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Search: Posts Made By: CaptainLou
Forum: Main Internet Marketing Discussion Forum 25th September 2008, 10:14 AM
Replies: 34
Views: 1,497
Posted By CaptainLou
Re: Big Guru, Small Staff, Big Customer Service Problem

Josh,

Mike F. is right. Not every guru lags behind in the customer experience, and you don't want people to think that this is the industry norm. They could start (wrongly) thinking the same...
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