Payments account was disabled due to suspected fraudulent activity.

3 replies
I've tried to create ads on facebook for my poster shop couple time on different accounts buy always got this:
"Our records indicate that your payments account was disabled due to suspected fraudulent activity. In the interest of protecting our users, we cannot confidently reenable your payments account at this time."
What can I do?
#account #activity #disabled #due #fraudulent #payments #suspected
  • Profile picture of the author asterion
    This happened to me recently. I filled out the form that message linked to and included the ID picture. After about 10 days I got an email basically saying their records showed my account had been disabled as a result of fraud questions and they could not re-activate it. Obviously this didn't help so I sent them another email.

    Since they didn't explain what the problem was I tried to cover all bases;
    - I told them I had not had any fraud on my card so they could deactivate it if that was their concern
    - I sent them the same ID and a copy of the statement in case they thought I was using a stolen card
    - my real suspicion is that they thought my site was fraudulent so I explained the business, included company registration documents, tax registrations etc

    The next day I got a shirt email saying the account was now enabled.

    I still don't know what the issue was but I suggest that you try the same action. Basically try to provide any documentation that could reassure them your business is legit.

    Hope this helps
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  • Profile picture of the author NeoN777
    Thanks a lot!
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  • Profile picture of the author wolfmmiii
    The fact that you've tried using multiple accounts is fraudulent in and of itself since yo are already violating TOS by using multiple accounts.
    Want a REAL Online Business That's Fun to Run?
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