine empathy
Forum: Programming 30th September 2009, 06:47 AM
Replies: 3
Views: 984
Posted By daryamconsult_aust
Forum: Programming 29th September 2009, 03:39 AM
Replies: 3
Views: 984
Posted By daryamconsult_aust
Converting Emails from Outlook Express 6 to Outlook 2007

Can someone please help me?

How do I copy or move emails from one computer that has Microsoft Outlook Express 6 to another computer that has Microsoft Outlook 2007 ?

Thanks
Forum: Off Topic Forum 13th September 2009, 06:59 PM
Replies: 90
Views: 1,856
Posted By daryamconsult_aust
Re: Are you ready for some Football?

For all you guys in the USA there's some great Australian Rules Football finals happening - 2 weeks left. The Grand Final is September 26.
If you're interested in reading about it, see...
Forum: Mind Warriors 13th September 2009, 06:49 PM
Replies: 438
Views: 21,791
Posted By daryamconsult_aust
Re: If You Could Sit Next to Anyone You Want on a 20 Hour Flight, Who would it be?

What about Stephen Covey :

" I am what I am today because of the choices I made yesterday "
Forum: Off Topic Forum 6th August 2009, 04:56 AM
Replies: 1
Views: 275
Posted By daryamconsult_aust
How Smart is Your Foot

This will confuse your mind and you will keep trying over and over again to see if you can outsmart your foot, but, you can't. It is pre-programmed in your brain!

1. While sitting at your desk in...
Forum: Off Topic Forum 20th July 2009, 05:33 PM
Replies: 41
Views: 1,205
Posted By daryamconsult_aust
Re: Top 10 All Time TV Comedies

Friends
2 & a Half Men
Forum: Off Topic Forum 20th July 2009, 05:30 PM
Replies: 118
Views: 3,136
Posted By daryamconsult_aust
Re: Top 10 All Time Guitar Players

Angus Young from ACDC
Forum: Mind Warriors 20th July 2009, 05:43 AM
Replies: 164
Views: 7,410
Posted By daryamconsult_aust
Re: Do you collect inspriational quotes?

You are who you are today because of the choices you made yesterday
Forum: Off Topic Forum 7th July 2009, 06:32 AM
Replies: 6
Views: 421
Posted By daryamconsult_aust
Overseas Call Centres - Why?

Why to companies outsource their call centre overseas?

I know they save money because people in some countries are paid very low wages, but do they really save money when they alleniate customers...
Forum: Off Topic Forum 7th July 2009, 04:06 AM
Replies: 1
Views: 355
Posted By daryamconsult_aust
Do You Complain When You Get Bad Customer Service?

Do You Complain When You Get Bad Customer Service?

If not, why not?

What do you do?
Forum: Off Topic Forum 3rd July 2009, 05:48 AM
Replies: 15
Views: 499
Posted By daryamconsult_aust
Re: Do you pay for quality or always looking for the cheapest?

I go for both quality and price - value for money is important.
Forum: Mind Warriors 26th June 2009, 04:32 AM
Replies: 29
Views: 1,296
Posted By daryamconsult_aust
Re: Your Attitude

Try to remove yourself from the negative people around you, and associate with more positive people - your life & outlook will change dramatically.
Forum: Mind Warriors 26th June 2009, 04:30 AM
Replies: 21
Views: 1,032
Posted By daryamconsult_aust
Re: Would you hire a success coach/mentor?

Absolutely. If you don't have a mentor in your company, business, associations, or personal life, hire one.
Forum: Main Internet Marketing Discussion Forum 23rd June 2009, 04:08 AM
Replies: 9
Views: 817
Posted By daryamconsult_aust
Re: Whatever next... Customer Delight Manager

I agree, Customer Delight Manager is a bit corny - she has a lot to live up to!

Maybe she got it from the saying "surprise & delight" the customer, but you can't live up to that with every...
Forum: Mind Warriors 23rd June 2009, 04:04 AM
Replies: 3
Views: 518
Posted By daryamconsult_aust
Tip Process For Making Sales - Do you Agree? - Any Other Suggestions?

Greet the Customer


Build rapport
Project a professional image

Understand Customer Needs


Ask permission to ask questions
Forum: Off Topic Forum 15th June 2009, 05:28 AM
Replies: 20
Views: 646
Posted By daryamconsult_aust
Re: Answer a question with a question

85% of questions are statements
Forum: Off Topic Forum 12th June 2009, 06:47 AM
Replies: 22
Views: 846
Posted By daryamconsult_aust
Re: RIP David Carradine

Loved Kung Fu. Liked his funny side in Big Stan.
Forum: Mind Warriors 12th June 2009, 06:38 AM
Replies: 14
Views: 803
Posted By daryamconsult_aust
Re: Forget Goals. Find Dreams.

The old saying:

" A goal is a dream with a deadline"
Forum: Off Topic Forum 9th June 2009, 06:59 AM
Replies: 0
Views: 387
Posted By daryamconsult_aust
Step-by-Step Guide on How to Provide Exceptional Personal Customer Service

I think there are 3 important things customer service people (or anyone in business) should do to provide exceptional customer service. They are:

1. Be Genuine
2. Provide Information in a...
Forum: Mind Warriors 7th June 2009, 12:28 AM
Replies: 64
Views: 3,328
Posted By daryamconsult_aust
Re: Erasing All Negative Thinking

Your own negative thinking generally happens when you associate regularly with negative thinking people.
Start associating with positive thinking people and distance yourself from negative thinking...
Forum: Mind Warriors 4th June 2009, 04:48 AM
Replies: 284
Views: 10,084
Posted By daryamconsult_aust
Re: Is coffee good or bad for you?

It's good for coffee shop businesses ! - they do extemely well.
Forum: Mind Warriors 4th June 2009, 04:39 AM
Replies: 163
Views: 8,647
Posted By daryamconsult_aust
Re: You Need Money To Make Money - True Or False?

I think if you start small & slowly build you can still make money, but it will take longer, and your mistakes you learn from won't cost as much.
Forum: Off Topic Forum 2nd June 2009, 05:41 AM
Replies: 14
Views: 8,314
Posted By daryamconsult_aust
Re: What do You Think Good Customer Service Is?

If you have good customer service skills you will also have good sales skills because you will sell a service or product the customer needs & wants rather than selling a service or product you think...
Forum: Off Topic Forum 1st June 2009, 06:48 AM
Replies: 0
Views: 308
Posted By daryamconsult_aust
Ever Got a Song Stuck in Your Head?

What are some of the songs you had stuck in your head?

Where did you hear the songs at the time?
Forum: Off Topic Forum 1st June 2009, 06:10 AM
Replies: 14
Views: 8,314
Posted By daryamconsult_aust
Re: What do You Think Good Customer Service Is?

Fantastic, thanks arcdigital.

I agree it's all about attitude with customer service staff, and your quote "should be a personal experience, not just an exchange of info" is a great way to...
Forum: Off Topic Forum 29th May 2009, 08:58 AM
Replies: 0
Views: 404
Posted By daryamconsult_aust
Listen to feedback from Customers, encourage it, Market it, and improve your Business from it.

Want a truly successful business, then tailor it around the needs of the customer.

It is very easy to improve your customers’ experience quickly, simply by listening and recording customer...
Forum: Main Internet Marketing Discussion Forum 29th May 2009, 04:29 AM
Replies: 10
Views: 580
Posted By daryamconsult_aust
Re: copying another site

Your own written content is yours & copywrited to you. Maybe find some generic pics that will suit your website.
Forum: Main Internet Marketing Discussion Forum 29th May 2009, 04:08 AM
Replies: 4
Views: 490
Posted By daryamconsult_aust
Re: unblockable pop ups

I find unblockable popups a nightmare & a nuisance. I just close them as soon as they come up.
Do they really work?
Do people actually read them, or just get annoyed?
Good luck if you try them.
Forum: Main Internet Marketing Discussion Forum 28th May 2009, 03:40 AM
Replies: 29
Views: 985
Posted By daryamconsult_aust
Re: Daily Checklists? Who uses them?

I don't prepare a checklist for the next day, but I do write things down during the day as I think of them.
That way I don't forget, and I get everything I wanted done.
Forum: Off Topic Forum 28th May 2009, 03:37 AM
Replies: 14
Views: 8,314
Posted By daryamconsult_aust
Re: What do You Think Good Customer Service Is?

Good customer service is all about the customer's experience with the whole business with every touch point (everytime they come into contact with your business).
Forum: Mind Warriors 27th May 2009, 03:27 AM
Replies: 438
Views: 21,791
Posted By daryamconsult_aust
Re: If You Could Sit Next to Anyone You Want on a 20 Hour Flight, Who would it be?

I agree, Richard Branson would be very inspirational, funny, and imagine how many ideas he could give you to make money!
Forum: Main Internet Marketing Discussion Forum 21st May 2009, 04:36 AM
Replies: 183
Views: 11,620
Posted By daryamconsult_aust
Re: Stop Being A Newbie!

Hello Eric

Sorry about my dumb question - what's a squeeze page?
Forum: Search Engine Optimization 19th May 2009, 04:00 AM
Replies: 56
Views: 1,892
Posted By daryamconsult_aust
Re: Twitter Is Good For Seo

Twitter has brought more traffic to my websites than anything else;

http://twitter.com/daryamconsult (http://twitter.com/daryamconsult)

regards
Forum: Mind Warriors 18th May 2009, 06:44 AM
Replies: 40
Views: 7,079
Posted By daryamconsult_aust
Re: Possibly the best self improvement book ever

thanks

Steven Covey's book " The 7 Habits of Highly Effective People " is also a great book.

I highly recommend it.
Forum: Website Design 18th May 2009, 05:58 AM
Replies: 9
Views: 87,545
Posted By daryamconsult_aust
Forum: Website Design 18th May 2009, 05:01 AM
Replies: 9
Views: 87,545
Posted By daryamconsult_aust
re: [Solved] How do I Convert JPG file to HTML Code so Picture Displays on Website

Yes, I probably didn't word it right. How do I get a jpg (or bmp) picture or file on a website?

thanks
Forum: Website Design 18th May 2009, 03:53 AM
Replies: 9
Views: 87,545
Posted By daryamconsult_aust
[Solved] How do I Convert JPG file to HTML Code so Picture Displays on Website

Can someone please help me and tell me how to convert a jpg picture file to HTML code so I can display the picture (a small size picture) on my website?

Thanks
Forum: Off Topic Forum 16th May 2009, 04:53 AM
Replies: 117
Views: 2,547
Posted By daryamconsult_aust
What's Your Favourite Line from a Movie

Is it.....

"GO ahead, make my day"

"Greed is good......"

"Life is like a box of chocolates......."

What's yours?
Forum: Off Topic Forum 15th May 2009, 08:20 AM
Replies: 14
Views: 8,314
Posted By daryamconsult_aust
Re: What do You Think Good Customer Service Is?

I have many good Quick Tips on my Twitter site:

Robert Johns (daryamconsult) on Twitter (http://twitter.com/daryamconsult)

Please check it out!
Forum: Off Topic Forum 15th May 2009, 07:05 AM
Replies: 66
Views: 1,870
Posted By daryamconsult_aust
Re: What kind of music do you like?

Queen, The Police, ACDC - Great bands
Forum: Plug-In Profit Site Support Forum 15th May 2009, 07:01 AM
Replies: 405
Views: 15,612
Posted By daryamconsult_aust
Re: Lets follow each other on twitter... Give your link & get followed!

Robert - Robert Johns (daryamconsult) on Twitter (http://twitter.com/daryamconsult)
Forum: Main Internet Marketing Discussion Forum 14th May 2009, 04:53 AM
Replies: 17
Views: 1,330
Posted By daryamconsult_aust
What Happened to the 4 P's of Marketing?

How do the 4 P's of marketing relate to internet marketing and websites?

- Product
- Price
- Promotion
- Place

Is there a new website marketing version of the 4 P's ?
Forum: Mind Warriors 12th May 2009, 04:20 AM
Replies: 163
Views: 8,647
Posted By daryamconsult_aust
Re: You Need Money To Make Money - True Or False?

It's ok to start small & build slowly.
The snowball effect will eventually take over.
......you also won't lose lots of money!
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