While the initial test only included voice-tweets, the rolled-out update will include video and audio captioning too. This move appears to be on the back of feedback from communities that felt the platform was falling short of providing a universally accessible service:
|"Testing voice Tweets earlier this summer made us realize how much work we still need to do as a company, and we made a commitment to make Twitter more inclusive for the disabled community - creating a dedicated team to focus on greater accessibility, tooling, and advocacy across all of our products."|
Twitter adding more than just captions to make the platform more accessible
In addition to captions, Twitter announced that it's creating a couple of teams dedicated to improving the site's accessibility. The Accessibility Center for Excellence will be purposed with communicating with relevant groups in order to drive the development of accessibility-related features and improvements. That effort will cross every aspect of the company, through its own working spaces to marketing materials and legal policy. A new Experience Accessibility Team will drive actual features and upgrades hands-on, and work alongside the Accessibility Center for Excellence to make sure the platform continues to become more open to more users.
This does seem to be a genuine effort to make Twitter more accessible to
everyone - and in the long-term - which has to be great news for everyone.
The company claims that the new upgrades will be just the start of more
investment in accessibility:
|"We've partnered with external groups and over the coming months we'll be gathering feedback from people with disabilities via interviews, surveys, and doing remote usability studies of new prototypes."|