We have a very specific youtube troll who spends a LOT of time and effort into trying to tarnish our brand. This person creates dozens of different email accounts to dislike and create negative comments. We know exactly who it is; just a jealous competitor -we know because we will ban him from LIVE chats and a new user with pick up right where he left off a minute or so later.
Is there any method of tracking and banning and IP Addresses instead of just a banning user accounts or any other methods that may be effective in mitigating this issue ... or do we have to just live with a troll under the bridge?
Any advice would be greatly appreciated.