Why isn't Facebook showing correct amount of conversions?

by sean83
2 replies
I setup a Facebook campaign to my Shopify store and received seven orders from this particular campaign, i have installed the Facebook conversion pixel and everything, but Facebook is only showing three conversions for this campaign when it should be seven.

Has anyone else had this problem?

Also I can't seem to find a way of contacting Facebook support anywhere! does anyone have the link to contact Facebook support?


Thanks Anyone
#amount #conversions #correct #facebook #showing
  • Profile picture of the author miklanderson2
    If you have organic traffic coming from a post, the conversion pixel won't fire when the conversions are from that traffic. If you're getting a lot of likes and shares on an ad, you'll end up getting a lot of conversions that won't show up as being attributed to one of the ads.
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    "A bargain is something you don’t need at a price you can’t resist."
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  • Profile picture of the author miklanderson2
    Oops...Almost forgot. Here's the link for support:

    https://www.facebook.com/business/contact-us
    Signature

    "A bargain is something you don’t need at a price you can’t resist."
    -Franklin Jones

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