Facebook account disabled - I need help !
Hi,
This is a bit long story but i am totally helpless and frustrated and i hope mabe someone here could at least try to help me with this!
5 days ago i was chatting with a friend of mine on the messenger app of facebook, and on some point i shared with him a Pornographic picture (not mine!) and a few moments later both my facebook and messenger got disconnected and i got the notification that my account was disabled due to " ineligibility ". - "Your account was disabled because we determined that you are ineligible to use Facebook"
Iv'e sent an appeal through this link: https://www.facebook.com/help/contact/269030579858086
And iv'e attached a photo of my Passport ID, and i wrote a message in the 'Additional info' box.
I got a mail with the message: "The Facebook Team has received your inquiry. We should get back to you soon"
This is the screenshot of the notification i got:
View image: 2015 09 03 19 27 01
Meanwhile they haven't got back to me yet and i am starting to deeply worry about my account.
It was really foolish and stupid to have sent that picture on messenger, i should have never done this kind of things, however i don't understand if they always monitor the messenger app itself? because i wasn't posting nothing on my wall or anything so it means they monitor the messenger app too?
In your opinion - should I keep waiting or send again an appeal through this link ?https://www.facebook.com/help/contact/260749603972907
After how many days do they usually give an answer by mail? and is there any guarantee that they will even reply me or agree to re-activate my account?
It would be absolutely devastating to me if i won't get my account back, i have hundreds of contacts that i don't even have any other method of contacting and i doubt i will be able to recover many of the people in my friend list.
Opening a new account seems the worst option to me, because it means starting from 0 and losing content of 7 years of Photos/Likes/Posts/contacts etc..
What should i do?
i would be forever grateful for any kind of help!
This is a bit long story but i am totally helpless and frustrated and i hope mabe someone here could at least try to help me with this!
5 days ago i was chatting with a friend of mine on the messenger app of facebook, and on some point i shared with him a Pornographic picture (not mine!) and a few moments later both my facebook and messenger got disconnected and i got the notification that my account was disabled due to " ineligibility ". - "Your account was disabled because we determined that you are ineligible to use Facebook"
Iv'e sent an appeal through this link: https://www.facebook.com/help/contact/269030579858086
And iv'e attached a photo of my Passport ID, and i wrote a message in the 'Additional info' box.
I got a mail with the message: "The Facebook Team has received your inquiry. We should get back to you soon"
This is the screenshot of the notification i got:
View image: 2015 09 03 19 27 01
Meanwhile they haven't got back to me yet and i am starting to deeply worry about my account.
It was really foolish and stupid to have sent that picture on messenger, i should have never done this kind of things, however i don't understand if they always monitor the messenger app itself? because i wasn't posting nothing on my wall or anything so it means they monitor the messenger app too?
In your opinion - should I keep waiting or send again an appeal through this link ?https://www.facebook.com/help/contact/260749603972907
After how many days do they usually give an answer by mail? and is there any guarantee that they will even reply me or agree to re-activate my account?
It would be absolutely devastating to me if i won't get my account back, i have hundreds of contacts that i don't even have any other method of contacting and i doubt i will be able to recover many of the people in my friend list.
Opening a new account seems the worst option to me, because it means starting from 0 and losing content of 7 years of Photos/Likes/Posts/contacts etc..
What should i do?
i would be forever grateful for any kind of help!
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pororo -
Thanks
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jjs -
Thanks
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