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My ad has stopped having any activity?

by TemperThompson
2 replies
My ad has been doing pretty well for the past few days, getting around 180 clicks and several thousand impressions for about $0.10 per like. But now today, all of the sudden it's had no activity at all. $0 of my budget spend, no impressions made at all, it's just doing absolutely NOTHING. Why is this happening?

The ad is not paused or anything, it's supposed to be up and running. It was doing fine yesterday until today it suddenly just stopped doing anything! I have tried new ads, but none seem to work as good as that 1, and if they do they are at least 10 times the cost per like.
Please help. Is there a reason that this kind of thing regularly happens, and will it go back to normal soon?
Anyone had a similar experience? How did you resolve it, if you did?
Please help, thank you.
#activity #stopped
  • Profile picture of the author Natino
    You've probably done this already, but just to make completely sure, is the campaign not paused? I know you said the ad itself isn't paused, but in the past I've mistakenly paused a campaign while the ad is not paused and wondered why it's not being shown?

    If this is not the case, it sounds like a bug. I've never experienced it, so you might be best off contacting the Facebook support team?
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    • Profile picture of the author TemperThompson
      Originally Posted by Natino View Post

      You've probably done this already, but just to make completely sure, is the campaign not paused? I know you said the ad itself isn't paused, but in the past I've mistakenly paused a campaign while the ad is not paused and wondered why it's not being shown?

      If this is not the case, it sounds like a bug. I've never experienced it, so you might be best off contacting the Facebook support team?
      Nope, it's not paused. I can't find anywhere to contact Facebook support, do you know where to? Only support I've found is for regular users and no help for advertisers....
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