Do you know Kayako? - Project Complete

Barry Goss · 20th Nov 2010, 02:06 PM

If you have experience with the ins and outs of the Kayako Support Suite, and understand how to customize their e-mail templates, I can use you... IMMEDIATELY.

A contractor we used just left us high and dry, by not finishing the job they started.

They couldn't figure out how to "tweak" the email_staffreply template, where our replies are parsing into the template. And, one other template wasn't finishing (i.e., the password tag not embedding into the email).

Please reach out to me.... I'll initiate a PayPal payment to you if you're confident you can come in and finish what the other guys couldn't do.

paj_mccarthy · 21st Nov 2010, 02:42 PM

Originally Posted by Barry Goss

If you have experience with the ins and outs of the Kayako Support Suite, and understand how to customize their e-mail templates, I can use you... IMMEDIATELY.

A contractor we used just left us high and dry, by not finishing the job they started.

They couldn't figure out how to "tweak" the email_staffreply template, where our replies are parsing into the template. And, one other template wasn't finishing (i.e., the password tag not embedding into the email).

Please reach out to me.... I'll initiate a PayPal payment to you if you're confident you can come in and finish what the other guys couldn't do.

Hey Barry,

I can do this for you having worked with Kayako a number of times in the past.

How do you want to proceed? Shall I PM you my skype to chat about this?

Best,
Paul

Barry Goss · 21st Nov 2010, 05:11 PM

Paul worked with me to fix the above snags / issues with the uncompleted templates.

He has been a pleasure to work with. Timely, professional, and most importantly, knows what he's doing when it comes to Kayako

So, this project is completed...

20th Nov 2010, 02:06 PM	#1
Barry Goss HyperActive Warrior War Room Member Join Date: 2006 Location: Southern Oregon Posts: 102 Thanks: 0 Thanked 11 Times in 10 Posts	Do you know Kayako? - ** Project Complete Share on: If you have experience with the ins and outs of the Kayako Support Suite, and understand how to customize their e-mail templates, I can use you... IMMEDIATELY. A contractor we used just left us high and dry, by not finishing the job they started. They couldn't figure out how to "tweak" the email_staffreply** template, where our replies are parsing into the template. And, one other template wasn't finishing (i.e., the password tag not embedding into the email). Please reach out to me.... I'll initiate a PayPal payment to you if you're confident you can come in and finish what the other guys couldn't do.
	The Life Improvement Company™ LWL Media

21st Nov 2010, 05:11 PM	#3
Barry Goss HyperActive Warrior War Room Member Join Date: 2006 Location: Southern Oregon Posts: 102 Thanks: 0 Thanked 11 Times in 10 Posts	Re: Do you know Kayako? - ** Project Complete Share on: Paul worked with me to fix the above snags / issues with the uncompleted templates. He has been a pleasure to work with. Timely, professional, and most importantly, knows what he's doing when it comes to Kayako So, this project is completed...**
	The Life Improvement Company™ LWL Media