Facebook Advertising Account Not Approved, No Explanation...

4 replies
My facebook advertising account was not approved, just denied with no explanation. I contacted them for a reason but they gave me none and said the decision is final.

Has anyone had this experience, and what is with facebook? Really weird. Can anyone help with this?

Thanks!
#account #advertising #approved #explanation #facebook
  • Profile picture of the author elcidofaguy
    Sometime ago I had some problems with FB which to this day I can find no explanation... All that I got was some weird message stating irregular logon and payment activity! So strange... However I didn't give up and appealed... I even had to give a scanned image of my passport!

    The first appeal didn't work so giving it another go I provided proof that the bank account was mine, I provided details as to my planned campaigns and that I was strictly going follow the rules and provide relevant, quality stuff for users (and no direct sales etc)....

    After that I did get approved and never had any problems since... You'll need to access the FB Appeal form... I tried looking for it and can't find it online but recollect that you get it in the email they send you... e.g. Click on the "why wasn't my ad approved" link and fill out the appropriate information regarding the ad in question. Finally always keep polite and don't give up!

    Good Luck!!
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    • Profile picture of the author elcidofaguy
      It's strange but it looks like FB ads appeal form has gone missing... This is the closest I can find but the link does not work...

      https://www.facebook.com/help/215855188432216/?ref=u2u
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  • Profile picture of the author wahmjennie
    Crazy! I wish I could figure this out. I did appeal and still no explanation, just "this decision is final!" But perhaps if I just not give up. Is there actually a phone number for facebook where I could talk to an actual person who is not hiding behind a curt email? Does anyone know?

    Thanks
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    a.k.a. "The I.M. Sweetie"

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  • Profile picture of the author yoangov
    I guess you already did so, but go ahead and fill this form:
    https://www.facebook.com/help/contact/531795380173090

    Then also fill this form:
    https://www.facebook.com/business/contact.php
    Give some big budget, and when they call you, play it smooth. It might work if you are compliant with the rules.

    Good luck!
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    I will run profitable ad campaigns for money.

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