And I will apologize again for not being super specific about our service and product. We are still growing and are cognizant of protecting our ideas so I am just trying to be mindful of that, I am not trying to be difficult. I understand that can impact the type of advice I will receive. But I digress.
So far, we are liking what we are seeing on Facebook. It seems people will be able to give reviews on our service, our customer response time is monitored, and there are ad purchasing options that may be useful. We really like the ease in which customers can reach out to us or comment on that service (which of course can be a blessing and a curse but I think as long as one's business is an upstanding one, negative comments can be properly addressed).
What I am specifically wondering about is what other useful aspects are out there to help promote your product or service on Facebook that we are not yet picking up on? For example, is cross-promotion a big thing with Facebook pages? Would it be weird if we private messaged like-minded companies, brands, or services to ask about being in their similar pages list? Is that even something the page creator can influence or is that a pure Facebook algorithm thing?
Thanks in advance for your help!