Can you help me with FB ad image cutting off?

11 replies
Hi All

Maybe you guys can help I am starting out creating ads in FB and everytime I upload image it cuts off a big chunk of the image top and bottom, there's a moving window in the reposition image section of the ad manager and it's quite a bit smaller height wise than my image.

I looked at another guys ads and his pics looks quite tall on the timeline post, and image size is about the same as I have, but as soon as I create an ad, add an image I want it then cuts off top and bottom section.

I'm not sure if I am doing this wrong but I want the pic to be a clickable link so I put in URL then replace rendered image with my own image.

Image size is 534x359

A comparable ad size that is exactly how I wanted mine to look is 553px -- 401px so don't think it's anything to with the my image size. This ad image looks way taller than mine so confused how FB is only letting me use about 1/2 of the image height.

Trying to do FB NF and mobile ads.
#cutting #image
  • Profile picture of the author M Thompson
    Going from memory here as I'm not in the office but I make the images 1200 x 627 (I think) that then scales down on fb.. I can check the size in the morning if you haven't got a definitive answer
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  • Profile picture of the author drewfioravanti
    It depends on what kind of campaign you are running. For a post ad, as stated, the size you should upload is 1200x627. It will scale to fit desktop and mobile. If you're running a different campaign, the sizes will be different.

    Check this: https://www.facebook.com/business/ad...%20News%20Feed
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  • Profile picture of the author fashiononline
    I've found that the dimensions Facebook mention in the ad manager often gets cut (like they're giving the wrong size).
    I usually upload my pic, then it gets cut, then I do an exact screenshot of the preview image, open it in Photoshop and check the real dimensions.
    It's a bit tedious, but it works.
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  • Profile picture of the author zowmmo
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    • Profile picture of the author Andrew Servis
      Thanks all for the advice so far. I'll try that size when I get back in tonight. I'm thinking it might be something to do with the type of ad although what I don't know yet!
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      • Profile picture of the author drewfioravanti
        Originally Posted by Andrew Servis View Post

        Thanks all for the advice so far. I'll try that size when I get back in tonight. I'm thinking it might be something to do with the type of ad although what I don't know yet!
        If you use that link I gave you, it shows you exactly how to create your ads. Simply click on the type of campaign you are running on the left side, and it will show you everything you need to know on the right side.
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        • Profile picture of the author Andrew Servis
          I tried doing the same thing using PPE and the image looks fine, I was using CTW before. PPE says 1,200 recommended width but CTW says 1,200 x 628 pixels recommended.

          If I was using power editor for CTW then this image cut off seemed to happen.

          Update: Tried CTW with 1200 image and it appears to be ok so now seems to be solved.

          Hopefully I can close this off with my final question that was bugging me:

          If I create a post and put the URL of the squeeze page I keep getting the URL link of my main site (www.mysite.com) at the bottom of the ad. I can delete any text that is rendered to the ad from the site but can't seem to delete this annoying URL. It will take me to the squeezepage if I click on it. Not sure if this is anything to do with it but the squeeze page is built in optimizepress

          Andrew
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  • Profile picture of the author drewfioravanti
    Dude. Seriously. Read that page. It will help. It says it right on the page:

    Clicks to Website

    Send people to important sections of your website.

    Page Post Engagement

    When you boost posts you'll reach more people. Engagement can include likes on your post, comments, shares and photo views.
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    • Profile picture of the author Andrew Servis
      Originally Posted by drewfioravanti View Post

      Dude. Seriously. Read that page. It will help. It says it right on the page:

      Clicks to Website

      Send people to important sections of your website.

      Page Post Engagement

      When you boost posts you'll reach more people. Engagement can include likes on your post, comments, shares and photo views.
      Yip I read that and from that I understand if you have an existing post you can boost it using PPE but many of the guys I see using PPE for sending people to websites! So in essence why would you want to use CTW instead of PPE is my question if you were pointing people to an external site.
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      Follow my journey through the IM world, including what it's really like on John Thornhill's Partnership to Success program:

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  • Profile picture of the author drewfioravanti
    Because you want to send people to you website, not engage with your page on Facebook. You can create a newsfeed ad that points to your website. Its called a Page Post Ad. It's not boosting a post. It's completely different. It's a post, just like any other post, that is fed to the newsfeed of your targets. It will look like any other post...headline, copy, image, link, except it will say "Sponsored" and, unless they already like your page, there will be a like button. So it looks just like any other post on their newsfeed.

    You can create "dark" posts, and then turn them into ads. So you are basically writing an advertisement, but formatting it into a post. Then you turn that post into an ad, and it gets delivered to the newsfeed of your target audience.

    Pretty sure you can only do this through the Power Editor, which I believe is only available on Chrome.
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    • Profile picture of the author wying
      "Because you want to send people to you website, not engage with your page on Facebook. You can create a newsfeed ad that points to your website. Its called a Page Post Ad. It's not boosting a post. It's completely different. It's a post, just like any other post, that is fed to the newsfeed of your targets. It will look like any other post...headline, copy, image, link, except it will say "Sponsored" and, unless they already like your page, there will be a like button. So it looks just like any other post on their newsfeed."

      I totally understand what did u talk about above ,but I have another problem just wondering if u can help :I had just started my first campaign on FB last week ,the people I reached over 600 people at one day with very limit budget ,but I didn't get any click for my website for some reason , just want invested what was happen ? thanks
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  • Profile picture of the author ShareThisContest
    For maximum visibility on Facebook, the best approach is to use images with 1.91:1 aspect ratio.
    Ex: 1200x630 pixels, 800x420 pixels, 600x315 pixels, etc.
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