Facebook Ads account banned

Moneymaker2012

10 years ago

Not sure but I think they are smart in keeping the previous information about your paypal account.
You might need a new one or consider alternative to adsense.

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Ryan Thomas

10 years ago

No...the same PayPal will tip them off.

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Comphics

10 years ago

So, can I use my completely new debit card directly? How old my account should be, to be able to use Facebook's ad service ?

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mydream247

10 years ago

don't use paypal account they will find you in a heartbeat, buy prepaid visa and MC, and setup new FB page with all new information...

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Comphics

10 years ago

Originally Posted by mydream247

don't use paypal account they will find you in a heartbeat, buy prepaid visa and MC, and setup new FB page with all new information...

"With all new information" you meant I should change everything from my name to my age ? I have a Visa Debit card, so, isn't it a problem if I use it on a different account having different name ?

Originally Posted by Ryan Thomas

You can probably use a brand new account, but if they see the same IP address you will likely get that one banned too. Do you actually owe them money? Or they screwed up the billing?

Originally Posted by KMalo

"Due payments", meaning you have an unpaid facebook bill? Then why not just pay the money you owe and get your account back?

Unless I'm misunderstanding something.

Strange that others are advising you to behave like a crook and encouraging you to try and "get around it".

Yeah! I owe them money, I'm ready to pay the due ($9) but they are not accepting it. The account has been blocked.

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Samuel Adams 10 years ago

Originally Posted by Comphics

Yeah! I owe them money, I'm ready to pay the due ($9) but they are not accepting it. The account has been blocked.

Very odd how they won't take your money. Is there no way to directly contact Facebook customer service (for their ad department) to resolve this issue? For such a public company, Facebook is being elusive when dealing with advertisers.
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Ryan Thomas

10 years ago

You can probably use a brand new account, but if they see the same IP address you will likely get that one banned too. Do you actually owe them money? Or they screwed up the billing?

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KMalo

10 years ago

"Due payments", meaning you have an unpaid facebook bill? Then why not just pay the money you owe and get your account back?

Unless I'm misunderstanding something.

Strange that others are advising you to behave like a crook and encouraging you to try and "get around it".

Originally Posted by Comphics

So, facebook has banned my ad account and the reason is due payments. It's been 3 months that the account is banned. I was wondering If I could open a new facebook account and add the same paypal account but with different Credit card ?

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Ryan Thomas

10 years ago

Originally Posted by KMalo

"Due payments", meaning you have an unpaid facebook bill? Then why not just pay the money you owe and get your account back?

Unless I'm misunderstanding something.

Strange that others are advising you to behave like a crook and encouraging you to try and "get around it".

Facebook is notorious for screwing up, which is why I asked if he actually owed them the money. Apparently he does but they won't let him pay. Since FB is so difficult to deal with, I have no problem helping people get around their nonsense.

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charleskay

10 years ago

how about you use the different credit card directly?

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Magicalidea

10 years ago

Why do you so need that Paypal ? Anyways, you had changed the credit card, change the Paypal too.

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Comphics

10 years ago

One Question : It's the first time I have contacted Facebook, so I don't know much time they take to reply to your query. It's been 2 days already that they haven't replied. I contacted them through facebook's Help desk by sending my documents to reactivate ad account.

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danguard

10 years ago

It usually takes them about 2-3 days to respond. My account kept getting blocked because of fraud detection(payment is from a different country than ads IP). I usually just click on the link on the message and file the contact form and they will unblock it.

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fbfbfb

10 years ago

NO not at all ,
You cant link the same paypal or cc to any of the account ,
They will bann you again.

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abuhanifa

10 years ago

Solved ?? If you have got pending balance , do not use the same payment info .

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datingworld

10 years ago

Ok,

this is the real solution to your issue.

1) You need to use different IP address.
2) You need to use different card.
3) You need to use different paypal
4) You need to alter all the previous info as much as possible.

If you follow the above 4, you will pass them.

Good Luck

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mr squirrel 10 years ago

Does anyone know if the billing zip code of the credit card has to match the zip code of the town your IP is in? Or does it just have to be the same country? I am using proxies in a different town than my cc's bill to and I'm wondering if i'm going to get banned?

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yes i'm a noob. but you have to start somewhere
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reg0903

10 years ago

No, I am also face that problem too.. In my case I add my paypal accounts additional email address, I used my new email to pay on facebook.. everything was fine...