Paid but nothing is live

by newton
23 replies
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Hi

I submitted and paid for both a WSO and a Warrior For Hire post 7 days ago. The WSO was approved next day but when I pushed the 'Visible' button to make it live nothing happened. It hasn't appeared anywhere and says 'Closed' in my War Desk section.

Heard nothing about the other post.

Submitted a Freelancer ticket and haven't had a reply to that in 4 days.

Any help getting them live would really be appreciated as I feel like I'm stranded on a desert island!

Thanks

Tony
#live #paid
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  • Profile picture of the author Kay King
    https://www.warriorforum.com/warrior...t-posting.html


    https://www.warriorforum.com/warrior...-training.html


    The approval process has been a bit different in the past few weeks due to some tech issues. I can see both ads and they appear to be live and both have 'views'.


    Where is it you are looking and don't see it? I don't see problem but doesn't mean there isn't one.


    kay
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  • Profile picture of the author newton
    Hi Kay


    Many thanks for the reply!


    OK - The Warriors For Hire post (https://www.warriorforum.com/warrior...t-posting.html) DID go live today. So I can see it in the forum section.


    But the WSO (https://www.warriorforum.com/warrior...-training.html) although it might look live, it NEVER actually got posted in the Warrior Special Offers section.


    I can visit the section (https://www.warriorforum.com/warrior-special-offers) and click through every page and my offer isn't there. So it basically isn't being seen by anyone, which is obviously what I paid for. I believe the views it has had have come from the WSO box which is shown in the top right of the page on the homepage. It DID get shown there but has never appeared in the WSO section at all.


    Plus, when I visit the 'Manage My Offers' section, the offer is showing there but says it is 'Closed'.


    Any help with getting it into the WSO section and not 'Closed' would be great.


    Thanks


    Tony
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  • Profile picture of the author Kay King
    I was using classic (my preference) and it could be it's not showing in 'modern'....sending this on to admin to see if he can figure it out.
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  • Profile picture of the author newton
    Thanks Kay


    It's the first paid threads I've done in years, so not sure about the different versions, classic or modern? When I submitted the WSO, it was a nice looking page with the offer on the left but the one that is live is a normal forum post.



    Someone has looked into this via the Freelancer ticket I did. It said my post was approved again and gave me another URL for the same WSO. So not sure what the person tried.


    All I know is the offer can't be found in the main WSO section anywhere. I've checked multiple times everyday and it has never appeared on any page. Plus, it still says it is 'Closed' in my 'Manage My Offers' section.


    Tony
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  • Profile picture of the author Kay King
    When I submitted the WSO, it was a nice looking page with the offer on the left but the one that is live is a normal forum post.

    That is exactly what I needed to know - passing it on to admin for techs.
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    Saving one dog will not save the world....but will forever change the world for one dog.
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  • Profile picture of the author newton
    Hi Kay


    Just noticed that the WSO is showing twice in my sidebar too. Image attached.


    The 2 different URL's are:
    http://www.warriorforum.com/showthre...utm_term=title
    http://www.warriorforum.com/showthre...utm_term=title



    Tony
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  • Profile picture of the author newton
    Hi Kay


    Just wondering if anyone has managed to look at this yet?


    It's been 12 days since I submitted the WSO, so I'd love for it to be sorted sometime soon


    Tony
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  • Profile picture of the author newton
    Anyone?...
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  • Profile picture of the author AlexRendon
    Wow.. that's good customer service right there!
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    • Profile picture of the author newton
      Originally Posted by AlexRendon View Post

      Wow.. that's good customer service right there!

      Awesome, right?
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      • Profile picture of the author WF-Kevin
        Administrator
        Already in chats with Newton.
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        Head of Partnerships at Warrior Forum

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  • Profile picture of the author BrownJames
    If you paid first then they definitely do your work and also give reply to you. Please be patience.
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    • Profile picture of the author newton
      Originally Posted by BrownJames View Post

      If you paid first then they definitely do your work and also give reply to you. Please be patience.

      The last reply from support on this thread was 8 days ago.


      I have patience but there's a limit to everything you know!


      Tony
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  • Profile picture of the author WF-Kevin
    Administrator
    Hi Newton, we are already in chats together and I just emailed you screen shots on your listings.

    Both have been view-able since prior ?

    Kevin
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  • Profile picture of the author WillR
    [DELETED]
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    • Profile picture of the author newton
      Originally Posted by WillR View Post

      Who have you got to kiss around here to get a WSO approved these days? I'm so used to the old days of having it approved almost instantly. Now it's 4 days and still waiting...

      HHHHEEEEELLLLPPPPPP!

      Good luck with it (I'm not allowed to say anything negative because my posts get deleted ).
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      • Profile picture of the author WillR
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        • Profile picture of the author newton
          Originally Posted by WillR View Post

          Has yours still not been approved?!

          Still ongoing...


          I submitted it using the 'Modern' view but it apparently went live using 'Classic' view. Still not too sure about the different versions to be honest.



          But anyway, zero sales and zero questions or comments on it.


          So a complete waste of my time and money.
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  • Profile picture of the author WillR
    Now my posts have been deleted asking about mine?

    The reason given: hijacking thread.

    Are they serious? Who do we ask then about our WSO's that sit there for 5 days and still are not approved.

    What is going on with the WF these days?

    Who can we contact about serious stuff.
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    • Profile picture of the author newton
      Originally Posted by WillR View Post

      Now my posts have been deleted asking about mine?

      The reason given: hijacking thread.

      Are they serious? Who do we ask then about our WSO's that sit there for 5 days and still are not approved.

      What is going on with the WF these days?

      Who can we contact about serious stuff.

      Mine get deleted all the time. If only they focused that energy on getting the forum working like it used to, people might stick around.


      Anyway, before this gets deleted, contact Kevin (Ksong80) he has done a great job of getting in touch with me.


      Tony
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      • Profile picture of the author WillR
        Originally Posted by newton View Post

        Mine get deleted all the time. If only they focused that energy on getting the forum working like it used to, people might stick around.


        Anyway, before this gets deleted, contact Kevin (Ksong80) he has done a great job of getting in touch with me.


        Tony
        Or they can just reply here like any normal business would...
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        • Profile picture of the author newton
          Originally Posted by WillR View Post

          Or they can just reply here like any normal business would...

          Ahhhh the good old days
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  • Profile picture of the author WillR
    To Kevin's credit, as soon as I messaged him things were taken care of and the offer is live.

    Thanks Kevin!
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    • Profile picture of the author newton
      Originally Posted by WillR View Post

      To Kevin's credit, as soon as I messaged him things were taken care of and the offer is live.

      Thanks Kevin!

      Great to hear, good luck with it!


      Tony
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  • Profile picture of the author WF-Kevin
    Administrator
    Hi Warrior's

    Please before posting a WSO please take a good skim through the FAQ guidelines.

    Here is the link

    FAQ: https://www.warriorforum.com/warrior...forum-faq.html

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    Thank You Kindly

    Warrior
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