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For communicating with optional customers on FB, should I create a group or page?

by levyorit
3 replies
if someone can explain the Advantages and Disadvantages of those two, this way i will know what to choose, thanks
#communicate #create #customers #group #optional #page
  • Profile picture of the author JasonTheFreeman
    For business purposes and customer relations, it is recommended to make a page. You can boost your posts, you can setup an answering bot, the interface is made for easy advertising and promotion.

    Groups are for organizations, clubs, etc. Where-in members can discuss and make threads. Online meetings, polls and you can set-up meeting schedules there.

    Using a group just for optional customer seems counter-intuitive since after you've dealt with the customer accordingly you would have to kick them from the group. Such a hassle.

    For the inner workings of your business make a group. For advertising, promoting and entertaining queries, make a page.

    Hope I helped.
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    • Profile picture of the author levyorit
      you can setup an answering bot,
      you mean auto messenger?
      what you recommend

      Thanks, :-)
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  • Profile picture of the author michaelkoehler92
    Best is to go with a page since you are doing business with them if you had something where you were going to network with those users on future then group can be useful.
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