Facebook Audience Insights showing blank page

by 5 replies
6
Hi,

Facebook Audience Insights showing blank page when I click its link from Business Manage on upper left area.

Would be thankful if anyone could advise solution for this.

TIA.

Regards,

Rizwan
#social media #audience #blank #facebook #insights #page #showing
  • I'm seeing the exact same thing. I've used multiple browsers and different computers, yet I always get a blank page. I cleaned cache and browser history, turned VPN off, turned it on, but no difference.

    Audience Insight doesn't even work on my phone.

    I've also recently experienced this "blank page" phenomenon when I've tried to create FB ads. I never found a solution to this either. I haven't checked to see if this is working today, but I'd like to find a solution.

    I wish I could help, but maybe someone else can give some idea of what's going on?

    BTW, is there anyway to contact an actual person for Facebook Support?
  • Hi jrodefeld,

    Thanks. Mine started working after I reported problem from Facebook Audience Insights Page. But cannot see results

    Best regards,

    Rizwan
    • [1] reply
    • Hi did they take long to fix it? I've got the same problem and I've reported it just wondering if I should pause my ad spend until its fixed? thanks
  • check the app permissions in business manager
    • [ 1 ] Thanks
  • this happened to me multiple times, just log out and re-login back
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