We talk about it a lot, but what IS social media? Here's a definition:
Here's a diagram to help you make sense of it:
We wrote an entire blogpost about it, which you can read here if you're interested.
Hope you find it useful! I've actually found that it helps explain why people can so often be so annoying on social media- it's because we're not used to navigating a world where it's so easy to publish information, and the social dynamics of publishing are very different from regular person-to-person communication... but that's a story for another day