Does Twitter Ever Unsuspend an Account?

by roley
34 replies
We got our account suspended and it doesn't appear they reply to any tickets or anything?

And I've heard that if you start another twitter account they just will suspend that to ( not that we have. We only have 1 )

So what is the deal, have you got yours unsuspended? how did you do it?
#account #twitter #unsuspend
  • Profile picture of the author roneidaselva
    twitter is suspending account hearing for the first time
    {{ DiscussionBoard.errors[8170066].message }}
  • Profile picture of the author The DNA Life
    yes they will unsuspend you. First you need to file a report saying you arent using anything automated. Then they will send you an automated email...Respond to that email saying the same thing, that you weren't using anything automated and you are using twitter manually. Usually takes a day or two for them to respond but they will follow up saying they will unsuspend your account within 24 hours.
    {{ DiscussionBoard.errors[8170152].message }}
  • Profile picture of the author roley
    Good to hear. I hope i hear back as we spent a lot of time building a following and to have it all disappears overnight was horrifying
    {{ DiscussionBoard.errors[8172632].message }}
  • Profile picture of the author affilorama-portal
    Yes twitter suspends accounts, especially if you are using automated tools and if your account has suspicious activities.
    {{ DiscussionBoard.errors[8173627].message }}
    • Profile picture of the author roley
      Originally Posted by affilorama-portal View Post

      Yes twitter suspends accounts, especially if you are using automated tools and if your account has suspicious activities.
      But you can get it back right?
      {{ DiscussionBoard.errors[8173996].message }}
  • Profile picture of the author hirechrisgunn
    Yeah my account got suspended yesterday or the day before sometime. I got on, had 0 followers, 0 following, and nothing had shifted with my account posting wise. I was really confused. I filed a report. They emailed and said if I didn't break the rules to respond to the email that I received. It's been about 30 hours at this point. I think it said like 3-4 days turnaround time. We'll see...
    {{ DiscussionBoard.errors[8174009].message }}
    • Profile picture of the author roley
      Originally Posted by hirechrisgunn View Post

      Yeah my account got suspended yesterday or the day before sometime. I got on, had 0 followers, 0 following, and nothing had shifted with my account posting wise. I was really confused. I filed a report. They emailed and said if I didn't break the rules to respond to the email that I received. It's been about 30 hours at this point. I think it said like 3-4 days turnaround time. We'll see...


      Same happened with me. I can still see all my followers updates but it says 0 and 0. I think they must have done another clean up this week as I think a number of folks have got hit this week.

      What annoys me is that we rarely ever post on twitter. And the whole bloody goal of the place is to share updates, follow people.

      If they dont want people following they should just remove the damn option.

      Meanwhile in the world people are starving, being killed etc etc and twitter has nothing better to do than suspend accounts. Annoying

      I've heard if you email them to much they put you to the bottom of the queue lol.

      Ive heard people get removed within 24hrs, others a week, others 2 weeks and some never.

      I wouldn't mind if it was just some crappy account but the name is tied to our website.
      {{ DiscussionBoard.errors[8177111].message }}
    • Profile picture of the author hirechrisgunn
      Originally Posted by hirechrisgunn View Post

      Yeah my account got suspended yesterday or the day before sometime. I got on, had 0 followers, 0 following, and nothing had shifted with my account posting wise. I was really confused. I filed a report. They emailed and said if I didn't break the rules to respond to the email that I received. It's been about 30 hours at this point. I think it said like 3-4 days turnaround time. We'll see...
      Update on this one: They upheld the 3-4 days turnaround time. I got most of my followers and followings back. It was interesting because I lost about 15 people from both my followers and followings. I know I didn't unfollow anybody in the process, so it was definitely a system thing.

      All-in-all, really annoying. I'm just glad I didn't have to start from ground zero all over again. I had put a lot of hours into organically building my followers.
      {{ DiscussionBoard.errors[8183896].message }}
  • Profile picture of the author mikelmraz
    Yes, they will unsuspend your account. Not really sure what their policy is now, in terms of following/unfollowing etc.
    {{ DiscussionBoard.errors[8174088].message }}
  • Profile picture of the author roley
    It's been 48 hours now since our account was suspended and still nothing.

    Originally when we first emailed them we got the usual automated reply that everyone gets. i.e reply back to this email. We did that but nothing since.

    Pisses me off. Like if anyone they should go after its celebrities not the little guy
    {{ DiscussionBoard.errors[8177100].message }}
  • Profile picture of the author RobHardie
    I had my account suspended 2 days ago. I appealed and just had what amounts to an apology from them and they are reinstating it. While suspended my account showed 0 followers and following. However, now back up to where it was pre-suspension.
    Signature

    Why was your signature file linking to a domain owned by someone else?

    {{ DiscussionBoard.errors[8177494].message }}
    • Profile picture of the author roley
      Originally Posted by RobHardie View Post

      I had my account suspended 2 days ago. I appealed and just had what amounts to an apology from them and they are reinstating it. While suspended my account showed 0 followers and following. However, now back up to where it was pre-suspension.
      Really because i had my account suspended 1 week, I appealed and still have not heard back from them
      {{ DiscussionBoard.errors[8191305].message }}
  • Profile picture of the author MelissaWood
    Mine got suspended on Tuesday and I just got it back today. I sent the help desk ticket Tuesday morning and followed up with the email... Waited 48 hours and emailed again. I finally got a reply and an apology. Apparently I was mistakenly included in a bulk purge.

    Now if you legitimately violate their terms, I'm not sure if you can get the suspension lifted. I think it depends on the offense.
    {{ DiscussionBoard.errors[8178172].message }}
  • Profile picture of the author CyberAlien
    They will eventually unsuspend it if you weren't breaking their rules, but don't expect a quick reply for a service you're using for completely free.
    {{ DiscussionBoard.errors[8178753].message }}
  • Profile picture of the author banwork
    Originally Posted by roley View Post

    We got our account suspended and it doesn't appear they reply to any tickets or anything?

    And I've heard that if you start another twitter account they just will suspend that to ( not that we have. We only have 1 )

    So what is the deal, have you got yours unsuspended? how did you do it?

    I got both my twitter accounts suspended before and they unsuspended within 24 hours for both. There should be a link to read the terms and conditions and then request reinstatement.
    Signature

    Thank you to the 400+ warriors that chose to buy my Facebook WSO granting lifetime access to my Udemy course!

    {{ DiscussionBoard.errors[8183955].message }}
  • Profile picture of the author aarthielumalai
    I got my account suspended when I first started out. I was over enthusiastic, and followed more than 100 people in a day.

    They gave me a link where I can send them a message requesting them to unsuspend my account. That's all it took. They unsuspended it.

    I think you need to first figure out why they suspended your account (was it because of mass following, all your tweets having links and so on), and then contact them about the issue.

    Hope that helps.
    {{ DiscussionBoard.errors[8184136].message }}
  • Profile picture of the author hirechrisgunn
    Twitter has a (I believe it is still this) 450 quota per day. As long as you stick to that 200 per day line, you should be fine if you're trying to follow a bunch of people at once.
    {{ DiscussionBoard.errors[8186833].message }}
  • Profile picture of the author roley
    I was unsuspended today. wonderful
    {{ DiscussionBoard.errors[8191352].message }}
    • Profile picture of the author hirechrisgunn
      Originally Posted by roley View Post

      I was unsuspended today. wonderful
      Yeah it takes about that long...just long enough to be frustrating.
      {{ DiscussionBoard.errors[8193968].message }}
  • Profile picture of the author SergioFelix
    So it took about one week to get your account reinstated?

    I've heard of people that were banned for a longer time so I think you're lucky!

    As long as you're not doing lots of automation with your account, following or unfollowing aggressively, you should be good.
    Signature
    My Zero To Hero Marketing Blog
    MarketingWithSergio.com
    {{ DiscussionBoard.errors[8195202].message }}
    • Profile picture of the author hirechrisgunn
      Originally Posted by SergioFelix View Post

      So it took about one week to get your account reinstated?

      I've heard of people that were banned for a longer time so I think you're lucky!.
      Yeah I guess so! My guess is that since they're getting bigger, the area handling the claims is growing. But who knows...
      {{ DiscussionBoard.errors[8197097].message }}
  • Profile picture of the author Eternal
    Yeah, could take weeks though. I have had a few accounts suspended. Never mention a bunch of people you don't know, its considered spam..
    {{ DiscussionBoard.errors[8195354].message }}
  • Profile picture of the author Mtlads
    Yes, it is. It all depends what reason you got suspended.
    {{ DiscussionBoard.errors[8201796].message }}
  • Profile picture of the author calumson
    Yup as you can read above they suspend if you play knotty....but if you follow the instructions you should get your account back...if not you will be just fine starting over and play nice, (for a while at least)....Good luck.
    {{ DiscussionBoard.errors[8243046].message }}
  • Profile picture of the author erichess22
    Originally Posted by roley View Post

    We got our account suspended and it doesn't appear they reply to any tickets or anything?

    And I've heard that if you start another twitter account they just will suspend that to ( not that we have. We only have 1 )

    So what is the deal, have you got yours unsuspended? how did you do it?
    It has happened to us at the start up. Just email the help and explain that you didn't violate the terms. Reply to the email that you are required to and then you wait a few days. It takes a little longer than you'd think. Good Luck!
    {{ DiscussionBoard.errors[8278895].message }}
  • Profile picture of the author sotiris1
    Yes Twitter will Unsuspend your account once .. just make sure you stop doing what they might have suspended it for in the first place or it will be gone forever.. :-)
    {{ DiscussionBoard.errors[8464008].message }}
  • Profile picture of the author VivekThakur
    I do not think so, so forget about your account.
    Signature

    Enjoy Life.

    {{ DiscussionBoard.errors[8467600].message }}
  • Profile picture of the author Cloutsoft
    I was unaware about twitter account suspension. From this post i learned a new thing.

    Thanks to all for sharing their reviews.
    {{ DiscussionBoard.errors[8468242].message }}
  • Profile picture of the author JoeFerguson
    Do you have any idea why your account may have been suspended?
    Signature
    Increase your revenue and earn a $1000 bonus as a new affiliate at MaxBounty.com!

    For additional advice and industry happenings, head over to MaxBounty's Blog!
    {{ DiscussionBoard.errors[8468596].message }}
  • Profile picture of the author Royalrevenue
    For very first time they can un suspend you.
    Signature
    www.royalrevenue.com - Daily payment CPA network- PayPal/paxum/Bitcoin
    {{ DiscussionBoard.errors[8469114].message }}
  • Profile picture of the author arctirux
    Hey Guys, I used the following method to get mine unsuspended in less than 2 weeks, Should help you get your account back Blog | How to Unsuspend Your Twitter Account
    {{ DiscussionBoard.errors[8832707].message }}
  • Profile picture of the author jattmarketer
    Hey roley

    My 2 to 3 Twitter accounts got suspended in last month, But I am managed to get them back after submitting a request to Twitter support that I am not violating any of their guidelines.

    Thanks
    Karan J Singh
    Signature
    Jattmarketer.com
    Visit to Download Free Stuff and Have a Look Of My services ! :)
    {{ DiscussionBoard.errors[8842124].message }}
  • Profile picture of the author azzedinejamal
    I wonder twitter suspend any twitter because twitter users count is already very low.
    {{ DiscussionBoard.errors[8842156].message }}
    • Profile picture of the author seophalanx
      Twitter has also suspended my accounts. The worst thing is that it did not send any notification before suspending my account. I had e-mailed the support team to active my accounts again. But this has not happened yet.
      {{ DiscussionBoard.errors[8848492].message }}

Trending Topics